the hotel staff spoke English and helped in all matters. Clean room with balcony, in the heart of the city. Parking there.
The room was quite calm and it was very clean. Continental breakfast should be self service.
Central position, very good for communication both by foot, private and public trp. Poor choice of breakfast, very limited continental.
Good location Beakfast poor (coffee, orange juice and 1 cookie), the frame bed was squeaky so we had to remove it during the night and sleepin just on the matress on the floor.
Location, building, private, in general was fine. I am glad In the evening when I´ve asked to press my shirt or to get an iron - it was not possible
Room was clean Poor facilites, air-con only worked during the day, cafe was only open until 2pm, staff were unhelpful (telling us to book our own taxi to the airport).
Proximity to centre of city and bus connection to the airport. Good clean comfortable accommodation. Would have liked a hairdrier but no complaints. Lack of hairdrier
It was close to the shops and convenient for the airport No Parking and breakfast was a very small snack
Central location Balcony never cleaned. Aircon switched off at 3am.
room was clean what is advertised on the website is not correct. there was no airconditioning and it was very hot, when we opened the window we were bitten by mosiquitoes and it was noisy. internet is only available when the cafe next to the hotel is open and it closes early. staff surly and unhelpful. do not stay here
friendliness of staff lack of tea/coffee making facilities in bedroom
Good location and a rather good price. A rather basic hotel. Typical three star. You don't get anything extra, just the bed and a bathroom. Nothing is bad but nothing is better than average either. You get a reasonable good hotel with clean rooms at a low price. Personally I prefer 4 star and up. This was the only available hotel when our flight was cancelled and we had to stay another 3 nights.
Very very nice and warm staff, Hotel Leuka would be my next choice in the future.
Located uptown, away from busy tourist aea.
the location to city center but not noisey, and the hotel staff were very friendly. n/a
The bathroom full size My money of 1,000 Euros was stolen by the hotel employee with her duplicate ley right from the safe deposit box in my room at the first 2 days of my stay. The manager Christina did not apologized, the reception staff made fun of this, the receptionist lied while interpreting to the policemen in my room. Obviously she stole the money herself. I had to write an official statement at the police station. Very humiliating experience. Never offered a insurance for the stolen money, shame. I moved out to the 2 star hotel nextdoors.
its location no
the stuff were helpful. it is right at the centre.
There was no air conditioning and I could here the man next door snoring all night. Once tax was added, one night in a single bed (double room - but two single beds with table in between) cost 50 Euros. In my opinion not worth the money.
Central location We'd just left a 3 star hotel which was brilliant, so this was a shock to see so many differences here. No air conditioning, no power points available (except for shaver in bathroom) to even recharge mobile phone, wall paper thin, beds uncomfortable with thick plastic covers, tiny tv that only worked sometimes, decor/furnishings dull, uninvited guests in our room (killed one in the bathroom), so we were promptly moved to another room. Some advice...3 star rated hotels in Spain can vary a great deal, so do your homework.
nothing size and condition of the bathroom ceiling fan loose and in very bad condition, door to balcony in a very bad state
everything ,the food, the staff, cleandliness of the hotel.we have stayed at the goya hotel four times now and will be staying again .
the good english speaking reception girl from norway little noiusey
Good location, friendly staff, nice bar and restaurant
The hotel staff was very polite and helpfull. Jesus, Jesus J and Juan: thank you ! Extremely noisy hotel, but ear plugs can fix this problem during the night.
The location was the best... close to the bus stop for the airport and to the city centre That it costs 4 euros for an hour to use the internet which is only situated in the foyer of the hotel........ they should have wi-fi....keep up with other hotels that supply this
24hours reception The receptionist tried to give as 2-bed room with a suplementary bed instead of 3-bed room which we had payed!!! We protested and got the "normal" 3-bed room... but what do you think of such a behaviour?
we have stayed at the goya hotel twice now ,and we have recommended it to our friends,which have used the hotel since then and they have the same opinions as us,to find somewhere to stay for value for money and the cleandliness etc of the hotel is excellent.
There is no wifi and a lot of noise during the night.
Very helpful staff, good breakfast. ~10 mins walk to the centre of town but very convienient for the tram (to beach). Quietish location.