location and food poor entertainment programm, lack of minibar at the room
Excellent and varied meals. Kind and very helpful hotel staff. It's not directly about the hotel, but about people stayed there - there was lost of young, very noisy German people and their behaviour was very annoying.
It was wide variety of food, at brekfast, an diner as well, some of them tasty too refreshers at breakfast were loo quality... taste like s.....
The best prices! I think rooms are not safe, low quality.
good meals with good variety of food, comfortable bedrooms and staff very helpful. good location, near the beach and night animation, but not noisy. it's a very nice hotel with large facilities the hotel's animation could be improved
was more like a 4 star rather than 3 it wasnt what i was expecting therfore a really nice suprise when we walked it, had great views from our balconey. food could of been a little better there was alot of proccessed meats which i didnt like.
Staff very nice
Helpful and friendly personnel, good location at 200m of the beach, price is low for what you get. Internet use is charged 1 euro per 10 minutes, unless you bring your own portable. Elevators are old, we got stuck for 20 minutes in one of them.
Almost all the hotel guests were elderly people
We enjoy that holiday. The hotel catering was good, staff was nice and we liked our room. Hotel has very good location, fantastic swimming pool and beautifull view. Staff do not speak english. That wasn't nice.
not a lot The swimming pool was not much bigger than a large bath and surrounds were out of the sun with only 4 sunloungers. My room had no windows to the outside world, and as I am claustrophibic this made my whole stay very bad
The resturant was ok, we missed to have the opptutinete to see what the todays menu was. Put signs at the different food.
It is close to the beach and boulevard, also they are very friendly during day and night.
great location, free wifi in lobby hotel staff was rude, pillows hurt our necks, the free breakfast should include some fruit
- good position near the beach - friendly staff - room is clean - I could return here. - elevator slower - food so and so - pool enable for position never sun.
The hotel is near the beach and it's perfect to go out in the night The rooms is so hot with a small window. There is no wind!!
Our room, we had a big balcony with a nice view. The bathroom was also big. The food. There wasnt much to choose between. And it was almost the same every day. The cleaning was very superficious. The swimming pool was a bit of a joke, very small. We could also miss a small fridge in the room
Dinner is excellent. Proximity of the seaside. Balcony was dirty due to the activity of upper level guests (spitting, scattering rubbish, ash and fag ends) and superficial cleaning. It is a three star hotel without equipping the rooms with a fridge and an TV set. Extremely difficult to find parking place in the proximity of the hotel.
Breakfast was not edible. No wifi in rooms only in lobby where you can't even drink a water bottle due to it being a bar.
big terrase, almost like the room small elevators
nothing, its terrible to be name a hotel hotel is look like garbidge dump, discusting smell all over, walls are cracked, food is very poor, furniture in the room worser then military camp, dirty green. we run away next morning and book another hotel
Good beach, meal, short distance to Palma Twin narrow bed instead of two separate beds.
Friendly staff, good breakfast and the free sauna. No minibar, no water cooker in the room and the beds are not so good.
rooms were clean and modern. leisure facilities and entertainment were numerous. breakfast was very good. there were no tea/coffee making facilities in the rooms.
all inclusive at a very cheap rate. coped well with the flight disruption and kept the prices low. good selection of food, well cooke beds uncomfortable, tv poor
It appeared to be an all inclusive hotel. All types of alcohol were free and all meals where included. That was a nice surprise.
Hotel was good value for money en staff very helpfull!
Hotel position it's very good, El Arenal it's good place to spend your holiday if you need beach, fun but quiet place also.
Design of the hotel, newly refurbished, very clean and in a quite street, staff very friendly and helping, price. We were at first given a room with a miniture window that looked into a a 4m2 meter indoor patio nearly completerly covered with a roof, so the room was a bit hot and sofocating, when I protested I was given another room as option but had to pay an extra. Also, it doesn't have a swimming pool although we really didn't miss it.
The room very small and the bed was like a YHA standard.
clean, nice room with balcony, big bathroom, comfortable bed
Easy access, Air Co in the room, Receptionists are friendly. The bed linnen hadn't been changed during the whole stay, The key system should be changed from an old fashioned to a key card. Anyone can just come up to the reception and ask for any room key. The key recieving system has not been thought through very well.
only location I did not like the room (a cockroach the size of a matchbox, no fresh towels, the form is not at sea), breakfast was disgusting. I have spent in this hotel only one night, and after this experience the hotel was changed. I know the hotel is only 3 * but I found another 3 * hotel, I was satisfied with it and dinner was included. The hotel cost 12 euros / day more, but it was worth it.
they made good coffee.
Very good location. Close to the beach, busstops going to palma city/Palma airport very nearby.
Personnel was very helpful and kind. The area was too packed with hotels and constructions
Excelent location,close to the beach,shops,restaurants with a best view on the sea.Friendly and very helpfull staff,speaking more languages.Comfortable beds,clean rooms and the swimming pool.Tasty food,good coffee. Connection to internet was too expensive,no fridge in a room,basic equipment of furniture.