Tom at the front desk was very helpful. Ensured I received a room on the 1st floor as they had no elevators (I have a bad back). The room was spacious and clean. The lighting was poor in the room and I was trying to read. Tom found an additional lamp and we removed the shade to increase lighting. Also, the beds online were advertised as having 40 inch flat-screen TVs, and beds with temper-pedic tops.The room I was in had neither. I had booked this hotel because of temperpedic tops (I have back problems,) Tom was very helpful and secured one for me and helped remake the bed.
Right across from Keystone Suana only open until 10 and no ventilation in sauna room whatsoever. Dangerous hot!
This is a great place to stay in an otherwise expensive resort town. The staff were friendly and helpful. Our room was clean and comfortable. The breakfast bagels were bakery fresh and delicious.
Location, location location! could walk across the street to Keystone ski resort. price for the money - amazing deal. it was clean and seems well maintained even though it was definitely a bit older we had two rooms for four guys. one of the rooms was a normal 2-double bed room, the other had one double and bunk beds. not a huge problem, but definitely not as comfortable.
Price, location, sauna Breakfast options limited
This is a great location at a reasonable price. Staff is nice. I've stayed here a few times and continue to come back. I like it better than the gateway condos. Not the most luxurious accommodations, there are nice places in keystone. Still, good value for the money. Not as nice as Expedition Station.
Quiet at night. Clean bed and sheets. Breakfast in AM was fine. Ok for family or solo adults. Front desk staff very friendly.
Location was good and the rooms were clean. The continental breakfast was a litte short on selection. Not bad but could have included a few more warm items.
Very convenient location. The staff was very friendly and they worked hard to please everyone. I would definitely consider staying here again.
great view of the mountains and river out our window! the biking trail was right outside the hotel with restaurants within walking distance. great views from the hot tubs as well. hot tubs closed at 10pm
Bbq at camp ground sat afternoon and sunday. Mt bike Keystone sunday morning
Access to ski slopes, shops/stores and restaurants everything was nearby. while minor the elevators were noticeably slow
The comp. valet parking was awesome in the snow and ice. Always had plenty of staff so I never had to wait. The 3 outdoor hot tubs were never crowed, and the comp. breakfast was first class with different hot meal choices every morning. The shower, although clean, was standard pre-fab, unlike the rest of the hotel, which was more luxurious
Dog friendly, helpful staff, great restaurant
Pleasant surprise at Check-in to get an evening lift tickets and a voucher for Yoga. Couldn't/didn't use the Yoga voucher, so can't rate. Breakfast was pretty good. Eggs, breakfast meats, fresh fruits. Different every day of 3 we stayed. We arrived on a Saturday afternoon to start skiing, but room wasn't ready so we weren't going to be able to use the Check-in day voucher for night skiing 4-8 pm. Checkin time was 4:00. Checkout time was 11:00. They did accommodate us with a conference room to change into our gear. Room wasn't ready until 5:42pm. Parking is really limited, they want you to use Valet service.
The comfortable room was located convenient to Keystone Ski Resort, with walking access or bus access to the slope! We were very Pleased with the room, location, staff and room value. The beds were very comfortable and the 1 br 2 Bath suite was large. The jacuzzi(s) on the roof were small (holding about 4 people each) and were in use whenever we tried to use them. There was a very nice, large jacuzzi on the ground level next to the parking lot, though. It was available and warm, but had no view.
Great Location! Just a 5 minute walk to the slopes. Clean, comfortable, family (and pet) friendly hotel. Front staff were helpful and knowledgable. Parking is free, including valet if there isn't available on grounds. Be prepared for one of the worst breakfast experiences. Not only is the food bad, but they always seem to be out of plates, bowls, utensils, glasses, coffee... nothing is ever stocked at the same time. The staff is limited and always seem to be playing catchup. You'll stand around for 5 minutes waiting for a knife while your toast cools to room temperature and your coffee becomes lukewarm without any creamer, because it was all used for the cereal station that no longer has milk.