The views from the room, if you are lucky enough as to get a room overlooking the "hoz del Huecar", i.e. the valley towards the south east, are fantastic, so if you book here, ask for one of these rooms. The rooms have walls which are hardly sound-proof; the running water system seems to be old and faulty, and very noisy. Some of the staff seems to be hardly experienced.
Central location Hotel was unable to process achip and pin credit card they did not have the correct machine and kept telling me it was my Bank. I think this should be made clear to other guests before they try to pay.
The view and breakfast
location in the midle of the old town. Views from the room. The whole hotel is very noisy, and the outside noise continues untill early mornings. Parking is far away.
the room and view were greta but bathroom needs updating
Its quiet situation at almost the highest point of the old town. The castle walls, and the car park (with a few nearby cafés and restaurants) giving a spectacular view of Cuenca, are a short walk uphill. A long, very steep downhill walk leads to all the points of interest in Cuenca. The return walk uphill would be testing for some people, but there are some buses and also a tourist train which pass the hotel. The hotel is close to several bars and restaurants; particularly recommended for its food and the fantastic view of the gorge from its dining room is the Comedor Posada de San José, a few minutes' walk from the hotel - reservation advised. There is fee wi-fi in the hotel lounge. The untidy reception desk gives a bad initial impression of the hotel. My single room was cramped, careworn and not particularly clean. There was only one straight-backed chair. With a 7.30 am departure from Cuenca bus station the next day, I was unable to take breakfast, which was only available from 8.00 am.
We liked this hotel, we'd stay again. The staff were helpful and friendly, our room was spacious and airy with a heart stopping view over Cuenca. We didn't need the aircon on, even in the August heat. The hotel's just minutes from good cafes and restaurants in the old town square.
I liked its position in the old town of Cuenca and its views over the gorge. There needed to be more information about the difficulty of driving in Cuenca old town.
Perfect location and a beautiful room at a good price. Our room was above the kitchen and the noise was very disturbing - particularly during clearing up at 1am with the kitchen door open! This was unfortunate as every other aspect of our stay was perfect.
The Hotel was beautiful and had incredible views of the monestary. Room was very romantic. I loved the location in relationship to Paza Mayor, many places to eat and shop for special things such as pottery.
very nice room, very quiet ..
The location is perfect, in the middle of the historical town. There is a terrace on which to have breakfast, with view on the beautiful landscape and river. The room was unfortunately on the streetside, so we didn't have the landscape view, but apart from that is was great: a very comfortable bed, large room, large bathroom with a jacuzzi in the bathtub. The WIFI worked, though quite slow, but still good enough for browsing. The shower head wasn't fully functional as it was spraying all directions.
It was a unique and amazing stay! We called number on door when we arrived, we assume it was the owner who let us in, we were the only guests so we were offered a better room! It was a once in a lifetime chance, felt like our own private villa built into a mountain side! We were given the key to the front door to lock up when we left to browse Cuenca. I would stay there again and would tell others to stay there as well!
Nothing The reception facilities, the room, the bathroom, the lounge, the dining facilities, the area.
The room had spectacular view over the gorge. It was very comfortable and pleasant. The terrace is a real bonus. The young woman that cleaned our room was pleasant and helpful. Price via this website very much better than those advertised on their wall. Not impressed at the booking in and out procedures, given the price paid. There was nobody there when we arrived at 5 to 7 but we eventually were able to enrol assistance from a hotel up the street, to call the number on the door. It took about 25 minutes for a young woman and child to appear (having said 15!). No eye contact, demand for passport, rather than request, no concern to achieve warm customer interface. We And when we wanted to depart, both we and a Spanish couple had to telephone to get her to come and take our money, even though we were well within the time that the reception is advertised as accessible. Would recommend only with these serious criticisms in mind. The shower head holder was broken (as are most in Spain, it seems