Staff were friendly. First room had a horribly heavily stained beige carpet. I was offered another room when I complained but it was also very very very unclean - heavily stained green carpet, could not take shoes off. Kettle did not work. Had to ask for a new one. There was no soap and also had to ask for it.
The hotel was in a great local, only a 5 minute taxi from city center, excellent value for money!
The hotel was in a good location The hotel was very basic, no bar facilities. No toiletries and breakfast isn't on for long enough. There is no lift and the stairs are steep and narrow.
I enjoyed the quality and cleanliness of the bathroom. The noise of other visitors and staff alike that woke me up during the night/early in the morning, the quality of staff, the small room
Location More than I can summarize.
I had a room where I could sleep quiet. A staff member in dinning room behaved inappropriately. She gave me one I did not order and when I reported to her about mistake behaved rudely at me. I have reported this matter to management of Smith's Hotel. The room was untidy and looked ugly. Not enough light; of two bulbs only one was in working condition.
The location. Size of the room.
it was warm shower was burning hot or freezing cold
Room stank of stale nicotine (including the bedlinen); couldn't get to window without climbing over bed. Carpet and walls grotty.
Nice bathroom. No hassle from staff Leaking roof, carpet needed cleaning - lots of stains, poor tv reception, 4 beds and only one chair! Sheets didn't fit the double bed. Smell that indicated someone had been smoking in the room (lots of fag ends stubbed out on the roof.
nice cosy room
I booked online for £55 and was charged £80 when I got there!
proximity to university and city; room was clean and comfortable and the cooked breakfast was good. cold shower most mornings; apart from the room virtually no other facilities. no atmosphere to the place.
Staff were very friendly. The room was quite small and "old fashioned" - but adequate for 1 night stay.
The Manager was friendly and helpful and the breakfast was fairly good apart from the bacon being cold. The bathroom was fairly modern and clean and the beds had nice fresh white bedding. As a hotel we expected a lounge bar and a restaurant/cafe but there were neither and therefore we feel should not be called a Hotel but a Guest House. The room was very dusty - I had to dust light fixtures, dressing table, bedside tables etc which had not been done for probably a few weeks judging by the depth of the fluff and dust. The cushions on the bed were also dusty. Unfortunately the water when we showered in the morning was cool/cold unfortunately. It had been warm the night before when I tested it.
Fantastic location. The decor, fixtures and fittings have seen better days but it is amazing value for money given its quiet and pleasant location next to Kelvingrove Park. Have been before and would go again. Must mention Tracey who is always very helpful. Everything looks a bit tired but to be expected at this price.
It was cheap. Attempting to update but has a long way to go with room. Reception was a smokey bedroom. Dining room improvements good. Location very good for centre and SECC. Area could be excellent next to park but still very run down but appears to be improving. Lots of litter and run down buildings. Not very inspiring for visitors to Glasgow. Bed comfortable. Fine for 1 night theatre trip but would not stay any longer. Was surprisingly quiet. Broken down wardrobe. Wallpaper and decor very poor. Cheap teabags. Nothing to sit on apart from bed.
the location and the price were great
Very cheap and cheerful!! Decor and leaves a lot to be desired!!
Friendly staff. Comfortable beds.
The staff was just amazing. Everyone there was so helpful and friendly. I really felt like home. The breakfast could have more options. but other than that it was a really great stay.
situated by the beatiful park and the university, the location is very convinient to town and the airport the room was big but apparently, the radiator is poor, and the room was quite cold
good local pub decor poor
the room was large .thebeds were clean .the location was quiet towels not changed but for the money good value
Friendly staff, good facilities and a nicely presented room. The hotel is in a very convenient location for exploring Glasgow.