The location was great. It was 5 min away from all the great restaurants and clubs. And it has an advantage with the parking. In the room description it was stated "sound-proof rooms". Unfortunately the rooms were extremely noisy.
Fantastic location and friendly staff
very friendly and helpfull staff on reception and restaurant. Restaurant excellent and good value. Excellent position with parking only a 100 meters or so away
Good location. has its own parking. a large, pleasant room. clean and tidy. good price for this hotel. Difficult to reach by car first time. No WiFi in some rooms.
The perfect base for our stay in Zaragoza
Clean and very quiet.
The staff were very friendly and helpful and the breakfast was tasty and offered a lot of choice. It is located near pretty much everything you would want to visit in Zaragoza and the area it is in is very pleasant and we felt very safe. We really enjoyed our stay and if we go back we will definitely be staying here again!
Noisy room. No sight. It's just a room, clean anyway.
It is a clean, quite comfortable hotel with quite spacious rooms on the edge of the historic centre of the city. For the purpose of visiting this central area it seems to be well priced. The dining and bar facilities were closed. The parking is in a very restricted space and access to individual cars is so limited that damage to paintwork from the doors of adjoining vehicles seems very likely.
The room was good and the beds were extremely comfortable. Above all the staff were exceptional. Getting to the Hotel was a nightmare and took us over an hour from the autovia. We kept finding the sign and then it just disappeared.
The central location of the hotel
Excellent value and service. What I would have expected from a much more expensive hotel, but without any pretentions. Perfect location to explore city, shop and eat out.
Lo mejor es la situación en la que se encuentra el hotel, enfrente de la catedral y con vistas a la básilica de nuestra señora del Pilar. Esta algo antiguo
The hotel is centrally located. The restaurant is good value. The people at the front desk are very nice. There is no internet service in the hotel. You have to hook up your own computer with the phone and dial-up.
The location Needs urgent maintenance. Paint peeling from the wall in the bathroom,the window did not shut properly in the room, so noise from airpumping system entered freely from the courtyard. Based on previous reviews, I booked an internal room far from the lift, but the lack of proper double glazing kept the problem of noise an issue. The overall feeling was of a 2 star hotel in need of TLC.
We liked it. The hotel's in the corner of the huge and busy Plaza del Pilar, so it's central to the sights and cafes and restaurants. We had no problem with traffic and street noise.
very centrally located a little on the shabby side
Polite staff Room was a bit basic
Central position near shops and restaurants river etc.
No coffee making facilities. Bathroom very small.
Staff were pleasant, reasonable and made an effort to express themselves transparently.
Central position for visiting many interesting places and restaurants. This was second time we stayed there. Last time on the third floor this time first floor and noisier. The room was less pleasant and the bathroom not very comfortable. We probably would look for a different hotel in Zaragossa next time.
The confort of the room and the location of the hotel.
Staff was very friendly although the one complaint I would have is they are very conversed in English but I guess you would find these in foreign countries. Excellent location very central to everything. Would definitely recommend this hotel and would stay there again.
Close to top attractions Had to pay for outside parking for car although hotel arranged for a discount rate.
location in need of upgrading which is currently in progress. poor air-conditioning.
Situation in town Very hard to find we were not aware it was on pedestrian area. Breakfast was very poor
Good location and staff dining recomendation Missed english style beakfast
staff were nice and friendly even though they didnt speak much english. It was clean. the car parking situation was offputting, we thought the cost should be free the cost was very expensive after what we paid to stay there .One day we couldnt find anywhere to park as the carpark under the hotel was full up and if you are unfamilar with the city you need to be able to find somewhere to park. Also cost of breakfast was expensive saying it wasnt a cooked breakfast. In England we could have got a full cooked brealfast for half the cost.
Breakfast is good and internet wi-fi in the room is excellent. The localtion is perfect, just one block from the Pilar. How come an international chain hotel like Best Western uses so cheap plastic cups in the bathroom? Surely it does not cost much more to use real glass tumbers. It only makes the hotel look cheap.
Location was great, personnel was also great.
Its location. The facilities were poor. Service at breakfast was very poor. The coffee was at best luke warm and there was no hot water for tea.