nice art hotel, comfortable rooms, friendly staff, very central an quiet according to staff no double rooms with single beds; only ok if you are traveling as a couple
Very nice location in the centre of Sofia. The interior of the hotel is really stunning. The mosaic, the furniture, the bad, the corridors.. not typical, but very nice. Design is all over the place. A nice bar to have a drink. The sub-level where you have to eat is a bit kitch.
Very nice hotel, good service, great rooms with modern desgin. Hotel is centrally located on main shopping street, close to restaurants and bars.
helpful..friendly..bright and cheerful with excellent English. Room a little small, but it was just a two night stop over.
Nicely designed, very central, very helpful staff Sofia is hot in the Summer. Would have been nice to have a pool
The hotel was very cosy and excellently located. The staff friendly and the breackfast very fresh. Very nice room but too small and I would have liked to see some fresh flowers.
very nice hotel keep the good work breakfast is poor
very nice room. location exceptionnel in center.
Comfortable bed, great blackout curtain, good wifi, modern design, artistic furniture, convenient central location, excellent breakfast Glass see-through bathroom was awkward, shower wasn't sealed well and flooded bathroom, temperature control didn't work well and room was always too hot or too cold, expensive compared to other 4 star hotels.
very comfortable hotel all the staff only too pleased to assist food in the restaurant first class
Luxurious hotel in the centre of Sofia. Excellent hotel staff. Wonderful bed. Great view. Room service rather expensive however prompt.
The wide corridors and soundproof rooms.
Very central location, next to the metro and the pedestrian area. No plugs near the bed to plug in cell phone.
Location Room was not well lit
Very good staff, very clean and the central location. Breakfast was not included in the price and to have it seperately costed too much.
Comfort of bed, television and silence Price of food and no parking
Excellent location and very good service as employees are fully dedicated to customers. The only very bad point is the breakfast : medium quality and very poor choice, not cheap (21€).
I liked the location,decor,linen Poor choice of channels on tv, should have free movie channels. No tea making in the room. Ridiculous mini bar prices.
Very comfortable and well organized hotel. Staff very helpfull and polite. -
Hotel is nice, but the staff, and especialy cleaning personal is for budged hotel.
nice spacious rooms communal areas a bit faded and tatty.
It was clean, friendly and the breakfast was very good.
The spa and health club were some of the best in the world. Had a super massage that made a new person of me. The staff were very cordial.
It was excellent. The hotel also upgraded our rooms without our asking and without extra payment. That was wonderful. The phone system did not work properly sometimes. (I could make calls with my mobile, so it was not such a big problem) And some of my colleagues had difficulty accessing the high speed internet (LAN).
Rooms were large and very comfortable. No breakfast
hotel staff has been very kindly and useful for any request
Staff was great, Food was great too, location is great. Although I had confirmation from Booking.com the hotel could not find my reservation in there system!! Traffic can be a problem around the hotel.