The room and its view
Staff was great and room was very nice. Stayed on the 14th floor and the view was great. Just a very nice hotel. Breakfast was not complimentary.
Hotel was as advertised, and location was convenient for our purposes. There was some kind of youth Soccer event happening close by with either most (dozens & dozens of kids) or many of them staying at this location, because a of this their were multiple groups of kids running up and down the hallways, partying and/or running in and out of their rooms. The elevators were also always constantly busy and overcrowded because of the kids, with very long waits going up and down (17 floors?), and even forcing us at times to use the service elevators and stairs. I would have complained to the hotel mang. about this, but because of the size of the event and number of people involved I got the impression it wouldn't have made much of a difference. In the end we just stayed away from our rooms as long as possible, during our brief two night stay.
The view I had on the 17th floor and great pillows! Room service breakfast wasn't great.
Property was well maintained Only had double beds, me an my wife had to sleep separate
Clean and updated $10 parking didn't know about it until arrival and the $50 additional fee that was charged which was to go toward possible fees. Would have liked to know about it prior to booking.
The atmosphere was unique! Unlike any place I have ever stayed. Loved the comfy beds. Actually finding the hotel. It was in an odd spot. After making a couple of circles, we made it!
That it was next to the Cox Convention Center Didn't like that the hotel looks run down charges you $10 a day just for parking even though you're paying over $100 a night for a room the staff is rude asked for towels didn't get towels for over a day shuttle provided was not reliable
Location n sports bar
New and clean building, hi tech, great staff and the availability and free parking
location to downtown area was close to everything. you can Uber cheap if needed. could have been a lot cleaner. carpets seemed like they hadn't been vacuumed regularly.
location It just seemed a little run down. The lobby was uncomfortably hot, like they didn't have the a/c on. The furniture in the lobby was super shabby, and not in a decorative way. The bar was really hot and they didn't have any music playing.
I rarely/never have my room cleaned through room service while staying. It was a nice gesture to be rewarded for 'being green' by receiving certificates daily for hotel food. Two bottles of complementary water was also a nice touch. Great staff! Construction surrounding the area made it difficult to initially find the entrance, but I don't fault the hotel for that.
The room was comfortably, well stocked & decorated. The large walk in shower was wonderful after a long stressful day. Located in the heart of downtown construction! It was difficult to find the entrance, poorly marked.
It's located in downtown and has a modern touch - for some that could be a disadvantage. In every other hotel I've been (2 to 3 stars) breakfast and parking is complementary - not on this one. It was annoying to pay $10 for parking just for one day at the hotel. Also, due the location, it could be loud at night (bar at lobby).
This guest did not leave comments about this hotel.
location The hotel needs to at least cover the cement walls in wallpaper or something