The bed was comfortable The staff were rude. The hotel is dated and dingy. It's inconvenient in regards to parking not only the location of the lots but the fact you have to place a parking slip on your dash and provide the hotel with your license plate and car info. A little redundant to save time for their staff not their customers. The staff was lazy and entitled especially the day manager. Hotel is very dark and features colors such as hunter green. It has an odor and generally is not clean and overpriced. But the worst part is the staff.
Location is fabulous Clean Friendly staff Efficient staff
Kids like pool and the morning breakfast. Great location, walking distance from many places. Bed could be more comfortable
They advertise that each room is a suite which is false. Our room was smaller than a standard hotel room and had no separate room The hotel staff member was not very accommodating. We switched hotels after the first night bc we have small children and need a separate space.
The keys didn't work well. Otherwise everything else was good. Karen
Location!! Happy hour!
We spent two days with the fireplace and in-room whirlpool. Cold and cloudy, but the balcony still afforded a wonderful view of Superior. The staff was extremely helpful and down right sweet. And that's always a plus! That we could not stay longer.
Right on the river, super clean, all the amenities.
Very clean and comfortable, acommodating staff and what a location!
The room was very nice. The location was within walking distance of every thing I wanted. The view was awesome. I enjoyed the in room hot tub and the balcony was relaxing. Overall I was very impressed and I am confident I will return. The bed was only average.