The location of the hotel and the provided services. The personnel generally and specifically in the recepion to knows the provided services of the hotel.
The staff did not understand english or were very poor in their understanding, they were not friendly at all.
It is close to the city center. Hotel didn't find my reservation by Booking.com. I had to re-book my room again.
Great rooms, great value! Fantastic location, I highly recommend!
Free ineternet access in public areas No turn down service
Friendly staff, clean facilities and good location Hotel Bar was expensive. No water dispensers in the gym
The location is great right in the middle of the city easy to findand 5 min walk to the old town It was a hassle to find a parking we had to pay 35 euro a day for hotel garage when our rental car was only 50 euro a day very stupid
Great customer service, nice room, excellent breakfast.
Great breakfast. Clean and modern room. Friendly and helpful staff.
Very comfortable sleep Nothing
The stay was excellent. the staff allowed us to do a late checkout and they had a freee Business centre which could be utlised we didnt have the breakfast as it was far too expensive
Small hotel with 12 rooms, staff really cared and made every effort. Lovely decor, brand new. Absolutely excellent value for money. Breakfast was continental and as much as you want.
Only location is good. The wireless network is week.With the facilities they provided, i think its too expensive.
Staff was friendly and helpful. The towels in the shape of swans was a nice touch. Beds very comfortable. We wished we had tried the breakfast, but we avoided it based on customer reviews. I believe that the hotel has improved it.
Quiet place close to the center, clean room Wireless could work better
I really loved the hotel and the rooms very much. The hotel was really easy to find and the direction in the website was really helpful. You can walk to the historical places easily. It was clean and smart. and special thanks to Nika who really did her best to make everything great for me during my stay:)
very nice place.very friendly staff.highly recommended
This was a surprise-trip for my girlfriend a romantic weekend Bratislava. This hotel was good. The room was very clean, we had a bathtub as well... And I think the best thing - especially compared to other hotels of the same category - is that it is situated very near to the old city center and the staff is friendly, especially the guy with the little dog! We requested a double bed and got two seperate beds against one another. The cc-machine was broken so we had to pay all in cash (small inconvenience and they offered us free breakfast for it). But breakfast was very poor... we only took it the first morning... there were small worms in the cornflakes... but the girl from the reception was a bit shocked as well and immediatly replaced it, but even the fruits and etc. were very dry and it was not really a good start of the day... No worries; plenty of other things around! +Keep your key with you, the first night we got locked out together with the receptionist! He had to get a ladder and climb over to the neighbours! But all good in the end - we didn't care, the room itself was good!
The receptionist was really helpful.
Very clean with helpful, friendly staff. Central location.
Clean hotel room, basic but all you need. Would have liked to have a haridryer in the room :-)
A great hotel in a great location
Promotional offer , occupance of the hotel terrible ( 10% of the rooms ?) Normal price exceptional high ( courses A.S.o is the main income of the hotel)
Location is great. Very near old city but on main road. Great breakfast! Huge selection of good fresh food. Staff is very helpful and polite.
Chic decor. Close to old town and castle. Friendly, helpful staff. The duvet was too small for the bed.
Good hotel, location just outside oldtown, clean with spacious rooms ideal for weekend break. Breakfast @18 euro is way to expensive just walk in to centre for much better value, Everything else was fine.
Clean and very comfortable
Restaurant was excellent and reasonably priced Hidden expenses - airport transfer and city tax were extras. Breakfast cost more than evening meal.
The staff were excellent and knowledgeable and multi lingual. Breakfast seemed quite expensive as it was notincluded in the price. The pillow was not comfortable and the room was stuffy.
Good location for a business trip, or a short trip to the city. I had a nasty slip and fall in the steam room and almost broke my ribs. The floor was very slippery, and the management didnt seem concerned to offer medical help or install rubber mats as a safety issue inspite of advising them. I had to cough up a substantial amount for the ambulance and the government hospital.
Very close proximity to the Old Town area of the city. The restaurant was very good. Hotel is in very good condition because it is new. Internet access was quite expensive.
Lovingly maintained hostel with a great staff. Located in a trendy, hipster neighborhood near the castle and within walking distance of old town.
Comfortable Bed, free breakfast, spacious common room, next to castle and old town The water pressure in the shower is too powerful, felt like it exploded when I first turned it on