最近のレビュー
- すべてのレビュー
- 肯定的
- 中間的
- 否定的
月曜日 | 08:00 - 12:30 13:00 - 20:00 |
火曜日 | 08:30 - 16:30 |
水曜日 | 08:30 - 16:30 |
木曜日 | 08:00 - 12:30 13:00 - 20:00 |
金曜日 | 08:00 - 12:30 13:00 - 20:00 |
土曜日 | |
日曜日 | 12:00 - 16:30 |
月曜日 | 08:00 - 20:00 |
火曜日 | 08:00 - 20:00 |
水曜日 | 08:00 - 20:00 |
木曜日 | 08:00 - 20:00 |
金曜日 | 08:00 - 20:00 |
土曜日 | 09:00 - 17:00 |
日曜日 | 09:00 - 17:00 |
月曜日 | 09:00 - 11:00 11:45 - 17:00 |
火曜日 | 11:45 - 14:00 |
水曜日 | 11:45 - 14:00 |
木曜日 | 09:00 - 11:00 11:45 - 17:00 |
金曜日 | 09:00 - 11:00 11:45 - 17:00 |
土曜日 | 09:00 - 11:00 11:45 - 17:00 |
日曜日 | 09:00 - 11:00 11:45 - 17:00 |
肯定的: We reserved an economy car, however none was available, so we were given a larger SUV with no extra charge. Very comfortable ride!
否定的: Nothing, it was a positive experience all around. The car was nice and clean!!
肯定的: When I got to the counter the associate was very friendly, even found me a better deal and put me in a way nicer car.
Nice car to drive around the Northwestern area of
肯定的: The care was in very good condition and fun to drive.
否定的: The check-out process was a bit slow. I am beginning to realize this is standard for the entire car rental industry. It would be nice to get some more help behind the check-out counters.
肯定的: We reserved an economy car, however none was available, so we were given a larger SUV with no extra charge. Very comfortable ride!
否定的: Nothing, it was a positive experience all around. The car was nice and clean!!
肯定的: When I got to the counter the associate was very friendly, even found me a better deal and put me in a way nicer car.
Nice car to drive around the Northwestern area of
肯定的: The care was in very good condition and fun to drive.
否定的: The check-out process was a bit slow. I am beginning to realize this is standard for the entire car rental industry. It would be nice to get some more help behind the check-out counters.
月曜日 | 09:00 - 11:00 11:45 - 17:00 |
火曜日 | 11:45 - 14:00 |
水曜日 | 11:45 - 14:00 |
木曜日 | 09:00 - 11:00 11:45 - 17:00 |
金曜日 | 09:00 - 11:00 11:45 - 17:00 |
土曜日 | 09:00 - 11:00 11:45 - 17:00 |
日曜日 | 09:00 - 11:00 11:45 - 17:00 |
否定的: Everything was good
肯定的: They overcharged me $250 this company is terrible will never use Budget again.
否定的: Honesty
肯定的: Easy pick up and drop off.
否定的: It was all good.
Excellent service
肯定的: Your employee was very polite and helpful, if she were my employee I would give her a raise :-)
Overcharged
肯定的: Representative was pleasant, but not helpful.
否定的: I pointed out the contract from Sacramento was wrong and was told I'd need to contact them to correct.
肯定的: They overcharged me $250 this company is terrible will never use Budget again.
否定的: Honesty
Overcharged
肯定的: Representative was pleasant, but not helpful.
否定的: I pointed out the contract from Sacramento was wrong and was told I'd need to contact them to correct.
月曜日 | 08:00 - 20:00 |
火曜日 | 08:00 - 20:00 |
水曜日 | 08:00 - 20:00 |
木曜日 | 08:00 - 20:00 |
金曜日 | 08:00 - 20:00 |
土曜日 | 09:00 - 17:00 |
日曜日 | 09:00 - 17:00 |
肯定的: Helpful staff and easy dropoff
否定的: Redundant insurance policies between kayak and the actual rental agency, don't offer the kayak one.
肯定的: Nothing - because you show up, and no one is at the desk and then you are stuck with no car. This is the 2nd time Alamo does it. Learned my lesson - NEVER RENT WITH THEM!
否定的: If someone was actually there to give me a car, that would be a plus - so I don’t have to be in a city with NO RENTAL CAR. Showing up for work is a plus in my book guys.
肯定的: Staff was friendly. Pick-up and drop-off were very easy.
肯定的: Staff was great, easy pickup and drop off
否定的: I ordered a Cadillac or similar, they didn't have any, so I got a smokey Mazda SUV that I could barely fit into instead, without a price drop or any other options given.
肯定的: Staff was friendly but didn't know what options the car had.
否定的: Staff should have available to them all of the options available on any car. Also the interior front window was not clean
肯定的: Very friendly staff
肯定的: Service person was super friendly and accomodating. The car rental was perfect for my needs. Thank you!
肯定的: Staff was friendly and helpful. Explained options well but not pushy. Overall very nice.
否定的: Van we rented could have been closer to airport. Not a big deal though.
肯定的: Very friendly staff
肯定的: Service person was super friendly and accomodating. The car rental was perfect for my needs. Thank you!
肯定的: Staff was friendly and helpful. Explained options well but not pushy. Overall very nice.
否定的: Van we rented could have been closer to airport. Not a big deal though.
肯定的: Helpful staff and easy dropoff
否定的: Redundant insurance policies between kayak and the actual rental agency, don't offer the kayak one.
肯定的: Staff was friendly. Pick-up and drop-off were very easy.
肯定的: Staff was friendly but didn't know what options the car had.
否定的: Staff should have available to them all of the options available on any car. Also the interior front window was not clean
肯定的: Nothing - because you show up, and no one is at the desk and then you are stuck with no car. This is the 2nd time Alamo does it. Learned my lesson - NEVER RENT WITH THEM!
否定的: If someone was actually there to give me a car, that would be a plus - so I don’t have to be in a city with NO RENTAL CAR. Showing up for work is a plus in my book guys.
肯定的: Staff was great, easy pickup and drop off
否定的: I ordered a Cadillac or similar, they didn't have any, so I got a smokey Mazda SUV that I could barely fit into instead, without a price drop or any other options given.
月曜日 | 08:00 - 20:00 |
火曜日 | 08:00 - 20:00 |
水曜日 | 08:00 - 20:00 |
木曜日 | 08:00 - 20:00 |
金曜日 | 08:00 - 20:00 |
土曜日 | 09:00 - 17:00 |
日曜日 | 09:00 - 17:00 |
肯定的: The mini van was what I had reserved, ran well, was full of fuel.
否定的: It could have been ready on time ( was 50 minutes late) could have been more thoroughly cleaned (candy wrapper on floor, road dust visible in interior). The Assistant manager said she had personally helped clean the vehicle as it was not ready on time. I’m sure she did. I’m also sure I was given a vehicle that had not been thoroughly readied for pick up, which is quite serious given we are in a Global health crises And that Enterprise promises rigorous cleaning of a car given their responsibility to do all possible to reduce contamination between renters.
肯定的: yes
否定的: survey button for excellent not working so I checked good instead
肯定的: Ryan couldn't have been more kind and understanding about a last-minute change due to a family emergency and got us into a larger car at minimum cost.
否定的: Really no complaints!
Great customer service.
肯定的: Staff was friendly and helpful in getting us the car we needed.
肯定的: Nice person at the desk.
否定的: Drop off in Bellingham WA airport was awkward. Signage is fine until the last 1000 yds., then it becomes virtually invisible in the dark. I circled the airport 3 times. The nice woman at the Enterprise desk (the only person in the entire rental area at 7:15 am BTW) suggested that this invisibility is a common problem; (Fix it, Enterprise, make a new sign)
Returning a car is a bit "loose" - park it wherever - but that was fine with me..unless there's a problem later that I don't know about
Bellingham employees are superior
肯定的: The type of car reserved was available, the car was clean and the employees were pleasant and helpful.
否定的: There were minor electrical problems with the car. The seatbelt alert was not working, I inadvertently drove off with my elderly aunt no seatbelts in.
No options
肯定的: Nothing
否定的: No great options for luxury cars.
Inform your employees
否定的: The employees at the Bellingham airport were not helpful. I called on two different days and was told both times that they could not find my reservation. The first time they couldn’t find it using my last name so they used my confirmation number then the second time they couldn’t find it using my confirmation number so they used my last name. My main frustration came with their lack of knowledge on where to drop the car off. We took the car 20 miles south to Anacortes to drop the car off at the ferry landing but didn’t know exactly where to leave it parked. The anacortes enterprise office was already closed so we called the Bellingham office and the employee was of no help. He said he’d never heard of dropping the car off at the ferry landing but I had already been told by the anacortes office that we were able to drop it off there for pick up the next day. After getting nowhere on the phone with the employee from Bellingham we ended up finding the right parking lot on our own, 5 minutes before our ferry came. My point of all this is to inform your enterprise employees of your drop off locations. I know this drop off is a different location than the Bellingham employees might be used to but it’s only 20 miles from them so I feel like they should know. The ferry drop off is very convenient and I can see more people utilizing it as time goes on and they should get specific instructions on where exactly to drop the car off to save them stress later.
肯定的: Helpfulness of employees at both Bellingham and Bellevue Enterprise locations. Customer service was great.
肯定的: Brandon at Bellingham WA airport @ Enterprise was excellent! Very helpful and professional!
肯定的: Fast easy
Awesome
肯定的: Easy pick up easy delivery.
否定的: Nothing
肯定的: Ryan couldn't have been more kind and understanding about a last-minute change due to a family emergency and got us into a larger car at minimum cost.
否定的: Really no complaints!
Great customer service.
肯定的: Staff was friendly and helpful in getting us the car we needed.
肯定的: Nice person at the desk.
否定的: Drop off in Bellingham WA airport was awkward. Signage is fine until the last 1000 yds., then it becomes virtually invisible in the dark. I circled the airport 3 times. The nice woman at the Enterprise desk (the only person in the entire rental area at 7:15 am BTW) suggested that this invisibility is a common problem; (Fix it, Enterprise, make a new sign)
Returning a car is a bit "loose" - park it wherever - but that was fine with me..unless there's a problem later that I don't know about
肯定的: Helpfulness of employees at both Bellingham and Bellevue Enterprise locations. Customer service was great.
肯定的: Brandon at Bellingham WA airport @ Enterprise was excellent! Very helpful and professional!
肯定的: Fast easy
Awesome
肯定的: Easy pick up easy delivery.
否定的: Nothing
肯定的: yes
否定的: survey button for excellent not working so I checked good instead
Bellingham employees are superior
肯定的: The type of car reserved was available, the car was clean and the employees were pleasant and helpful.
否定的: There were minor electrical problems with the car. The seatbelt alert was not working, I inadvertently drove off with my elderly aunt no seatbelts in.
肯定的: The mini van was what I had reserved, ran well, was full of fuel.
否定的: It could have been ready on time ( was 50 minutes late) could have been more thoroughly cleaned (candy wrapper on floor, road dust visible in interior). The Assistant manager said she had personally helped clean the vehicle as it was not ready on time. I’m sure she did. I’m also sure I was given a vehicle that had not been thoroughly readied for pick up, which is quite serious given we are in a Global health crises And that Enterprise promises rigorous cleaning of a car given their responsibility to do all possible to reduce contamination between renters.
No options
肯定的: Nothing
否定的: No great options for luxury cars.
Inform your employees
否定的: The employees at the Bellingham airport were not helpful. I called on two different days and was told both times that they could not find my reservation. The first time they couldn’t find it using my last name so they used my confirmation number then the second time they couldn’t find it using my confirmation number so they used my last name. My main frustration came with their lack of knowledge on where to drop the car off. We took the car 20 miles south to Anacortes to drop the car off at the ferry landing but didn’t know exactly where to leave it parked. The anacortes enterprise office was already closed so we called the Bellingham office and the employee was of no help. He said he’d never heard of dropping the car off at the ferry landing but I had already been told by the anacortes office that we were able to drop it off there for pick up the next day. After getting nowhere on the phone with the employee from Bellingham we ended up finding the right parking lot on our own, 5 minutes before our ferry came. My point of all this is to inform your enterprise employees of your drop off locations. I know this drop off is a different location than the Bellingham employees might be used to but it’s only 20 miles from them so I feel like they should know. The ferry drop off is very convenient and I can see more people utilizing it as time goes on and they should get specific instructions on where exactly to drop the car off to save them stress later.
月曜日 | 08:00 - 12:30 13:00 - 20:00 |
火曜日 | 08:30 - 16:30 |
水曜日 | 08:30 - 16:30 |
木曜日 | 08:00 - 12:30 13:00 - 20:00 |
金曜日 | 08:00 - 12:30 13:00 - 20:00 |
土曜日 | |
日曜日 | 12:00 - 16:30 |
Great staff
肯定的: Brian and Brent were great to work with!
否定的: Inside of the windshield could have been cleaner.
Everything perfect
肯定的: Car, care
否定的: I paid for a rental car on line with my debit card. I arrived to pickup the car only to find out that I couldn't because you don't accept debit cards. I want my money returned to my debit account. You accept credit cards only, so why accept payment via debit card?
Car was small
肯定的: Very convenient to pick up and drop off the car.
否定的: I ordered a compact, but the car seemed more like an economy
No cars available
肯定的: Absolutely nothing.
否定的: We reserved a car but there were no cars. I expected to pay $78 but had to spend $210 to rake an uber to the airport rather than the rental car. The person at the desk said they were out of cars and asked corporate to stop allowing cars to be rented but there was no response.
Good rate, good service
肯定的: Car available immediately, reasonably fast service. All good.
否定的: Small car not available so given a larger vehicle but it was a gas guzzler. Staff tried to charge for the upgrade but when we declined they gave it to us becaus3 it was the only car available. Not cool.
Great easy
肯定的: Good customer service
typical
肯定的: Car was clean and as promised.
否定的: They really try to up sell you on the expensive add-ons like insurance and a more expensive car. The guy checking me in was clearly irritated when I wouldn't agree to pay for more options. Not very professional!
肯定的: I was pleased with everything
否定的: These scammers took my deposit for a car, ran my credit and then refused to rent me the car and have not refunded my money after 2 weeks.
Great staff
肯定的: Brian and Brent were great to work with!
否定的: Inside of the windshield could have been cleaner.
Everything perfect
肯定的: Car, care
Great easy
肯定的: Good customer service
肯定的: I was pleased with everything
Car was small
肯定的: Very convenient to pick up and drop off the car.
否定的: I ordered a compact, but the car seemed more like an economy
Good rate, good service
肯定的: Car available immediately, reasonably fast service. All good.
否定的: Small car not available so given a larger vehicle but it was a gas guzzler. Staff tried to charge for the upgrade but when we declined they gave it to us becaus3 it was the only car available. Not cool.
否定的: I paid for a rental car on line with my debit card. I arrived to pickup the car only to find out that I couldn't because you don't accept debit cards. I want my money returned to my debit account. You accept credit cards only, so why accept payment via debit card?
No cars available
肯定的: Absolutely nothing.
否定的: We reserved a car but there were no cars. I expected to pay $78 but had to spend $210 to rake an uber to the airport rather than the rental car. The person at the desk said they were out of cars and asked corporate to stop allowing cars to be rented but there was no response.
typical
肯定的: Car was clean and as promised.
否定的: They really try to up sell you on the expensive add-ons like insurance and a more expensive car. The guy checking me in was clearly irritated when I wouldn't agree to pay for more options. Not very professional!
否定的: These scammers took my deposit for a car, ran my credit and then refused to rent me the car and have not refunded my money after 2 weeks.
ベリンガムから離れた代理店までシャトルなどの送迎サービスを提供しているレンタカー会社は、Alamo, Avis, Budget, Enterprise, HertzとNationalです。