I liked the location and the partial vies of the water. The air conditioner unit is older and every time is turned on it roared to life and was loud and continually woke us up.
Our walk to summerfest was short, that's what I liked. This hotel was listed as a 4 star....Wrong! This place was old and dirty. The parking situation was horrible. Don't bother looking at this one, move on. Way over priced the the quality. I would have expected to pay half of that.
Location was great for where I needed to be. No restaurant during the day. Cleanliness am issue as well. Nothing like the pictures on their web site.
Great location. Good bed. Refrigerater ,air conditioning worked great No pool
Love the location of this hotel. Near the lake and a lot of nice attractions. The new owners are making some nice changes to the hotel. I couldn't connect to the internet with my computer or my IPhone using the hotel wifi connection. When I said something to the person at the front desk she offered me the number of the provider. I told her she should call. I do not ever have problems with my IPhone connecting to a wifi and my computer was correctly configured. It was the hotel"s problem not mine. I found it annoying that the staff didn't take this request seriously. I also mentioned it at check out and the person on duty didn't even respond to my comment.
continental breakfast, location, overnight staff's willingness to fix problems clogged sink in room, evening staff's unwillingness to fix problem or switch rooms
It was a nice hotel. Dated, but still clean and professional. For the price it was worth it. Parking is not included, but a complimentary breakfast is. It's on the higher end of free breakfasts from mid-price hotels. Waffle maker, eggs, sausages, baked goods, bagels, fruit, cereal, milk, juice, coffee. Enough fuel to get your mornings going well. It had square pillows. And they gave you many. Weird, but not the end of the world.
Definitely an economy hotel and nothing more. It becomes pretty obvious that management put all of their money into the restaurant and bar area and doesn't care at all about the maintenance of the rooms Beyond changing bed sheets and making sure door locks work. I lifted up the curtain above the window and saw layers of wallpaper crumbling from years of neglect. This place is in need of a total renovation. The price paid was not terrible since the location is great, right next to the lakefront, but we would not stay here again unless we had to. On top of that, $15 a night for parking in an empty parking garage attached to the hotel? You've got to be kidding me. And then the receptionist lied to me and said there was nowhere else to park other than the street in which I would have to call the police to okay my vehicle overnight. There is no sign that says no overnight parking, and it was apparent that everyone else in the area utilized street parking overnight. So I parked in the street and lo and behold not a single car was ticketed, nor did anyone have a special permit in their window. Tons of stuff was within walking distance, plenty of great restaurants and bikes for rent. This place has a lot of potential if somebody would invest into some much needed updates to Pull this place out of the 1980s See above
I loved the location. The staff were friendly and accommodating. We had a late night snack in the restaurant and the burger and salad were delicious. It's an upscale neighborhood and I felt very safe walking around. A lot of things to do within walking distance or a 2-3 minute drive. The hotel decor was very Art Deco. Most of the rooms had a kitchenette. The room was small and the bathroom needed a little updating. They only offered queen size beds and my husband and I are used to a king. No where in the advertising was the fact that to park in the gated lot (which was very nice) was an additional $15.00. It wasn't a big deal but would have been nice to know beforehand. It would have been tough finding parking on the street on the Saturday night that we stayed. No fan in the bathroom! May not seem like a big deal but after a couple of showers the room was hot and humid.
Old charm, but well maintained. A minor problem with a leak in the shower
My kitchenette was all new with new dishes, oven,gas stove, microwave and mini refrig. The room was clean as well as the bathroom. Nice sheets and the room was warm (I stayed during a blizzard.) My sister's room was not as nice. The kitchenette in her room had old cabinets and appliances. Her bath was great with the exception of the toilet which was old and could have used a new seat.