Friendliness and helpfulness of staff
Good location, quiet and clean rooms
Despite being very busy, the hotel rooms were quiet at night. Should be upfront that it costs £5 to park the car.
Good location for business meetings attended and was the purpose of the visit It would have been useful to have instructions on how to use the heating appliance in the room. The room was quite cool even though the heater was set at warmest setting, it still was not very warm
Extremely noisy, woken at 4.00 a.m. by other guests. Hotel staff did not seem to do anything for at least an hour.
The frienlyness of the staff No
Location, The Hotel, and breakfast.
i was given a room with a one double bed whwn i asked for a twin room which was clearly stated on my booking form, when i queried this i was spoken to in a very rude way and had to show the receptionist the booking form which stated clearly what i had booked, she didnt apologise
Easy to get to with adjacent undercover parking.Within walking distance of City Centre. There was no late bar facility on the night of our stay.The 2 rooms we booked had 1 double bed in each room and not twin beds as our online booking suggested and what we expected!
Decor and space at a premium. Not clear on the information that they are serviced apartments rather than a hotel.
stayed in room 2, very noisy, function on with an awful band. lots of slamming doors. at 3am, could hear people nearby, leaving & talking very loudly. church clock annoying chiming every 15mins. a staff member actually walked into our room about 10.30pm to check if we had breakfast stuff. which we didnt, so she had 2 come back twice more!
good beds, large rooms and friendly owners
The only thing i could say nice about my stay was the comfort of the bed. The bath was full of someone elses HAIRS!!! Urgggh... The staff were not friendly and did not go out of there way, which is a shame considering there are only fours rooms. Also, parking was a nightmare...
The reception staff were very helpful especially with advising re parking and answering question re use of the wifi. Nothing, it was a very pleasant stay.
The staff and the location- No Bar or restaurant but it is surrounded by both
Checking out. The room had not been cleaned properly. Was woken up during the night by an earring sticking in my leg which wasn't my wife's. Hair clips and waste food under the bed. When leaving, handed the earring to a member of staff, along with my room number but have still not had any feed back.
Spacious rooms, free internet
Nice and friendly staff. Large room with the and coffee facilities. Lack of elevator (I was t the 3rd floor carrying a medium/large trolley). There is no breakfast room. Breakfast is given the evening before into the room's minibar and includes sandwich, cereal, milk, yogurt and fresh fruit (strawberry). Bed is not very confortable. Windows are quite old and the wind made them strike almost the whole night