It's a cool, old cruise ship. It's kind of a tourist destination in itself. Also, it's really close to the helipad if you're taking the helicopter to Catalina. Overall, the boat felt old and empty and dingy. The bathroom looked a little dirty —probably just age—and there were lightbulbs missing from some of the fixtures in our room. I wanted it to be like stepping back in time, but that wasn't the experience on a weekday. Maybe weekends are better?
There was no hot water in the shower. I told the staff I was sick and needed my room right away and they didn't really seem to care.
The Queen Mary is an amazing hotel: historic, beautiful and a great location! We can't wait to stay there again!!!
Being Located near Long Beach was the main reason i booked. It was so easy in the morning to get into Port of long Beach, cruise terminal, downtown and aquarium. I would only give 3 stars for cleanness. It's old cruise so you can't expect the bathroom to be modified or anything but seem to work sometimes, the shower and flusher was an issue in the room I stayed.
We left to go to Catalina and asked them to hold wedding cake til we returned later that eve. When we got there they had put the cake in one of the catering refrigerators, and didn't know which one. Front desk people said the catering manager had left and he was only 1 with key & asked if we could come back the following day, which we couldn't. I said someone must have a key. He called around & finally someone said to check w/security, who had the key. I waited 35 mins. to get my cake. Why didn't person at front desk, and the manager he called, know security would have a key. Or why didn't they put it in a refrigerator they could get to knowing we were coming back that eve.
Cool old ship. It's old ship, so the rooms are a bit old and not exactly sparkling clean. But the real issue is the Dark Harbor, haunted house event that goes on in October. We were not informed till arriving that are room would be adjacent to this raucous event. From 7pm until 1 am in the morning, extremely loud music, screaming, grass breaking and roaring gas flame would shoot off. It's criminal that the Queen Mary would rent rooms next to this mess. Oh but the front desk gives out cheap ear plugs, so that makes it all better.... not. We were on our one year anniversary and needless to say, were extremely disappointed and frustrated,
I enjoyed the history, as the ship is a museum. I also enjoyed the scariness of it. I caught orbs in my room, B505, and it was spooky. I enjoyed the feeling of being on a ship and the sights from the decks. I don't know if the rustic feel is part of the theme but it seems as if it could use some maintenance.
Atmosphere, history The bathroom wall in the shower was peeling. Looks like they don't maintain their rooms.
The staff was knowledgable and very friendly. The historical information was incredible both posted and what staff knew. Being able to explore many places on the ship on our own was really fun. Wish there was a microwave in the room.
Right next door to the Carnival port. Enjoyed the self guided tour of the ship. The rooms are large. We had a 3 person room which consisted of one large room with a king bed with an adjoined small room with a twin bed and bathroom. They offer free shuttle to/from downtown Long Beach. They charge $35 to check in before 4pm. They charge parking for hotel guests. The rooms, food, and drinks are overpriced. The bedding was dirty, and it didn't look like they have ever vacuumed under the bed. There was a fire alarm at midnight. The submarine was closed.
the novelty of staying in an ocean liner the value for price, the staff, the size of the room, the parking, the lack of amenities onboard, the check-in process,