Great view on the sea and pool, room is big, and shoping and food stores are close too. It can't be a five star hotel the mini bar and the facilities in the room are so poor the bathroom is poor too. I paid to much for poor non five star hotel. To summarize try other 5 star hotels in the area.
Swimming pool need to go outside to access to the beach
Clean, the staff are so kind, wide rooms, location,... It needs a lot of maintaince, many things are not working and it cannot be raterd as a 5-star hotel (Max. 3) I.e the door of mini-fridge was not closing,...
The hotel is beautifully designed, very unlike your usual Tunisian hotel. Good staff, fantastic amenities and an amazing Spa. They have also decent food at the restaurant, a bit more elaborate than average Some staff members, especially in the buffet restaurant are not friendly at all. They are usually missing one or two ingredients in the dishes compared to what is written on the menu (supply problems I guess but also very ambitious menu with things you usually don't find in Tunisia). They do not serve alcohol and are not clear about this upfront. So for the ones like me who like their glass of wine, go eat somewhere else or bring alcohol with you for consumption in the room
Russelior is the premier hotel to stay in Tunsia and is well worth the drive to Hammeret. This is a 5 star hotel no questions about it and the staff go out of there way to provide for you and make a point to know your name. Spa was also very good and the beach is very close by. If you have to stay in Tunisa Russelior Hotel is the place.
The russelior hotel it is one of the best hotel in Africa, the video you see about the hotel it is nothing compare of the luxury you will find there
Impeccable facility with great staff! I did not know in advance that no alcohol wS served on premise.
The breakfast and the staff went excellent The hotel is not direct at the beach
We were 2 families with kids aged 10 and 12. The hotel provided such a pleasurable environment and facility with safe, clean, secure and friendly amenities and staff. I m definitely going back We needed some basic Medecine. We had to go outside to find a pharmacy. I would have appreciated they had a nursery in house.
Particularly the hotel staff: very friendly. Very well located, walking distance to town center. ATM's at hand, Internet (downtown, much cheaper than at the hotel), taxis really cheap if one does not want to walk 20 min. to the city center. Some rooms (3rd. floor) have a great view to the Mediterranean. Nice indoor swimming pool (outdoor too, but in winter water temperatures are not really inviting). In the hotel in particular and in Tunisia in general smoking is still allowed everywhere. This makes the stay sometimes a bit annoying, as one cannot find a nice restaurant or a lounge without smokers. They are everywhere. The hotel at least prohibited smoking in the restaurant, but in other places one could not stay long due to the stink of cigarette smoke. This was the only negative experience in Tunisia.
breakfast, hotel staff, ground floor ......
Light, elegant and spacious hotel with very good food, many activities located directly at the beach. Easy access by taxi to Hammamet and Yasmine Hammamet.
nothinggggg their is nothing to do over 11h pm they close everythimg even the lights , i dont recommend it but you can go at palmbeach its just behind sultan
Relaxed environment, Excellent meals, spectacular views!!
all was just fine
The room and the view was nice, and the breakfast was delicious. One of the front desk men was not very nice to us
The dinner buffet was different every day, which meant that for people on fb/hb/ai packages it didn't become repetitive eating at the hotel every night. Despite visiting after the peak season (we went in September), the animation team still offered a range of different activities- even if it meant that aqua gym was done with three people! I found that some of the staff were a little abrupt and rude. The majority of staff (especially the waiters) were lovely but the few who didn't want to give us the time of day spoilt it a little.
view from hotel
the staff were unhelpful and we moved to a better hotel after 2 days as the reception staff were unhellpful we found a better hotel for 64 dinas a night with demi pension and had a very good holiday for the extra 8 days without the problems we had with the sultan. no complaints
Constant hassle to pay despite being asked if we would like to pay on check out, including key being blocked on daily basis; Staff walking into room unannounced; payment for beach towels; threat of fine for taking bottled water into room despite none being offered in the room and no answer from room service. Dreadful hotel
the 'genuine' friendliness of some of the staff. their readiness, in general, to be of help and assistance, especially in a country whose language one does not necessarily know as was my case. (some of) the reception staff at my arrival and departure was not particularly warm to take on questions or provide answers that were satisfying. a bit standoffish, I presume, I don't know, at least slightly intimidating.
Service tres attentionne/tres belle vue des chambres /piscine tres agreable
The only thing I liked about this hotel was it's location bu I could live without it The hotel was dirty, old, unfriendly with non-existing service, requires general makeover
Right on Hammamet beach. That's it. The reception staff were unhelpful and tried to extort money from us at every opportunity. The The reception staff were unhelpful and tried to extort money from us at every opportunity. The hotel is essentially a 5 star international resort in ruins. It ios perfectly located but has been neglected horribly. From the semen stained sheets (not joking) to the poor quality of staff, poorly maintained facilities, "masseuse" who didnt have a clue (I think he was the pool boy the week before). Do yourself a favour and dont stay here.
What I liked most was the location of the hotel because it is situated right on the beach and I also liked the staff who were very helpfull and friendly no
Good location, spacious room (they upgraded us to a suite), nice onset restaurant. The breakfast was good (for Tunisia standards) however there wasn't enough staff so it meant that there were often no plates or knifes and forks, and some of the baskets were not refilled.
The location was fantastic - right on the beach.Bedroom with sea view had a great view. Stroll along beach to medina, just five - ten minutes walk; Pool area is also very good - everythign outside the hotel is fine! Unfortunatley the rooms are very Drab and let the hotel down badly. With such a great location, the hotel should match the rooms. Would be good it they did. The pillows were terrible - chopped up foam! Slept without one. . No bathroom amenities ar all - a wall hanging soap dispenser was empty. Staff speak little English. Staff not very helpful. Had to wait 45 mins after checking in to get into room.
Not much.Dining room was generous. Looked fine but details were poor and they were so very mean. Beds were uncomfortable-- so very hard.Internet 4 times as costly as those in the nearby town 4 gbp 1hr. At one stage I asked for a piece of paper and all they could find was the back of a previous e-mail they had received.Perhaps a printed hotel letterhead was too much but a sheet of computer printing paper was not.
At 35euro per night with breakfast- an amazing value. Clean, comfortable, very friendlym The food was just 'okay'. But local alternatives not much better Great beach.
This hotel is very nice. It is quiate and paceful one. If you want to enjoy your trip, go there with no hesitate. The long side peach and the facilities are enjoyable. No fregerator in the rooms.
Nice pool, clean rooms, good food, friendly staff. I felt uncomfortable changing my currency. It was not explained to me how much I would get nor what the fee was. Although I did get a receipt it is a daunting process at first.
it was cheap, it had a clean shower and everything was clean, but there was nothing extra. I got my room with a 35% discount and I thought the price was fair. breakfast and carpet :)
The Hotel is a real 5 stars, spacious, luxious, with wonderful pools , 2 for adults and 1 for kids, the private beach is absolutely clean and too comfortable that i didn't want to leave my steps at the golden sand :-) at the price that i got it was a real honeymoon even i couldn't stay more than 3 days, i will go back for more days. excursions are offered by the hotel in good price, and hammamet is the best point to start them. WiFi internet is extra and too expensive, i had to walk to nearby cafeteria for free and fast internet connection. yasmine hammamet is not hammamet, it's just a big touristic area. about 6km outside the city, don't expect to see Tunisia by staying in yasmine, except if u take excursion to the towns around (offered by the hotels or by travel agencies)
friendly staff , nice location no internet in rooms very important
The room was confortable however the service at the reception was disapointed. The Hotel was OK, but the restaurants were not organised. You have to fight to get to the Buffet ,only one buffet for more than 400 customers...The Spa is very expensive and nthing was included in the priceexcept indoor and very hot swimining pool.
nothing he room was so bad and dirty and service was soooooooooo bad no houskeeping fot two days and tv not working , room was full of ants and other insects we complaine but no respond what so ever , i think they are punishing booking.com clints with worst rooms next
every thing was perfect and good.i think i'll try it again in the futur.
The rooms are very big and comfortable, the food is good. It is rather noisy outside, the staff could have been more helpful. The whole surroundings are completely fake, built just for tourists. You won't see anything of real Tunisia there.
The hotel staff were excellent, even using broken English to help me when I had problems. Nothing, it was perfect.
the size of the room, with 2 bedrooms, kitchen and living room is quite convenient for a family. Service in the restaurant was good, quick and efficient the food was not so good in term of quality if we compare it to other hotels in Hammamet. Even the Tunisian food which it supposes not to be costly was awful.
I didn't like anything, after experiencing Tulip Inn in Carthage! It is not at all suitable for Vegetarians. Further, when I ask for hot water for preparing baby food, they give room temperature water and confidently say it is hot water. I had to be specific hot as in tea for them to understand, but it was always the same problem. The few kitchen utensils provided were very dirty. On top every one expects a tip!!!
cleanliness, friendly staff, comfortable and huge rooms, good breakfast
Very cheap hotel (32UERO/night). If you like to swim, this hotel got a nice location, near the beach.
Very complete breakfast. The hotel is situated in a medina. Difficulty in speaking English. Untrusted staring and watching of the staff over everyone with a European look.
very beautiful, very charming, very traditional, good food i would invest in maintanance! our bathroom and also the pool needed urgently a refurbish. the pillows and uphostery were very dusty too...
you fell like you life in ancite time my room was inside the shopping side, so was cery crowded.
Spacious clean and comfortable room. Friendly service staff. Pleasent pool areas and not too busy (visitied in mid-August). Hotel rooms are in the Medina resort complex which can be noisy if you get the wrong room (we were lucky) and rife with bothersome market vendors. The food had a good range but was for the most part pretty poor quality. Supermarket was useless - don't even consider doing any self catering, the kitchenette is not setup for much more than fried eggs.
To have the services of the hotel begining from good clining to the room the should ask them evrey day . The capacity of the resturant is not suitable . Alot of people coming from out side using the suimingpool,
bigger room and poor meal The staff in the reception desk is very bad attitude. Also, you must be careful with changing money. He give you the old style paper money and cannot use.
stayed in a double room, very spacious and clean, overlooking the beautiful pool. Large balcony. The disco was fabulous too. No animation entertainment in the evenings.
The staff at the Marina Palace were extremely hospitable and helpful. They all spoke multiple languages which I loved. The hotel was clean and tranquil. I would gladly stay there again.
The rooms were clean and spacious, staff courteous and efficient and the food much more than I expected, overall a very good experience and I will return Could do with modernising but that is not a negative.
the staff was very nice and helpful, facilities are good, food is good and overall atmosphere is very nice nothing is really bad
Cheap. Not for business trips! No way of obtaining receipt. They are also making problems when paying by master card. If you have a cash, and receipt is not important for you, then everything is OK.
for the all -inclusive rate I paid the hotel was excellent value. The rooms were large, clean and comfortable - not 4 star European standard but a good 3 star holiday hotel. The food was pretty good and plenty of it. Bar service a bit slow. Plenty of area round pool for sunbathing and not too busy. Easy location only minutes from the beach and also from the medina for shopping and nightlife. not much night life in hotel - an animation show each night - pretty dire really!!! for the price paid i would return to the Zodiac....
Zodiak hotel is just amazing! great location in the centre of Yasmine Hammamet but still quiet and comfortable. you have everything there you need and even more: great food and service, close to the shops and nightlife, close to the beach and even wild beach (imagine that -you just need to find Zodiak's private beach and don't stay there -go right from there and you have a privacy!) -everything in 5minutes walking distance. if you compare this place to beach hotels in Hammamet this is a paradise! believe me -you will not regret to stay there and will be suprised by great Tunisian hospitality and culture. and we really know what we say! ;) - Daniel&Ola no coverage for wireless internet in room just in the lobby and the price of 3euro/hour ;)
The staff is so kind and warm. The breakfast is really good. The size of the room is good enough. The housekeeping is poor. They come so early in the morning and if the room is occupied they don't come back again.
spacious rooms. They went ahead and charged my credit card without getting back to me.They charged the whole ammount when the policy on your site says only 20% upon reservation.
The hotel staff were extremely friendly. The distance to the beach was short and the distance to Yasmine or Hammamet was cheap and close by taxi. The hotel food was also good. We were also up-graded to a bigger place at no extra cost (low season). The taxi service to and from the hotel from Tunis airport was organised very efficiently.
The water temperature and pressure where not stable during showers. It didn't matter if it was morning or night. The double room consisted of two twin beds pushed together, and the sheet set was for twin beds, only the comforter was for a large bed.
We were on last flour , AC not working and room was very hot , the corridors to the rooms on top flour were so smelly ... once told the staff about the room A/C, they just said it should be working !! and no action ! The front door claims that the hotel is 5 star, but I give it a 2.5 to 3 start hotel max ! The entrace / loby is nice and appealing , the food was not bad also.
Nice place though very very expensive and they tried to rip me off with a pre booked taxi back to the airport.. see above
Calme and relax
room is very clean. was quiet. restaurant was very good. pool great for winter. minibar was empty and nobody put something into minibar.
Only the swimming pool ... ... All other things
the kidness of the staff the lack of distractions or entertainement in the evenings
the beach is great, the hotel and the rooms are luxurius and reflect the arabic architecture, nice breakfast the hotel staff was not very polite. beware of the prices!!!
Enjoyed my stay there, but again, I'm not very picky when it comes to Hotels. AC was really bad
Very good value for money. All the staff was great. Good food and excelent facilities.