Facility was clean and the staff was friendly. AC system was not functioning well and the public areas and hallways were hot and stuffy. The elevators are exposed and the afternoon sun would heat them up like a sauna. Rooms were also a bit on the small size-- especially when travelling with a family.
The bartender had a very very poor attitude. threw menus and napkins down. seemed very annoyed that we wanted to order food.
clean room friendly and informative staff quiet room which I requested even the iron and ironing board were clean and worked well not much to complain about maybe better water pressure in shower and of course could have been cheaper rate but that is always the case
The room was nice! Would definitely stay again! Would have liked a restaurant on site....or more food options, rather than having to leave the hotel!!
Good Location, quiet, comfortable bed and room, pretty good meal. The room I had was pretty run down - large cigarette burn on rug and ripped shower curtain made it look pretty tacky.
i requested the double queen beds and unfortunately one of the beds were caving and it was very uncomfortable. i was pretty upset with myself first and foremost because i forgot to call the front desk about it. but i feel like the hotel staff should've been aware of this in the first place before checking guests in that room. the room i stayed in was in room 538. anyway, hopefully they'll have that bed replaced!
It was a pleasant stay, everyone was very nice hotel was good nice view of downtown Tacoma reminded me of downtown Portland.
The hotel was very clean, check in and check out were so simple. The beds were comfy and the breakfast was amazing!
The room was very clean, staff was very friendly, and helpful. The breakfast was great, filling and the ladies working it were wonderful. The tub was very slow draining. When running the water to prepare for shower tub was filling so you're standing in dirty water and can't truly rinse your ankles and feet. The toilet was also slow in draining after flushing it. The water would rise almost to