n/a Parking garage excess should be available at for 24 hours. Got Back to the hotel at 2 in the morning left car parked outside the Hotel and picked up a traffic fine. Was not aware parking facilities were available ata certain time only
Efficient servicing and cleaning of room. Very good breakfast. The room was excellent for comfort. There is only one bar which is also a public bar onto the main street. There should be a more private hotel bar where people cannot come in off the street.
The breafast. Poor housekeeping,not enough security since the parking is a bit far from the hotel entrance.
Nice clean rooms, with excellent service for both breakfast & dinner. The bar often ran out of beer
It was well placed for Centrl Durban
Not the best hotel I've ever been in . This experience was more like a roadside motel. Had to ask for things, Bathroom very crammy. Tv didnt work on few stations. Had to ask for condiments e.g. miilk, sugar for tea & coffe in room. We were 3 people, only got 2 milk each time-just enough for 1 person/cup. Had to ask for toilet paper etc...
Breakfast No room or bar service
Everything was well during my stay at your hotel. Your breakfast:- you must add varieties, you saved us with the same breakfast as the first day we came there. Your sausages were not tasteful at all in such a way that we couldn't eat them.
The staff were very helpful and courteous and the room was clean and comfortable. The only point of concern was having to park in the parkade down the one way street. The street beyond the hotel was dirty and one did not feel safe when returning to the hotel late at night. There was also the smell of urine outside one of the night clubs.
Safe, relatively easy access to the places in town that I needed to get to. Reasonably clean. Extremely expensive for what it was. Due to the Lions being in town but the room photos online belie how budget this hotel is. If it hadn't been the only one available I doubt I would have stayed here in the first place.
Hotel rates where excellent given its grading. The location of the hotel was very convenient as it is close to the beach front, yet not exposed to heavy traffic associated with the latter. Parking space not user-friendly for bigger sedan cars
Nothing. The rooms are dated. The services are expensive and the location is absolutely terrible.
Convenience to wedding venue at Exhibition centre
The comfort away from home and tranquility of the environment. The view of both the city and the beach.
Calm and reassuring in a busy city. Good value with online booking (as a retired academic I would not normally afford a Hilton)
Please write at least 15 words
Convenience for what I required. The lack of facilities and service for a hotel of this international category.
Superb service, fit for a 'king'. Location is ideal and central, secure.
There was a problem with the booking. They did not have the correct information and there was a long delay at reception.
Relatively good service at the Hilton, front desk was just amazing, with check in and making sure all is in order. A place to stay with a family for leisure as well as business as I've always been here only for meetings and meals before. The location, reception area, pool, gym facilities and restaurants were good, the service were pleasant and the staff friendly. Rooms needs a bit of attention to detail and carpets. Breakfast was a combination of luxury and variety.
It was value for money and comfortable.
Very friendly staff....nice atmosphere Not really anything
Service.I was paid special attention to.the place is beautiful and clean NO
Dave & Pam were wonderful hosts and the service was frist class, we will be staying there again No complaints, all good
The personal attention and friendlyness of Pam and Dave. They really carred for their guests. (Regrettable I did not read any guest reviews)
Very warm enviroment and good hospitality from the owners
owner was very friendly ocean view very limited you see more trees and people back yard not like as advertised beautiful indian ocean view. i dont rate this g/house as 4 star
perfect place for being in Durban, beautiful guest house and more than this 7 stars for hospitality. all is designed to make you feel at home and owners are lovely, friendly and all the time useful
We like very much staying there.
Good price,value for money,'free' extras like wi-fi etc
You really feel like you are in Africa staying here, they have decorated the place superbly with lots of cultural artefacts. The owners are very warm and welcoming with excellent knowledge of the area and great recommendations of what to see and do. Great value for money! Would definitely stay here again and highly recommend it.
I travel globally on busines usually staying in hotels however on this occasion I decided to try a B&B, I cannot recommend the Africa Regent highly enough, a warm welcome,nothing was too much trouble, a superb B&B close to the city centre in a safe area. Transport to and from the airport was arranged by the owners and ensured my stay was free from hassle. They even offered to wash my clothes when my travel plans changed and I needed to extend my stay. I will certainly be using this establishment in the future. Dave Spence
The location "on the beach" is superb. Breakfast on the verandah overlooking the waves - what a great way to start the day !!! The room was extremely comfortable and the balcony an additional plus. On the negative side the cost of meals was very high (the curry buffet at R190 p.p. did not give as good a value for money as other nearby eateries) See above.
Beautifully redecorated, the public areas are lovely and accomodating. A lot of the old bits have been retained and it has the lovely old world feel. Very pleasant. Not really anything not to like
the position and facilities were fantastic as well as the breakfasts service a little slow at times
The service was great and the people was friendly. Relaxing atmosphere.
Service & Friendliness of Staff plus the location was superb
Proximity to the marina. The suite was quite acceptable. Breakfast good. No room service after 10am - according to reception. The room phones only worked intermittently. Reception was sloppy & unhelpful in organising transport. Reception didnt even know how long I had booked the room and 3 times blocked the door key!
Although its in the city, you don't get to hear to city noise and the views from the hotel are very nice the furtniture in the room is going.
The Royal Grill is magnificent. The staff are extremely friendly. The bar is quaint.
From arrival to departure, we were made to feel that we were guests and not just people to fill rooms. We would stay there again when next we visit Durban.
Breakfast was very good, the location in the center of the city is good, you can walk to the beach (± 1 km). the staff at the reception was not interrested in the customer
friendliness of the staff no
They have a gym with a nice view at the top floor. The back and neck massage was the best I've ever got. The hotel is gallant but old, in a busy street. On their website they advertise a glorious hotel with 5 restaurants and more, just one was open, buffet style, good food but our wine glasses came wet and dirty.
Helpful and freindly Wind noise from badly fitting windows. Could not get breakfast as too full.
Well-spoted Internet was terrible in the 9th floor where I stayed. I found a cockroach under my bedroom.
Friedly staff and good value. Nice for a short breakaway.
Difficult to provide a meaningful evaluation as I was there solely on business and spent very little time actually in the hotel. Within these confines would say that the best aspects were the comfort, architecture and decor, and exceptional staff service. Hot water in the shower took ages to come through.
The srevice was excellent and the staff was very friendly. The parking space for cars.
Comfort of the room and lounge, friendly and helpfull staff and convenient location for local restaurants.
The cleanliness and decor/presentation were second to none. The staff were very friendly and helpful. There wasn't enough information made available for people who don't know the area.
The motto of this hotel is, "We treat you like royalty", and they very much lived up to this. I had a number of requests over and above the usual B + B and these were dealt with courteously and quickly Parking was a bit tight
The welcome, the quality of accommodation and the breakfasts were all superb and the help and advice offered by the management team was all very useful. As I was there for the rugby at the Absa Stadium, the only possible negative was the distance from town, although the location and neighbourhood more than made up for this.
Really enjoyed our stay at the hotel, the staff were all excellent, would do anything for you to make your stay even better. Great location, a little out of Durban city centre but that suited us. The rooms were magnificent, home from home really. All in all a fantastic place to stay on your holidays.
Everything was good at The Sandringham - from the efficiency and frienfliness of the Management throught to the quality of the rooms and facilities. Only small comment is that the room we were allocated was on the small side - but still adequate and luxurious.
Staff were always friendly, helpful, keen to assist and always on hand We were expecting a bath in our bathroom as per photos on internet, and at no point were we told we had to advise we wanted a bath, all photos reflected baths in on-suite bathrooms.
Mr. Graaff enjoyed his stay and will be staying there again. No
Made to feel very welcome and I was looked after well.
it was very clean and the staff was very friendly and helpfull the bathroom and toilet were too close to the bed
Every aspect of the stay was great. Excellent facilities, loaction,staff are extremely friendly and made us feel very welcome. Excellent.
Spacious room with comfortable bed. Staff are very friendly and helpful.
For a beautifully decorated Hotel with comfortable rooms Staff did not know how to direct people to the hotel and the shower pressure was to low and only a trickle of water came out. Advertise a roof top pool but only used for functions - why advertise it if you can't use it.
location, free parking, staff were friendly and tried to sort out all the snags & problems (being a pretty new hotel) internet was apparently not free as advertised on your site, tv remote was too complicated even for me a gadget guru
All was fine I only stayed one night I did not like the fact that there was no safe in the room, and when I requested another gown nobody came.
Everything. Mark and Jack were great, very friendly. Made us feel at home and part of the family. Very helpful, couldn't do enough for us from advising where to go, restaurants to organising cabs. The fact that we had to leave!
The friendliness of Jack and Mark, constantly made sure the stay was pleasant.
Our stay at the Manaar House was just spectacular and exceeded our expectations. This is a charming self-catering bed-and-breakfast. We stayed in the family two-story suite. The suite was spacious and well designed. All of the necessary amenities were available including kitchen facilities along with a washer and dryer. The hosts of the Manaar house (Jack and Mark) were extremely gracious and tended to all of details that made our stay extremely comfortable and enjoyable. Although we had originally booked it for our family of four, we had two additional family members join us during the trip at the last minute. Our hosts were quite accommodating and made the necessary adjustments to assure that we were comfortable. Located in a safe area. Internet facilities available but somewhat expensive.
We've spent a 4-day week-end at Manaar House. The guest house itself is nice, clean and comfortable. We rented the Luxury self-catering appartment, and we had comfortably place for 5 persons, 3 adults and 2 children. 2 negative points : Located right behind the highway, so rather noisy, and not very close to the beach.
The hotel is very comfortable and the hosts are evry helpful to make the stay a relaxing one.
Proprietors very helpful and attentive and the accomodation was of a high standard. Our stay was in one of the self catering units and the facilities were very good. Some noise intrusion from the nearby busy M4 road but thankfully this was confined mainly to daytime.
Location, Large modern spotless room/em-suite. Lovely pool, garden and outdoor sitting areas. Jack and Mark great hosts and exceptionally helpful and friendly.
Very friendly staff, good location, secure car parking. We booked the self-catering unit & all the facilities were available. Would highly recommend as a place to stay.
Reception and the help was excellent. Room and facilities is the room was good. No view. You look into a wall and another building outside.
The room The parking card that needs to be renewed everytime you drive out
The room was very nice and spacious. The service at breakfast was very caotic and unorganised (no supervision). Cleaniness was also lacking unfortunately.
Professionalism of the staff Limited viewing of dstv channel. Me and my family we love amongst other channel number 182 and the like but we were limitedto watch only 12 channels
the room was spacious and beautiful. we have a 6 yr old daughter and we had privacy as she had her own room and tv
Had a good stay. Would recommend it to anyone looking for a central place in Durban.
It is overall very professional The staff members did not inform me that the parking is for free although I paid R100 from my pocket - when looking at the receipt parking was included.
location to resturants No pool or outdoor facilities
The facilities were excellent, modern clean and in this regard we enjoyed the stay. 1. Upon Checking in, (We arrived about 13h50 on our check in day) the check in staff were in a dis-array and we were left feeling like intruders rather than guests. On the second day our room was not serviced by 16h00 in the afternoon. 2. breakfast it also seemed that the staff were not aware of the amount of guests as there were no plates and bowls available. This was a tad frustrating
Room and facilities were excellent, service and assistance from staff exceptional.
the friendly service Room service was very slow
As I said above we enjoyed our stay at the Flinthouse Hotel and found the staff friendly and very helpfull Reginald Pauwels to many mosquitos...and no product to get rid of them
Warm welcome from the staff and their service delivery
Service from staff & overall serene environment - good view of the new Moses Mabhida stadium. Parking constraints and having to wake up to move my vehicle in order let other guests through.
Close to Durban Central and to the beaches - but in a very calm district. Fan and A/C in room, nice garden and pool and a very friendly Hotel staff. I saw complaints on this website ... I had a warm welcome, a clean room, fresh towels, A/C, a nice breakfast - a super stay; I only can recommend this Guest House!
Friendly, happy, efficient staff - eager to be of assistance. Cleanliness was superb, wide selection of breakfast choices, individually prepared for each guest ( Not pre-cooked and kept in a warming oven )
My stay was pleasant, the parking is a bit cramped but acceptable.
It was quite and nice, whixh is what I prefer. The self service and catering were good I was nearly given a romm that I did not book because of overbooking. Thats terrible and need attention
Friendly Staff Parking Arrangements, Breakfast Times.
Not enough parking, Ugly finishing, Linen is Tired, Bathroom old and worn out. Stains on curtains. Bad smell throughout the guesthouse.
Place is beautifull. I asked the owner to please drop me off at Umhlanga restaurant, a few minutes drive away...would not do it, so I wasted money on a taxi. I certainly would have expected somebody with whom I have stayed 3 nites total to be more obliging.
the hostess was very accomodating friendly, and relaxed. she relayed infomation timeously and was always available and made us feel very comfortable.the facilities are in mink condition and we felt welcome to use them at our leisure. beautifullly done rooms! nothing
We loved the outdoor verandah, garden and pool. It was very peaceful and tranquil and the rooms were very comfortable tastefully decorated. The breakfast was very well prepared and tasty. I would definately recommend this guesthouse! We really enjoyed our stay! No.
It was an amazing experience. The rooms are well equiped. The breakfast was great. I would definitely recommend. Value for money. . Little paradise in Umhlanga. You can hear the people if they talk in the next room.
Breakfast was good and quiet, realaxing at the swimming pool