Everything was great Clean rooms, great staff, price was just right, even the food was good ........ unfortunately there was a couple smoking pot at the stairs and the smell went inside our room I don't care if they smoke but I think they shouldn't done were there's young children around....
Our spacious room and hardwood floors. Limited amenities. The parking fees and taxes. 27.00 total with ridiculous fees!
Can't beat the location, an easy walk to Downtown Disney/Grand California. Well appointed, comfortable rooms. Nice staff and facilities.
Room was cute, spacious, grounds are beautiful and location is prime. Shower pressure and temperature were fantastic. Room needs updating. While cute, every panel of the wallpaper is peeling off the walls. There was a makeshift cover for the fuse box that was falling off the walls with exposed screws. Windows opened to exterior building walls. There was only 1 nightstand by the bed, no conditioner, shower cap, or tea by the coffee pot. General condition of the furnishings were old and need to be replaced. They overcharged me for parking, normally $20/car/night, and couldn't figure out what the problem was after they had already charged my card on file. Parking is a nightmare and is small and cramped.
The online company I used for the reservation didn't get it to the hotel in a timely maner, and therefore check-in was delayed
The room was not clean. With hairs in the shower of previous guests and I found a cockroach inside the room
Friendly staff, walking distance to Disneyland Room quality and cleanliness subpar, basic amenities (rollaway bed, pack and play, wifi beyond limited speed on one day) all required an additional charge. The appeal of the price, location, and attractive online photos quickly dissipated once arriving to our actual room. Better off paying a little more for a premium hotel in the area which ends up being around the same, since they won't nickel and dime you the entire stay.
Courteous, professional, friendly staff. Quiet rooms. Weak wi-fi in the back rooms (10208) section.
Location was spot on for Disneyland. I like it even better than the hotels on Harbor for this. Staff was friendly and room and facility were clean. They had a party in the restaurant but we were really pleased it wrapped up before 10 Room was really stale smelling and everything we have smells like that. Bed was really saggy and uncomfortable. broken stuff in the bathroom, Generally needs an update. We were also looking forward to a jacuzzi soak after our run but there wasn't one.
The ambience is very nice , and a great resort style pool area to recover after a day at Disneyland! Asked for extra towels and never received them
My kids of course loved the pool It did say it was across the street from Disneyland but it was behind the park and was way to far of a walk for my grandfather just to get to entrance.
Proximity to work location Filthy room, mold, mildew and rot on most wood in room. Window facing major road in shower, thin walls, broken remote, old loud air conditioner, small black bugs under plastic cover on bed, overall unsanitary conditions and loud neighbors.
The decor and cleanliness, also, it was a great location No
The location is perfect and the staff is amazing. They charge for parking and the parking lot was full.
This hotel has many thing to like about it. The staff was very professional. The room we had, the 2 queen and kitchenette, was large and I would call a top value. The free breakfast was 5 stars. Right across the street from Disneyland. 5 star experience. I didn't particularly like the $18 a night parking fee, but all together not really something to complain about.
It was a short (10-15 min) walk to the Disneyland resort, which was the main purpose of our trip. They also were beginning some kind of flooring work when we were leaving, so it seems like upgrades are on the way. The room was outdated,but definitely seemed clean, which was more important to me.
The staff was friendly and helpful. Great location next to Disneyland. The rooms were just OK but adequate. Cleanliness could be improved. Parking convenience is great. Shuttle service would put this hotel over the top for convenience and value. Our family would consider staying here again.
Walking distance to Disneyland is wonderful.
Clean rooms, friendly staff. Tight parking spaces. Good for small cars but bigger trucks/ suv's will have a really tight fit.
Value for money, close to Disneyland. Aircon too near the beds.
The bedroom the bathroom
The room was very nice and the view was amazing. No complaints, we got a great deal and would stay here again.
Close to theme park with early entrance Very noisy, staff unappreciative of guests, staff non responsive to complaints, room service quality is mediocre.
I stayed at the Paradise Pier Hotel several times. I love how roomy it is and very relaxing! I like the view from the rooms...one side you can watch World of Color with the television playing the sounds for the show! We stay with a family of four, there is a sofa that turns into a bed. The toiletries are very nice!!! If you stay at a Disney property, you can use the special entrance from the Grand Californian. The Surfside Lounge is a bar/ snack shop you can warm up food (there is a microwave!) and pick up utensils (fork, knife, spoon or condiments). I personally like the vending machines on the ground floor..it is in a room by itself! PCH Grill is great during breakfast and looks fun at dinner time too! I whole hearted recommend staying here with everybody!! Upper level soda machines take only credit cards. Wish there was more food eateries.
We loved our stay here. Our family can't wait to return! We loved the pools, the closeness to the park (our room over looked it!) and the on site character breakfast. Also loved the bunk beds for kids There is a Loud speaker in the park that they do announcements on. You could here that muffled early in AM or late at night from our room. Needs a new shower head.