Beautiful hotel; comfortable room; excellent location. Will definitely return.
Great location right in the heart of Downtown Ottawa, really close to a lot of the sites. Staff is informed and professional, and the facilities (especially the pool) are world class. Loved it here.
Magnificent hotel and piece of Canadian history. Tremendous building Although an extremely expensive proposition, rooms/some older pieces within them need to be restored or refreshed. A little old looking.
awesome! clean and friendly. perfect location.
Quality everything - un beatable location having to pay for internet
Pay extra for deluxe corner room. Worth it.
Toured both museums, Went to ByWard market, hiked , watched changing of the guard, shopped, ate well.
Comfortable clean room. Friendly,helpful staff at Registration desk. Good ,prompt room food service. Friendly ,considerate room cleaning services.Clean air. Comfortable room temperature. Excellent food and service in both eating areas. Absolutely nothing. Beyond expectations.
Classic beautiful Hotel. Friendly Staff, especially the health club receptionist, who was great! Too old. Need refurbishing. Stained carpets, cracked ceilings, too many extension cords. Position of coffee maker hard to get to which makes making that morning cup a great hassle. Toilet we had in our bathroom was so close to the wall and door is in the way.
The location and history of this hotel left nothing to be desired. Luxurious hotel with friendly staff They charge you for everything - They wanted me to pay .$50 a minute for the business center! If you come to this hotel and need to do work, bring your own laptop and be prepared to pay for the internet.
Spacious suite, great location, excellent breakfast, family friendly
Beautiful spacious room, thick towels, great breakfast, friendly staff and great location. Parking was under the building and quite convenient.
The rooms are very spacious and I like that breakfast is included in the price of the room. Parking garage is quite tight.
Great location. Large rooms Needs some updating. Parking is located under hotel. Very tight.
Nothing stood out. Non-smoking Hotel, that STUNK like cigarettes. A cup of cigarette butts on the balcony up arrival. Nickel & dime for EVERYTHING. We could write in the dirt in the hotel room. Travel a lot, one of the worst stays ever. $--/night turned into $---!!
As I had read in a review...great comfy beds...seconded by very courteous staff. no
This guest did not leave comments about this hotel.
We loved everything!!! it was right in the center of everything, so walking was perfect. there was nothing we didn't like.
central position the filthy scum that surrounded the swimming and jakuzzi pools
We had an excellent experience at the Westin Ottawa. Our room was on the 21st floor overlooking the Parliament buildings - it couldn't have been better. The room was spacious and well-designed. We would definitely return here.
An excellent welcome, and room explanation etc. Nothing was too much trouble for the staff. Food excellent and good value. Not having beauty treatments available in situ-i.e. facials.
The comfort very good
This was a great hotel and the staff was very accomodating. Booking.com did not effectively communicate our reservation to the hotel but it was still honored by Westin. They even upgraded our room to off-set the mix up. We liked everything. It was across from Parliment. A perfect location.
They oversold the rooms. They did not have a room for me I had to sleep on a cot in a conference room!
Helpful staff, clean room, very comfortable, good location but a little hard to reach due to current construction. Close to Byward market, which we loved for browsing, shopping and eating. Concierge was extremely helpful with directions for getting to and around Montreal, our next stop.
Not only was the lobby staff friendly and engaging, they were extra attentive. The room with the Parliament view was fantastic and no details were overlooked -- linens, towels, cleanliness. Could not have done better for reasonable price or for greater cost.
Excellent bed, excellent location. It is walking distance to everything. Staff are very friendly and provide excellent service!
I had an amazing view on the 2 most historic sites in Ottawa, the parliament and the chateau laurier...that alone was worth the cost It is an average hotel and rather expensive, if I had a room facing the backyard it would have been very disapointing. No free internet which is really bad
Clean, comfortable room. Friendly staff. Wall paper behind bed was ugly! Shower needed a railing or something to hold on to....too easy to slip and fall.
Location, staff knowledge, design, spa/pool area All good
Convenient to downtown attractions and restaurants. trying to find a place to park the car before checking in.
There is No place to park in front of the hotel legally b/c the cabs take the spots. I forgot my razor and had one sent to the room. It was quite possibly to WORST razor ever made! My face was so badly cut it was terrible that a hotel would send this to a customer. This is two days later and I am still bleeding. A cheap disposable Bic razor would have served the purpose instead of this plastic with a dull blade. I should have expected more.