Good breakfast It would appear we paid above the normal rate due to a Rugby International, which we were not there for
Very good service-excellent cuisine-well equipped room. Room rather crowded -not much space to move.
Everything. It is a beautifully refurbished hotel offering facilities of a very high standard. It is conveniently situated in Cardiff city centre with staff who are extremely professional and most helpful.
The location of the hotel is very good and in the city centre, Near the shops and studuim. Hotel was very expensive and room was not an executive room as we paid for. Its a lot of money for a small double room with a view of a brick-wall and air-coniditioning pipework, No Bathand tiolet was rubbish aswell
very comfy beds nice size room. shelving was very dusty above the tea and coffee , dust on window sill and tops of draws . noise pollution from club till past 3am we were at the back of the hotel
Good location at fairly competitive rates. Staff were efficient helpful and pleasant.Comfortable and warm room. the price of bar drinks especially the higher quality ones was excessive.
A modern hotel close to everything. Well maintained and a friendly staff
Excellent location for shopping and very good breakfast On Friday there was a party and it was a bit noisy
Very nice hotel, great location, great service Tv awkward to work!
The hotel was good location for sightseeing to the Cardiff castle, and main street for shopping. The room was very clean and modern, and we were quite comfortable to stay in the room. Nothing
nice location, you can walk to shooping, cinema , resturant, train station , the staff are helpfull. there is one thing new, check in by machine its amazing but i couldnt try it becuse i will pay cash . no internet free !!! and the prices for cards expinsive ( all pritish )
Great shopping facilities nearby. Car Parking - Should have discounted parking with local NCP
The bar did not stay open
Helpful,friendly and welcoming staff. Good breakfast - Veggie sausage was delicious! Dispenser in shower not working + shower a little difficult to use. My booking appeared to have come up with 2 adults only. However, I'm sure I booked for children as well.
No gluten free food available
I only booked this hotel as it stated parking. As anyone who works there or stays there will know its laughable trying to check in in a car when you dont know where to park. Wasted over an hr of our short visit trying to find out where to park as you need to park up to go to the desk to ask. I did send an email when I booked regarding parking and received no answer
Staff were excellent and so were the facilities and accommodation Stone cold plates at breakfast. Not very inviting for bacon and eggs.
The hotel staff are very friendly, especially the night manager - Steve Wade. Easy check in and out system. The overall cleanliness of the hotel is excellent. Hotel is in a good location to go shopping around cardiff.
Hotel was good, staff were good We only chose this hotel because your website advertised free parking which there was not. We ended up spending more than we could have as we would have chosen another hotel with cheaper parking
Staff were +++ friendly and helpful. Location was perfect for easy walking all around town. Clean and comfortable modern decor. Meals were good; breakfast buffet was open for early and late rises; it included quite broad and fresh selection. Easy 15 minute walk to main bus terminal (no need for cab to/from airport). Free newspaper available in morning in lobby. Small bar area near restaurant (generally quiet/civil- - not a sports bar or raucous neighborhood pub). Quick elevator service & quite halls on upper (room-level) floors. No wake-up call service (and our travel clock was broken); supposedly one could set an alarm via the TV, but neither we nor 2 staff members could figure out how to do this).
Staff were excellent, couldn't do enough to make our stay enjoyable. Room was comfortable and clean, and was above what I thought we might get. None