Location. Staff was understanding. The security guard suggested I request another room when I told him it was dirty. The room was dirty. There was hair on the sink area and countertop and feces in the toilet. Since I arrived at approx. 2:00 AM, I just wiped it down with Clorox wipes. I told the security guard that the room was dirty and he suggested I request another room. The second room was also dirty so I opted to stay in the first room that I had already wiped down with Clorox wipes.The bathtubs in both rooms were flaking off in the inside, deteriorating and needed to be replaced. The hotel has gone downhill since my first stay in 2006.
Great location to market square had lots of fun! 15 min walk to Riverwalk. Beds are so comfortable but sucks that I didn't book an extra room we were over crowded. Restrooms too small. Breakfast ends at 9:30am why not at least 11am.
Comfy bed, complimentary breakfast and no disturbance from staff as per the do not disturb tag left on door.
It was in the right spot Beds were to small
Only a few blocks away from the Alamo, Riverwalk and restaurants. The room has a fridge, wifi and parking was only $10/day. Other downtown hotels did not include these items and parking was much higher. Hotel was staff and very friendly and gave great suggestions. We stayed at a 5 star hotel in Austin and it was very noisy and only had 15 tv stations but this hotel had 50! Highly recommend if you are on a budget and don't mind walking a couple extra blocks to getting to the main tourist attractions! Hiring a couple of more front desk staff during the summer season would help and boosting the wifi signal as it went out a few times.
Clean, spacious rooms. No bathroom counter space. Coffee maker out of reach. Noisy A/C. Sausage and eggs at breakfast not good. Limited convenient parking spaces.