Accommodating staff, comfortable bed and great location. A short walk to the ferry terminal and Montgomery BART station. Windows are thin - the clang of the trolley bell was clearly audible despite the fact the our window faced Montgomery, not California Street (where the trolley runs).
Location and relaxing after event evening just downstairs from room. Resteraunt not open late enough.
Charged me for parking but I did not have a car. Also charged me for internet after they said it would be complimentary
We were in town for the marathon and it was a fantastic base for our adventures. They allowed us to check in early when we arrived in town. They let us check out late so we could shower after the race! The staff were kind, friendly, and very accommodating. It was within walking distance of everything we needed and easy access to public transit. Don't forget to sign up for the loyalty program!
Very nice hotel, probably standard for this class, the Omni was well situated for easy access to Chinatown, the financial district and not too far from shopping and the waterfront. Staff were often helpful and politely friendly. I appreciated the advice from the doorman and concierge. I don't much care for being charged for in room wif and a better front desk experience would improve my rating.
Location and Gym
Hotel was clean and staff was super friendly. They all were super helpful and went above and beyond to make our stay comfortable. The rooms were very quiet and the restaurant in the hotel was very delicious!
staff was very accommodating and helpful. It was a wonderful experience. nothing.
All staff were helpful & friendly. For leisure travel not the best location
I honestly don't have nothing really good to say I booked a double room with 2 beds I get I queen bed couldn't even get a roll away we slept so uncomfortable it was the worst experience I had in a hotel I told the staff and they told me a manager would call me the next morning Bt never did worst hotel experience ever
Thanks to everyone but Patricia and Usha were so amazing and pleasant N/A
Great Location and professional staff. Small rooms, no small cooler for beverages in room. Small bed the size of a double. No room for toiletries in bathroom. I requested a quiet room and was given one right next to the elevator, go figure.
The location was convenient, the bed was comfortable, and the staff was very pleasant and helpful. For such an expensive stay, there were few amenities. Traveling with an infant, it was very inconvenient not to have a fridge or microwave in the room. We ended up ordering a bottle warmer from Amazon Now because there was no other way to warm his bottle. Also, the internet connectivity was poor. The parking fee was very high. .
The view was amazing and it was centrally located. The wifi was not free and I was bumped from a room with double beds to a room with a single bed. I would have been okay with the change if I had been notified beforehand or been compensated somehow.
The view is the only thing we enjoyed. Horrible customer service. My fiancé and I were treated very poorly and when I talked to the manager Jeff, he was very apathetic. We asked for 2 bowls from Jeff later on and they never came. I had to go down to the front desk to grab the bowls myself. We also needed assistance with the television and no one ever came to help. If you are looking for a place where you are ignored and treated poorly for $200 plus a night then is your place. I am astounded that a place like the Hilton could hire such an awful manager as Jeff.
La ubicación del hotel El personal de la recepción no es amable ni amigable con los huéspedes.
Clean room and comfortable bed. Limited fitness center
Good view. Bed a bit soft.
Staff was nice helped out with everything I needed. Breakfast was good. Rooms clean and comfortable. If you are indecisive about hotels go with this one....won't be disappointed Being that it was super bowl weekend price was out of control
Beds were comfy, gym small, food in restaurant was tasty. Outdated showers, expensive food and room service, small gym.
Location Seemed like it was more fore business stays.
Great views and convenient location!
Because we booked through the AMEX Fine Hotels program, we were upgraded to room with a truly fantastic view of North Beach, the bay, and the Bay Bridge; we were comp'ed breakfasts; and we got 5 nights for the price of 4. The hotel is in the financial district, which is very quiet on weekends.
No Problems. Exellent Hotel. Very reasonable prices. Good location for sighseening of San Flancisco. Please write to add the advise of the public way from SFO. BART, Door to Door Bus, Taxi.
San Franciscoの多くのホテルがInternet有料であるのに対して、速度に不満はあるものの、フリーというのが良かったです。 入り口が分かり辛く、初めての土地で見つけるのが大変でした。また、隣の部屋の扉が近いので、隣の部屋に出入りする人の音が良く聞こえました。