The staff was the best I have ever dealt with at any hotel ever!!! The room was showing its age and felt dirty and needed a thourough cleaning. Great location except the club nextdoor had a band playing until 2am. Close to the city attractions and Fisherman's Wharf. The bar next door was too loud for relaxing at night.
The staff were great, it felt very homely and comfortable. We felt very welcome and enjoyed it immensely. Nothing
We love the atmosphere and location of the hotel boheme. The room was very romantic and stylish.
Small size, very European in nature. It reminded us of a place we stayed in Florence. Our room overlooked Columbus street, and we sat at a small table in the bay window taking it all in while observing the sights and sounds of N. Beach and sipping our complimentary sherry.
The location of the hotel and the friendliness and helpfulness of the staff. The cleanliness was very good. Carrying my luggage up the stairs
Great staff. Accommodations were cozy, unpretentious, and authentic.
I loved the decorations in the room. It was adorable. Everything was great.
We had a lovely view of the bridge (Bay?) late at night and in the early morning we could see twinkly lights underneath it. Pretty. Also close to a good restaurant and the Club Fugazi.
We liked the free parking on the premises and the central location as well as the price compared to what other hotels charge. The rooms up front next to the road are very noisy especially if you are a light sleeper. Some of the clientele and their behavior detracted from the positive aspects. Walls are very thin and you hear everything.
VIEW FROM ROOM 503 WAS GREAT PRICE KINDA HIGH ROOM WAS OLD N RUN DOWN
location location location, ample room for parking the car safely and friendly staff
Location is great - free parking is wonderful, hotel is nice & comfortable
Good location to most of San Francisco's attactions. Continental Breakfast was very disappointing-packaged roll w/in-room coffee maker. What a joke!
Awesome location. Room was clean, staff was very friendly. Free parking is a major benefit. We had no issues with excessive noise. Balcony was shared with the room next door, but that was never an issue. Slept great. I will stay here again, no question about it. Wifi connection wasn't the best, but it was free so not a major drawback.
Location definetly. It's in Chinatown!!!! Chinese owners, it's in Chinatown....its China man!!!!! By the way...no breakfast although both booking.com and the hotel claims to have breakfast....
The room and bathroom were very clean. The price was comparatively attractive. The windows faced a cement wall; felt like I was underground. ** For bare bones travel to downtown SF, the place was okay. The room was drab. The staff turned off the AC daily so the room was hot each day. Walls were thin; could hear neighboring discussions. The bed was unconventionally firm. Lighting was awkward; one ceiling fixture as primary.
Staff was very friendly.Room was tiny, but given the city it was to be expected. Area of town looks seedy, but never had a problem.
Very clean and modern. Staff friendly and helpful. The location is excellent and within walking distance to many of San Francisco tourist sights. The value was great - especially for a city hotel. The rooms are a little on the small side, but doe the value I would stay here
It was in exactly the location i was looking for
Beds are not made for long people
Hotel is in Chinatown, only blocks away from North Beach and a nice (downhill!) walk to Fisherman's Wharf, but the cable car line was close by and provided our return to the hotel. Hotel staff was very friendly and accommodating. Breakfast was continental style (toast, boiled eggs, cereal, coffee). Hotel and room were VERY clean and room was not as small as I thought it would be.
The TV could not be heard well over the street noise- volume was locked at low level.
Right between Chinatown and North Beach. Clean, nicely decorated, friendly staff
The location. Walking distance to quite a bit. I did not like that they did not help move bags and that the internet was an additional charge. Printing was an additional fee on tp of the internet fee if someone needed.Also the room faced a brick wall and the rooms were not soundproof.
very clean and central, good hotel for SFO, would recommend it
The location is by far the best part of this hotel. Will be staying there again every time I travel to San Fran to have a good time. Not a very large room or special hotel for anything other than location.
We enjoyed our stay at SW Hotel.The staff was most helpful, especially, Jennifer, at the front desk. The Hotel is very handy to all the shops and eateries(internationally) and within walking distance to churches & public transport.During our stay, we walked everywhere....and it was safe and pleasant. n/a
Staff was very accommodating. Parking was a challenge.
Location in North Beach section of town which was close to transportation and great restaurants; 'Happy Hour' with wine, cheese and crackers; friendly and helpful staff; price was right Room and bathroom was a little small
CAFE TRIESTEとCITY LIGHTS BOOK STORE がとても近く、毎日のように通えました。また、部屋がとても広く天井が高いのがいいです。トイレやシャワーは共同ですが いつも清潔でした。スタッフもみなさん、とても親切で感じのいい人たちです。室内の温度等はちょうど良かったです。 立地がわりと賑やかな通り沿いなので 夜中（深夜２時くらい）までかなりうるさいです。騒がしいと眠れない方は難しいと思います。部屋には テレビと小さな洗面所とベットのみ というシンプルさなので、自炊等は難しいです。一週間滞在しましたが、一度も掃除はありませんでした。