excellent service nothing
spacious rooms, room service and quite atmosphere at the lobby staff should be more attentive
good room concept, smoking and non-smoking rooms available, spacious bar too expensive for its quality. not really efficient front desk (did not bring up items to the room as requested, but left them without notice at the front desk). when room was cleaned, full ashtray was not emptied (!). ridiculous charge for 5 min stirring (not cleaning) of 1 jacket and 1 pair of trousers: CHF 76.-
The design. I was not provided a non-smoking room as requested so I dislike the smell of cigars and cigarettes in my room during my entire stay.
The atmosphere of the hotel is great, as all the other Hyatt hotels. Actually I chose Hyatt because I have never been disappointed by this chain.
Room rate at CHF660 outrageous. Hotel not worth it. Restaurant closed on my Sunday night stay; having to walk down the road to find place for dinner not acceptable at that room rate.
Elegant and with all modern facilities Toilets dont have locks
In general every thing good and staff are very helpfull. No.
Mousukoshi kimekomakani shinaito hyoubannha donndonn waruku narimasuyo switzerland-no hitomo mukashiha chgatta imaha hidoito iimashita Bihinga nakattari( desk lamp) nonno taioumo osokattadesu mata soap-ga nakattari cup-wo kaete kurenakattari towel-ga dandan sukunatte ittarito iwanakereba sheets ya pillowcases wo 5daymo kaete kurenattarito saiakudeshita kokoha ykunaito otomodachino iimashita kono shukuhakudainara motto yoi tokoromo aruto omoimashita konkaino senntakuha machigaideshita
limmat 川に面した部屋からの眺めが大変良かった 13:00pmからチェックインと記されており、13:30頃到着したが部屋の掃除がまだで、45分以上またされた。ロビーラウンジで待たす間に、free ドリンクぐらいのサービスもなく残念。ビジネス客がほとんど。何人かコンセルジェに愛想の悪い、態度が悪い印象の方がいた。1泊6万で朝食込みだけのホテルのサービスとしては、低レベルと思います。シャトーホテルやロマンチックホテルチェーンにくらべればお値打ち感、まったくなし。朝食するダイニングの入り口での対応が悪かった。はいってきたのにきがつかない。このホテルの歴史、サービスから失格と思いました。
No a/c on the room,very hot at night
According to Booking.com I shoulc get 10% discount on food and free minibar. This did not happend.
Cheap, clean, friendly staff, with a gym.. nice and simple. I was only frustrated with the 40Fr/hr charge for late checkout.. there is NO GRACE PERIOD. Be aware of this. The rooms are also very small.
The large, glass-walled shower was just right for a naughty romantic weekend with my wife. Glad the toilet had solid walls though! Location was about ideal for the old city. Beds were great (we'll be getting twin singles pushed close for our next bed purchase). The room faced a club and the street, which was noisy at night. While the windows were sound-proof, the room heated up quicky and the air conditioning was loud and largely ineffective, although like a waterfall we could habituate and sleep with it - it masked my snoring! We ended up leaving the toilet windows open but closing the main room's, and leaving the AC off. They say they'll be improving the AC.
It is in walking dictance from the centre of the town. The breakfast is poor and the room service elementary.
Comfortable beds,nice breakfast Dining room was very small.very small lift,staircase smelt of smoke
Very nice staff, stylisch rooms There is a bar next to the hotel, so you can hear the people talking loudly when you leave the window open at night.
Hotel location good Air conditioning working - room was like a sauna, opened the windows to reduce heat and put up with traffic noice.
Unfortunalely, the bathroom door and handle were quite dirty. But everything else was great.
No Airconition it is very hot, the floor made of wood and make noise when moving around, very noisey becuse of street intersection at the corner of hotlel (no aircondtioner) and small lift
I enjoyed the green apples in the room, allthough they were not ripe enough to be eaten, nice breakfast. Pretentious design and unexperiienced staff. The staff was very reluctant to help with basic things and seemed very inexperienced. Two examples; I cut myself during breakfast but they seemed very confused and puzzled when I asked for a bandaid allthough the blood was dripping. What I got in the end wasn't adequate to stop the bleading. When I left, they refused to give me a receipt because I had used booking.com to book/pay for the room. I asked 4 times, really insisting that it seemed wrong and that I really needed a receipt, but they would not give me one. In the end, the girl came running out on the street waving a white enveloped when I had left and where stoving my bags into a taxi. (Getting the taxi was also not obvious
compared to others still reaonable expensive
The cleanliness and the staff. The location is not far to the lake as well as to the center, but it is not in the center. Internet was free in the reception area. I booked 2 rooms, one of the was with no toilet door. the other thing is they did not allow me park my car in the carage. They have a rule to keep the key with them only for parking.
small room and small toilet
Loved the hotel's modern, comfortable room and its convenient location. A 5 min walk into Zurich's city center. Price ($250) was steep for one night's stay.
It was a bad experince The bed, the bathroom, the room, the air condition and the value of money
Nothing special, standard hotel, small rooms for a 4*
The courtesy of the staff.
location deficient aircondition, several TV channels offered on the menu were not available, no telephonedirectory in room, defective teapot, no continental breakfirst as an option.