it had a very good location. The location of our room was really bad. Room number 314
The staff where very helpfull and understanding when i had to cut my stay earlier for personal reasons.
The room and the minimalist decoration of the hotel. Breakfast was excellent. Real 5 star. Nothing
Location. One of the rooms we reservated was too small.
i liked visiting shops and because i was nearby squears
Good location, Clean rooms, Solid breakfast The Wi-Fi Internet is free of charge in the lobby, but in the room 10 meters away it is not available. I had to pay 3rd party Internet prepaid card (5 EUR for 90 minutes) so I could use my laptop online from my room. For a hotel of this profile it is unnecessary inconvenience.
The staff at the reception
My room was excellent
The location is great. Everything within walking distance (shops, restaurants, caffes). Great breakfast. Very clean room, especially the bathroom. Roomy too. Staff very attentive.
good location ,very clean, good prices, good service, very good breakfast
the location there is no parking, the nearest is too expensive
The location to be! Their nearby restaurannt recommendation was right on: Louloudadalia (sp?)!
Good breakfast, although the dining room seemed understaffed. Rather strange to have to ask for coffee.
central location soem rooms have no chairs . suggest also at least one chair in lobby
Very nice staff, very kind and helpful.Wonderful position just in the city center and closed to the Helexpo.Good and rich breakfast. Room furniture should be renewed.
Hotel is located in vibrant part of town close to Port area. Room is spacious with modern bath/shower. Windows filter out most street noise. Staff very friendly and helpful. The buffet breakfast was excellent and probably the best anywhere.
The location of this hotel is excellent. You can walk outside and head in any direction easily. You are close to the main squares, buses, etc. The rooms were very clean and comfortable size. I would have liked some more information about what to see in town, tourist options, etc. The front desk staff didn't really have much information for tourists.
Position of hotel, breakfast arrangements,size and quietness of room
big room, good price, fabulously central
The staff was very helpful and courteous. The location is excellent. The rooms are tastefully decorated and pleasant.
great staff, always ready to assist friendly but very professional- ex. breakfast waitress...., breakfast had great selection and fresh ingredients... great design and style...we loved the separate rain shower in our room not really
One word , perfect . Everything was great , the location , rooms , breakfast and especially the hotel staff . We had a wonderful time , thanks to everybody .
I like everything at the Excelsior Hotel. I wish l could come back again. No.
I liked everything.
I love the historical setting and the excellent comfort and staff. It served our purpose of rest and recovery for one night (very quiet, despite its central location on a busy, narrow intersection).
It was quiet, clean and friendly Internet was not connected properly, but it may be was my fault in setting the parameters
Everything. Breakfast variety (but this is very small moan).
Centrally located, pleasant and helpful staff, attractive facility We could not control the temperature for the air conditioning; information in the room said it was set for 20-22 degrees, but it was much warmer than that.
Great location, great clean room for the price. Overall, it is a nice place and I will stay there again if I am in the area. No wifi, not to many channels on the tv, but you dont go to greece to watch tv so no big deal. The man at the front desk was not the friendliest, but i left a jacket in the room and he got it to me before I drove off.
Excellent value for money, clean, friendly staff. Nice location close to city attractions. Room was very tiny
the staff is very, very friendly and helpful. restaurant prices are reasonable. rooms are tiny and bathrooms also. towels are overused and of poor quality. the area the hotel is located is of bad reputation. i do not recommend it for evening walks especially for singles.
Modern convienient hotel, staff were very pleasant and helpful. Parking was next to impossible. The rooms whilst well furnished were very small
it was near of the center of the town so it was easy to go to our room any time.we could easily go for shopping or to the mesaums.it was very clean. it was small but enough for a couple. the breakfast it was just ok.i would prefer to have the choice not to pay for the breakfast,because i think that it the price of the room it was expencive. the elevator was small only for 3 persons without their luggages. finally the bathroom's door was from glass.
Nice furniture and decoration The room was very small
staff is helpful. Room is too small.
Nice and very helpful staff, supported us a lot in the burocracy of a lost bag by Alitalia airlines!
Loved the location and access to the city. Internet Room 106 - very bad connection. I had to work in the lobby
central and convinient lacation
The location is excellent for shopping and night live Poor breakfast
Close to everything Tasteful decor helpful staff good breakfast use of pool was expensive (EUR 10/person/day)
Centrally located, nice and compfortable.
Location Unclen, old, very basic breakfast
The hotel is nice, great location near the shopping street, nice old building. I would recommend it if you're going to stay in Thessaloniki for one night. The room was too small and needs renovation. Also the bathroom. The airconditioning was stopped (worked only in heat- mode ) and it was 25 degrees that time. And if you open the window, you cannot sleep because the windows of the rooms are faced to the Egnatia boulevard and there is such a big noise all night long. Beds not comfortable, bed sheet with an old coverlet on it doesn't fit a 4 star hotel at all. Poor breakfast
I mostly liked the cleaniness of the rooms and the hotel design
nice hotel, centrally located poor breakfast
While the description on kayak suggested rooms were with balconies we were put in a room with no balcony and a view out of our window of the air conditioning ducts. The wallpaper was peeling in the room and the faucet and shower heads in bathroom were a rusted brown. Carpet in hallways was filthy black and ripped. This might be a 4 star hotel in Greece but would struggle to be a 3 star in the states. The drains in bathroom would not let water down and were always clogged. DO NOT STAY HERE
The hotel says "the Internet is available." But I cannot connect to the Internet from the assigned room.
It was simple and convenient. The photos of the breakfast buffet did not accurately represent it, it is nothing special but acceptable.
Good location, quit and clean. I just spent one nigh prior and one night after my trip to the Mount Athos. Good value.
rather central location and decent price breakfast was very minimal