Good location, room was ok, breakfast ok. Good price quality ratio
The Hotel location. The room was not properly clean and was not cleaned up after the first night. There was also smell of smoke. The breakfast room was uncomfortable and not properly clean. The breakfast quality is poor. No lounge reserved for the hotel since the building is fully shared with conference rooms and a cinema.
nice position, best for price/comfort smell of pop corn at night
It is very close to Trondheim centre.
Central location. I did not appreciate having a room with a window view of a roof.
welcoming and helpful reception, Very nice
it is very closed to the station poor lift, and the room a bit too small
food was good. very central location.easy access to trains and ferries.bed very comfortable.general atmosphere quite easy going proximity to night clubs made it very noisy at night. booking system failed causing great stress due to the staff not understanding how to access the money which had been reserved from my credit card account. I did not think the receptionist was very helpful
the customer service and breakfast was especially accomodating to a persons needs the size of the room, no washing & ironing facilities in room and hotel was underconstruction
food, ( breakfast was good/excellent, and and it was nice to have the option of a free kveldsmat First one, the next day two and later three of four lights in the bathroom stopped functioning....and did not get repaired .
The brakfast was very good. The room was very nice and up to date, but a little bit small. At night some noise from the surroundings (pubs).
The design, the breakfast and the staff The room was very small
A warm welcome. Excellent breakfast. Very comfortable beds. Central location.
I appreciated hospitabiity of the staff as they were always ready to help and assist. Everything was ok :)
The hotel is well situated close to the city centre, the train and bus stations and the Norwegian Coastal Express. It is a modern design and overlooks the canal and old docks area. The evening 'summer buffet' was good value for money.
Good price and an excellent location.
Large room, large public areas, good service from bar man. Terrible, white light in bedroom and bathroom - try using some normal lightbulbs or yellow lamp shades. Reading lights did not work. I missed tea/coffee facilities in the room.
Very nice breakfast. Nice swimming pool.
The jazzuzi did not work and it seems like it has been like that for weeks.
Front desk staff were very obliging and helpful. Location of hotel on the marina was excellent.
Polite and helpfull staff. Location in center. You could easily hear the neighbours in the closest rooms
Town Position Room was stiffleing. Open the window and it opens to a outdoor area with other windows not belonging to the hotel so 1, no security 2, lots of noise from other apartments, closed thew window and too hot. Skylight has no curtain, no good in Norway int summer!!
nice room, really nice breakfast, position respect to the center
it is not far from city center 1.Not clean enough, 2. Breakfast was poor, many things missing, as spoon and cups for eggs, not enough bread, and many other things not availlable, due to many people at the hotel.
staff were helpful room had fantastic views over city 2nd day we left our room about 1130 am but it was not cleaned that day obviosuly they considered it too late to do so at 1130. Disappointed as was good otherwise
Very nice and xomfortable, excellent location in the historical part of the city, friendly and helpful staff. Nice food. The room was rather small but quite cosy.
Its easy access for the airport bus and the city centre. It was extremely noisy until 4am outside in the street on our last night which we had not expected - we would have asked for a quieter room if we had known.
The hotel location was very good - close to the train station and shops. Room was very comfortable
Staff very friendly and helpful. Made the best out of the situation when we arrived to an overbooked hotel (though overbooking is a poor excuse). No room service available. When we came to check in to our confirmed reservation hotel room, we were told the hotel was overbooked and we got a room not suitable for renting out. We also had people walking in to our room from the adjacent room in the early morning (approx. 06:00). Hence, the "Poor" evaluation of the "Check-in process".
Fairly spacious rooms for Scandinavia, good shower, free Internet (in lobby area), good breakfast.
The price was reasonable, it was very centrally located. No, for the price it was very goodl
fast free wifi internet, cleanlines, good location - whole center on walking distance, free cup of coffee at check-in, check-out until 12:00 no parking available, no brekfast - only possibility to buy some sandwiches
Excellent location, extremely helpful and friendly staff. Good facilities - kitchen/fridge etc, which meant we could cook rather than eating out all the time, plus washing/drying facilities. Noise (not really the hotel's fault!) - city centre was very noisy at night throughout the week with people coming to and from pubs/clubs late at night, noise from lift. Friday and Saturday were worse, with guests in the neighbouring room having a pre-pub and post-pub party. Staff however were very helpful - warned guests about the noise and let us use another room. Towels are not changed daily (but they did give us extra towels when we asked and there is access to washing and drying). No toaster :(. Blinds on windows would be useful to keep out streetlights at night.
Very nice and friendly hotel,very polite and hospitality stuff.Also,the building is like classic castle!!!So,easy place in the center Trondheim.
location excellent. staff very helpful. comfy and clean rooms no
The staff was very nice: polite and helpful with requests. Another plus was the excellent location. Breakfast not included. Bathroom not very clean.
the kitchen facilities
has front desk staff available only from 9 am to 6 pm
the room is clean and the kitch room is excellent nothing
Simple, effective and quiet