New York Penn Station に近く、Newark Liberty Internationalからのアクセスが良い／無料WiFi利用可 ホテル周辺やロビーがいつも混雑していて落ち着かない／NYだからしょうがないが、料金が割高／フレンドリーな雰囲気とはいえない
早朝Penn Stationから出発する電車を利用するため選びました。地下鉄駅は目の前、ブロードウェーにも歩いて行ける距離で、ロケーションは最高です。部屋は最近改装したようで清潔、テレビも新しく、ベッドや枕も快適でした。窓からエンパイヤステートビルが良く見え、夜のライトアップは美しかったです。フロントの男性も感じよく、コンシエルジェの女性には、開演時間間際のミュージカルチケットの手配をお願いし、非常に親切かつ的確なアドバイス＆処理をしてくださいました。 特にありませんが、強いて言えば部屋がさほど広くなく、バスルームにもうちょっとゆとりがあると良かったです。持参した化粧ポーチなどはトイレの蓋を閉めてその上においていました。まぁ、部屋の面積は予約時にわかっていたことですし、このロケーションを考えればいたし方ないかなぁと思える範囲内です。
ロケーション！Penn駅に大きな荷物をゴロゴロころがして行ける距離です。 また、セキュリティースタッフの方々がとても親切でした。女性3人でしたがJFK空港でうっかり白タクに乗ってしまい破格の高額請求されそうになった時、助けを呼んだらすぐにホテルのセキュリティの方が二人も駆けつけ助けてくださいました。本当に助かりました。 たまたま空いていたのか角部屋で窓からの夜景は最高でした！ベッドもふかふかで清潔で快適でした。 フロントのパソコンがとても低速度だったようで、チェックイン時に列ができていました。
good place the bathroom was dirty.
とにかく場所がいい。PEN STATIONの前。ニューアークからの移動がラクチンだった。地下鉄も複数路線使えて、利便性はばっちり。 部屋が暗い。バスルームのドアはシャワーの跳ね返りのせいか？腐って朽ちていた。ニューヨークのホテル代全体が高いのはわかるが、この値段でこれか…という感じ。
まずロケーションが最高。NYのCentral Westに位置するPenn Stationから徒歩約5分。部屋もスタンダードルームでキングサイズベッドで快適、バスルームも綺麗。ネットも早いし一人のステイには十分過ぎるくらいで満足。Cityの観光を楽しみたい人には是非ともお勧めしたい。 朝食はあまり期待しない方が良いです。
JFKからエアトレインとロングアイランド鉄道で到着できるPenn Stationから徒歩約５、６分、またTimes Squareまで徒歩１５分強と交通アクセスが大変良い。しかしホテルはメイン通り（7th Ave.）から２００m程度（W.29th St.）入ったところにあります。この29thは夜は人通り少なく、真冬にも関わらず時々所在なげな黒人が立ってますので、女性の夜の一人歩きはいかがなものかちょっと心配です。しかし私は夜の１１時頃何度も通りましたが、何も問題なかったことを付け加えておきます。 各室室温調整可能ということでこのホテルを選択し４泊。しかしこれは大きな誤り。エアコンが大変やかましく寝られない。オン（離陸時の航空機内）／オフ（普通の部屋）が１０分〜２０分毎に切り替わるのでうつらうつらし始めてもすぐ起こされる。フロントに苦情を伝え、修理担当者を２回呼んだが『All rooms are same. No problem.』と直す気なし。３日目に部屋の交換してもらい多少良くなりました。しかし４日目、今度はエアコンが時々工事現場のエアコンプレッサのような音を発生。さらに交換してもらった部屋の洗面台の蛇口をひねると時々スイスのアルプスホルンのような音が発生。水を止めてもこの音が１分位続く。年に３〜５回は欧米へ出かけるがこんなホテルは初めて。エアコンの件は、以前ご宿泊の方が指摘されていたが全くその通りで、エアコンを止めると寒くて寝られない。あまりにすごいので記念にビデオテープに録画録音しました。またドアのオートロックが故障し修理完了するまで部屋で待機しなければならない事態も発生。メトロポリタン美術館とデパートの休憩コーナーのソファーが私の昼寝場所となりました。エアコンの必要な夏冬の宿泊はお勧めできません。しかし貴重な経験をされたい方は、６０５、３１８号室を是非お試しください。他の部屋がどうかまでは私にはわかりません。しかし改善の気のない修理担当者では部屋設備の状況は、推して知るべし。ついでに３１８号室はトイレの排水も悪いのでご注意を！
after renovation, but with some scratches already; friendly staff really cares; fitness room; complimentary tea and coffee every morning; safe and nice; great view from deluxe room expensive, but very standard, breakfast; windows need to be cleaned; at this price I would expect the room to be larger; I would prefer more light in the room
Love Kimpton, the hotels and service are always top notch. Looking forward to staying here again. Having to leave the hotel was a bummer
Very kind and attentive staff. Nice and clean room. Excellent location for us. Quite expensive. None.
Friendly staff and comfort of the bed! Tax additions to bill
Horrible place, breakfast awful with little nutritious value. It would have better to eat at McDonald's ! This is overpriced even for Manhattan. If parking is available, it will cost you an average of $50 per night. I don't think the bedding had been changed for me after the prior customers had checked-out.
For the value the hotel was great. The location of the hotel is very convenient to many locations and subway lines. The breakfast in the morning exceeded expectations and was substantial. Hotel is very clean and feels updated. The bathroom felt a bit small but for a hotel in NYC that is expected. Do not try to drive and park in this area, parking is atrocious and very expensive.
breakfast was nice Yes, there was! I had major issues with the WIFI Internet Access. It didn't work on my IPad and my Windows lap-top at all. The "necessary page" in the Browser didn't turn up. The "free WIFI" was one of the reason why I did choose the Hampton. The staff said they cannot give me any discount, because I booked the hotel via bookings. I shall try to claim it thru you? Anything you can do? Speak to Lisa + John at reception. They confirm that I had complained a few times.
We arrived mid morning and after a 10 minute wait were shown to our room. Service was consistently prompt and staff courteous. I would definitely stay again.
Waiting for the lift at breakfast time! we walked down 16 floors - it was quicker!
Close to Penn Station Close to excellent shopping Expansive free full breakfast buffet No room views Slow elevators
Good location Breakfasts were not so good
Our check in/out and all interactions with staff were very positive. Breakfast was good, a hot waffle, pastry, egg, or potatoes, plus juice, cereal and hot drinks. The two doubles in one tiny room were adequate. No tub only shower and the TV/cable was the bare minimum. Complimentary internet was adequate. Overall I recommend and would stay again.
The hotel was clean and tidy. it was centrally located and withing 2 minutes walking distance to Penn Station and madison Square Garden. we arrived at Penn from Newark so ideal for us. the hotel located on W 31st street was ideal as a center to get to all the major sights in NY. Breakfast being included was excellent to set us up for the day. There were a couple of cafe/restaurants nearby. would stay again if we get back to NY.
The breakfast was great! The price was good. Room was clean. THe walls were very thin and you could hear the partiers that came in at 4am. When the front desk was notified of the disturbance they responded quickly and the room quieted down for about half an hour, but then got really loud. I did not sleep well at all that night!
Staff was excellent
Staff courtesy room size vs cost
I didn't like the service. I didn't get the room I reserved. This hotel is horrible and I wouldn't recommend it to anyone.
Close to everything walking, they staff was great very informative about the area, and very helpful with everything I needed. Would definitely stay there on my next trip to NYC!!
Located on a quiet side street but still within walking distance to many attractions. Plenty of subway stops within a block or two that will take you to any destination you want. Staff was super friendly and inviting. Bed was comfortable and bathroom was clean. Close to Megabus drop-off location. Room was bigger than I thought it would be given the location. There was an iron and hairdryer in the room, but no mini fridge (which wasn't necessary for our short stay). There are some things out of the control of the hotel; construction around the area and trash left in the street for city pickup didn't make walking for the most pleasant walking experience. There were coffee stains on the nightstand lampshade and the carpet could use a good cleaning or replacement. Not sure what the parking situation is as we took the bus.
Great location! We were a short walk to a metro station, Highline and empire state building. Great food options nearby. Room was clean, although small. Kids had a great time. And they loved getting a cookie everyday! We also had a view of the one world trade center. There wasn't a fridge, which would have been helpful, but the room was small, so I can see how they couldn't fit it in.
Location was convenient. The hotel was very VERY dirty. The bathroom was left extremely dirty and moldy and the employees were unprofessional
I enjoyed my stay there, I liked receiving a cookie upon arrival. It was supposed to be a king size room, but was just a queen size bed.
Bed was comfy Location was great Room service was good and quick Too much noise on my floor/too many kids Bathroom smelled like a wet rag Elevators took a long time
The staff was very friendly. I arrived several hours before check in and was allowed to drop my bags off. Room was clean and the bed was comfortable. Lobby was unusually small. Hotel only had two elevator shafts for 25+ floors and at one point both of them were broken.
Staff was excellent. Bar was golden after we got to the hotel from both exploring and enyoing the city. Concierge was great! Plenty of places around to eat including the hotel. Nice view with a glimpse of the Empire from our room. Rooms were clean, a little cramped, but its NYC. The staff (maids) tends to be forgetful about simple items like toilet paper or anything to stir coffee with! Location its a mix, depending on the line needed. Sometimes we went to 34th ST in order to get some other line.
Staff was excellent, nice, hospitable. The room is small and mediocre-looking. Definitely not worth $400/night or more.
Very clean and comfortable. Awesome views with our room. The staff was amazing and very accommodating. Great, great place!
Elevators take forever and they are to small Staff makes to much noise in hallways
El servicio es excelente, como también las facilidades. La realidad es que me encantó todo. Vuelvo a quedarme aqui.
I was really pleased about the accommodations on the hotel. Full kitchen was really useful. Personnel was kind in general (as long as a problem did not arise). I did not like the eggs for breakfast. Couple of packages were not received by hotel.
Friendly staff Room too small (Size of college dorm room) Room too noisy from street below Saw flies and gnats on danishes in restaurant area Price EXTREMELY too high for size of room Old air conditioning system that was very loud
Every staff member we encountered was beyond courteous and helpful. Very well ran. Would definitely stay here again. Convenient short walk to Javitz for show. Did not try food services or bar.
Friendly Staff,very polite,respectful,helpful Ice bucket plastic bag not replaced, water left in ice bucket, glasses not replaced, used same glasses two days, bathroom floor long black hairs, bath towel not replaced,
The hotel space is modern is clean. The staff were friendly during every interaction. A nice gym and outdoor patio to boot. The shower water pressure was acceptable but could have been stronger.
Very friendly staff took care of all requests. Very helpful and provided lots of suggestions for places to visit and restaurants to eat at. Gentleman taking care of valet was extremely helpful and polite. Will be back next time. The street the hotel is on is a little dark and looming. Felt safe the whole time (police station across the street) but street is not as bright and shiny as the rest of downtown. Hotel is bright and nice.
Location Even the coffee wasn't free
Great location, clean, very nice and helpful staff. Overall it far exceeded my expectations.
I checked in early through Kayak's e-mail and was surprised that not only was our room ready early, but they had a pack-n' play crib set up for my little one complete with baby soap, lotion, bath toy, night light and even an outlet protector! It was a nice touch and showed that they were on top of our reservation. They put us on the top floor in a large wheel-chair accessible suite, definitely the most space I've ever had in a new York city hotel for this price! no breakfast included, but they do have a breakfast café open downstairs in the morning. It is centrally located to other breakfast options.
Close to subway stop A lot of noise in room hardwood floors and thin walls, makes for a noisy experience especially with the exit doors being slammed by housekeeping all day. Could hear full conversations in the rooms from neighbors
I assume this is Wyndham's answer to Aloft. It was fine but definitely not fantastic.
I didnt like anything about it. I reserve a room with 2 Queen Size bed when we get there it wasn't reserve for us awful experience the man in the front desk he suggest his going to look for another hotel but we were so tired we just need to relax.
I like the new trend of wood floors, as used here. Seems cleaner. The rooms are very attractive, but less functional than others. The beds are very comfortable. There are lots of places to plug in devices (regular outlets and USB) in several places. Elevators are plentiful and efficient. Loved having a Keurig coffeemaker. I interacted little with staff, but all I encountered in the hallways were friendly. A little off the beaten track, which is good in the city. And right next to a police precinct, which made me feel extra safe. There was no drawer-storage in my room (the closet is elevated, so you can put things on the floor of that, plus belowe the closet are two cubbies - one with the iron/board and one with a safe, but not really convenient for clothing). There was no countertop space in the bathroom for cosmetics, etc. No minibar, which is a sign of 4* and up, to me. And all that is provided are paper coffee cups. Some people may like that they may be cleaner, but I like glass glasses, and ceramic cups. Since I brought a bottle of wine, I asked in the bar if I could have a wine glass to take to my room and the bartender said he wasn't allowed to give one to me. I had a problem turning my TV off with the remote (it would just come back on) and a late night call to the front desk was no help ("Just turn the volume all the way down.") I eventually found a power button on the TV, but the desk clerk should have suggested that. At check-in, the clerk was not unfriendly, but when he handed me my keycard, he didn't really explain anything about the facility (breakfast, etc.) like people usually do.
close to penn station I stayed for 4 nights. very loud and i'm talking about car trucks passing by it's people banging on trash cans and construction. The hotel is next door to a police station. room are good size but decor is modern cheap looking with dispensers for shampoo and body wash glued in the shower. I would not stay there again.
Great value! We had an enjoyable weekend visit to NYC with a group of friends. We stayed in a Premium Room with 2 Queen beds, and a pull-out sofa. It also had a mini-fridge and wet bar area. The room was huge, clean, and very comfortable with tons of windows. The location of the hotel was convenient to our weekend plans at MSG. Hotel lobby staff was friendly and helpful with restaurant recommendations. I would definitely stay at this hotel again, and would certainly recommend it to friends.
The best service and kindness help from the front desk lady impressed me , as the door keys were not working she took us to our room personally,
Very friendly and helpful staff; stored our luggage before and after check-out, room size was great! That particular block of 35th street seems a little less upscale than the hotel itself. However, right next door to a police precinct, so we felt safe.
Front desk was wonderful, just things beyond their control occurred. Shower in our room squirted from wall even after repair man tried to fix, had to change rooms, delay in getting extra towels from housekeeping--the biggest and most noticeable is the cleaning staff does not know how to properly clean a room, wood floors not swept in rooms and the space between glass showers and sink have never been cleaned--whole bars of used soap, hair ties, wrappers and etc in the space-- just totally gross-- room 306!! They really need a lesson in how to clean a room!!!
I was in town for a convention and found the location perfect. Staff was great which was a real plus given the small size of common area. The room was comfortable and I liked the wood floors. Rooms average to large size for NYC. Just want to commend the staff at the front desk, bell man, and breakfast staff all helpful and friendly. I think I saw a cast member from Law and Order staying at the hotel too. Better after hours food in the vending machines. It was out of colas at 9 on a Wednesday night, and limited snacks selection. It is NY so only had to walk a block to find what we wanted though. 35th is one way west and not cab friendly.
Penn Stationの近くで非常に便利だった。部屋も清潔だった。キッチン・冷蔵庫があって便利だった。チェックイン時間より前にチェックインできた。スタッフも親切だった。 施設が古く、たとえばバスタブの栓ができないなどの小さな不備があった。