Nothing. I know, the heavy rain storm, whatever. for me, as a customer, its all excuses. the hotel service was one of the worst I have seen world wide - and I've been up and around. sorry. I will not be coming back to the hotel.
Baetiful view from the hotel, very comfortable room and bathroom Staff doesn`t speak English
Excellent room. Helpful staff. Only problem was that security box in room wasn't working. Very slow in getting it fixed and no alternative way of keeping belongings safe.
Friendly staff, cleanliness and positioning of the hotel.
Fantastic location for viewing City of arts and science. but not good for family trip.. the restaurant opens at 8:30 PM. when my children used to go to bed. We had difficulty in having dinner. and I felt the hotel was overrated. not 4 star.
Good location for my purposes, quietly situated and easily accessible. Bed far too hard and no proper pillows made sleeping very uncomfortable.
Nice hotel in a great location
The hotel was really nice and clean
Nothing its not very good if dont speak Spanish This hotel is ok if you speak spanish
Only there one night but room size good and comfortable. Breakfast selection was excellent. Car parking available within the hotel. Car parking charge was expensive and should be advised when booking.