I spent $200 for a one night sty on a Wednesday, and the room had no refrigerator and it was also an additional $30 to park over night
Location location location! Only outer shower curtain, so bathroom floor flooded. Sink drain a little backed up. Checked in online then waited 20 minutes to get room key whole staff took people behind us in line to pay for parking. Interrupted me and told me to wait when I attempted to ask a question- rude!
Clean, simple and nice staffs There were no tooth brush and bath robes.
Great location in walking distance to historical sites. Super friendly front desk staff. Room was not ready at 5:00 pm. They did take half off parking to compensate a little.
Location Dirt in corner of bathroom, pool area unkept,
Comfortable bed. Bottled water in the room. Right in the middle of old town Breakfast buffet was so so.
From the minute we walked in, the front desk staff was helpful, gracious, and went above and beyond to make us feel welcome. Danielle was a star! She made sure that we were well taken care of after our long day of travelling. She even directed us to the best Philly Cheesesteaks in town! Hotel room was great. Location was perfect. I would definitely recommend this hotel!
Great old city location. AC unit is loud; bathroom could use a thorough cleaning -- dust and hair accumulated in corners. Tub did not drain; ankle deep by the end of the shower.
Rooms were perfectly adequate - bed fine, our shower worked, hot water and Internet worked fine too. Read the fine print - parking not included! Poor service - breakfast was poor, service there was poor, front desk was mixed fine when I checked in but when my mom told them about a leak in their window, no note taking, no interest and no improvement.
Perfect location! Right in the heart of historic Philadelphia with plenty to do within walking distance! Staff was helpful with everything requested Bathroom was not very clean. Used q tips in the room. The coffee was not restocked.
Location was perfect for walking to lots of great historic and shopping/neighborhood browsing. Parking a bit expensive ($36/day) but it's a city, so it was expected. The staff was VERY helpful and friendly, got us right in even though we showed up a few hours before check-in time, answered all questions, and gave some great recommendations. Overall, a terrific experience and I would highly recommend!
This hotel was very comfortable and in an amazing location, close to everything I needed. The night staff were a bit grouchy when I arrived, but Seamus and Andre were really friendly daytime staff. I ordered a whiskey on the rocks at the bar and they charged $4 just for the "rocks"(aka ice) - drink-lovers beware!
セミスイートの扉を仕切った部屋でしたが、隣室の音が筒抜けでした。扉の改造をした方が良いと思います。 風致地区でアメリカ建国の歴史に囲まれた雰囲気を味わえますが、ショッピングには全く恵まれませんのでショッピング派はそのつもりで。ホテルの売店も最近には珍しい貧相さです。 そういえば、ホテル付属の飲食設備は在ったのかな？何か本当の素泊まりの感覚でした。
Love atmosphere and staff. Location and style is also a plus. It's friendly for us with our 2 kids under 2. The bed was not as comfortable. We usually have a king size bed but opted to 2 queen size and I would prob not do that again.
Nice location for nightlife and history tours. I receive a monthly check from the VA for a service connected disability -- my ONE night stay cost more than that entire check! And for what? I received no continental breakfast; parking is $50 a NIGHT; and my room with a king-sized bed was tiny. No idea if internet was included, as I was not given a password. I wanted to sit in my room and prepare for a speech I had to give, but, my absurdly expensive room did not come with a chair besides an ergonomically nightmarish desk chair. I had a ton of clothes because I was there for a three day wedding, so my hands were full. I received no bell-service, carried all my stuff to my room, and the keys didn't work; so I had to lug everything back to the front desk. Had to iron shirts for the wedding, the ironing board looked like it was bought from a yard sale. For the cost of this room, I expect quality amenities. Also, the bouncer for the rooftop bar, who looked a like a teenager, watched one of the wedding guests get assaulted, laughed, and did nothing. Honestly, we should've called the police. Posh and ostentatious, with little reward. Go somewhere else.
Great location for my work. Great restaurants in walking distance. Nearly ruin my shirt with a rusty iron.
It was a really nice hotel - beautiful room and facilities- great location. The bartenders in the bar were really helpful and gave better suggestions for what to do in the city than the reception and concierge. No bathtub in room - despite beautiful picture. This is the 3rd or 4th Kimpton Hotel I've stayed in but the least intimate. Hotel was a little busy and staff could be a bit warmer and more helpful.
We love the staff as they are professional and fun. They offer free happy hour and coffee in am! This is a big deal and makes people feel welcomed. The rooms are stylish and cozy! We had a 2 month and 14 month old children who loved it too! Smaller elevators but it was doable...we just have 2 kids and a huge stroller ;)
Very stylish hotel with comfortable rooms. Staff was friendly and attentive. But the best part is the location, you're across the street from the birthplace of our nation!
I had a great experience staying at Monaco, from price to service everything was perfect. I think they should have better pictures of the corner suite on there website, because there suite was better then the pictures shown.
We got the corner king spa room and couldn't be happier. The room was spacious, and the views made the room look even bigger. The bathroom was on point, and the big soaking tub was great. We usually stay closer to Rittenhouse square but we didn't mind this location too much, there is tons to do in this part of downtown! The staff was very friendly and made check-in and check-out a breeze.
Each and every corner of the hotel is just amazing. Love it!!
As with all Kimpton Hotels, the decor is amazing & very much in-line with my aesthetic. We also really enjoyed the location of the hotel; we stayed over 2 very nice days & walked 30 minutes down Passyunk and over to the far edge of Rittenhouse multiple times. We tend to spend most of our time out-and-about, but the time spent in the hotel was very nice. We requested a room away from the elevator, which they did not oblige. We were essentially directly next to the elevator bank, however it ended up being quite. That said, we were there on a Monday night, I'm sure the weekends are a bit rowdier. Bed was not very comfortable (for me, the BF loved it), the outlets stopped working in the bathroom in the middle of my blow out & could not be fixed, the internet did not work the day we checked in. Also...there is not much follow-through from the staff; we had requested a later check-out that they never acknowledged until we were physically there and brought it up ourselves again during check-in. We asked for a room away from the elevator bank, but were put in one directly next to it. Tried to order room service & the person on the phone said they would have to call back to 'confirm the order' but never called back..the food appeared 20 minutes later, cold. Negatives aren't the end of the world, but there are definitely some things we weren't thrilled with. But the staff, including the valet, were lovely & very friendly.
I left an expensive piece of technology in the room and when I returned a couple hours later, the staff said they didn't find it.
Nice hotel, amazing location These days every hotel should have free wifi, $12.99 a day is not acceptable when you can go to a budget hotel and get it for free
Nice friendly place to stay especially if female on own. Central to everything in Philadelphia. Meal in courtyard was good too.
The room was lovely. Staff was helpful and cordial. Great location. Breakfast could be upgraded.
The staff were super friendly and couldn't do enough for us, the rooms were gorgeous and historic with walls full of books, and the homemade, warm cookies during the complimentary afternoon tea were to die for! Oh and the toiletries were all paraben-free, too! There was some rumbling of underground trains at regular intervals - enough to shake the teacups but not enough to keep us awake. And there's no lift, so if your room is on an upper floor, you might have problems with heavy luggage.
The easy way of behaving
I Beautiful old house with charming rooms. Despite the house was build in 18th century it is very well equiped, only elevator is missing. Perfect location: in the very center of the city, but away from traffic, so it is very quiet at nights.
The small room was charming and, despite the age of the hotel, all systems worked beautifully – HVAC, plumbing, wifi.Common rooms were elegant and comfortable to read or work in. They are dedicated to paper and plastics recycling ... a nice contrast to so many larger hotels. Breakfast was skimpy and bread products were dry. Juice or a fruit bowl would have gone a long way to making this a memorable stay.
Great location, close to independence hall. Restaurants & bars within walking distance. But shower pressure could be better and you can feel vibrations from the underground trains (during the day only)
A lovely old home, now an attractive and conveniently located small hotel. Staff is attentive, rooms are clean and comfortable (two fireplaces in my room last night!) and breakfasts are lovely.
staff was nice, beautiful setting and building.
interesting old building, home style breakfast no amenities
Great location, beautiful hotel, lovely room. Tea & cookies in the afternoon is a nice touch. Rubbish TV. Breakfast should be better