i did llike to stay at hotel, the staff was helpfull and friendly, the rooms clean, comfortably and the location was excellent voor the citytrip that we mad!!!
Excellent location & very helpful staff. Noise from the street when in a front room. When mentioning this to the Reception staff they moved us to a superior, quieter room. Really good customer service - would return again because of such good service (thanks).
Close to the Piazza Maggiore, friendly staff, a lovely room with a big bath tub and a very comfortable bed. After working in Lombardia for the two weeks previously, I enjoyed my night in Bologna at the hotel very much and was able to finally relax with ease here. It was just a shame I had such an early flight as I didn't want to leave.
excellent value and location.Very clean and comfortable.Free bicycles,umbrellas and guided tours excellent additives. Some reception staff were very pleasant and helpful others less interested. First impressions are so important!
room was quite good information on how to find the hotel was inacurate
I would recomend the hotel because of its location and cosy rooms. The reseptionists provided very misleading information - one of the reseptionist told me that will cost me 25 euros from the hotel to the congress centre which actually cost only 9-10 euros, the other reseptionist told me that takes about 25 minutes from the hotel to Forly airport, and thanks to the taxi driver who drove as fast as was allowed and tooked me an hour and over 100 euros, because the airport is more than 90 km far away from Bologna and I just about managed to get the plain. Probably 25 is a sacred/holy nuber for the people at the reseption desk in this hotel. Be careful what do you ask them and double check their answers as their English is not quite good ot not quite clear and understandable.
Location is perfect.. just a stone's throw from Piazza Maggiore, etc. Breakfast was good and the staff well-mannered. The room is quite compact
Location. Very helpful and attentive staff. Very nice room. Delicious breakfast.
The location was excellent and the room was clean and comfortable. The breakfasts were good once you got the hang of them. More coffee should be free flowing. Some staff appear perplexed by simple questions. Others are very helpful. Overall, they should all get a pay rise as they work very hard and well as a team! We ran out of toilet tissue on more than one occassion - as they only supply one roll at a time. The blue tooth laptop connection is very complex and secretive - staff have to enter the password on your laptop for you. You can connect via the in-rooom modem for 24 hours or one hour only. I never realised I could connect for just one hour - its not clear. They do not supply or allow irons in the room and the cost of outsourcing ironing via the hotel is prohibitive. The shower was very weak.
The location is fantastic, steps from Piazza Maggiore yet on a quiet street away from the crowds. The hotel staff couldn't have been more helpful or pleasant. We would definitely recommend the hotel and plan to stay there again ourselves. The temperature in the room was a little difficult to regulate and the room was warmer than we liked for sleeping. But a minor problem.
Excellent location Very noisy and inefficient air conditioning. Room too small. No space for suitcases to be laid out.
Helpful staff, great breakfast No bath, 70s lime green decor in our room
Room very clean - reception staff good - very central location - clean bathroom good shower - comfortable beds - felt secure at night. we chose a suite for extra room having read the reviews about small rooms and this made a more pleasurable experience for us as two friends. Free internet an added bonus No
bad making room
Friendly staff at reception, good clean rooms (especially bathroom), rooms were warmly heated in the cold weather, fantastic location. The breakfast could be improved. Would like automatic waiter service for tea and coffee without having to ask first as they would prefer you to use the ready made coffee which is in a large jug on the breakfast table but this is poor quality.
The owners and staff were absolutely wonderful. Outstanding for a city centre hotel; it had all the friendliness of a family hotel. The can-do attitude at reception meant every request was quickly attended to with apparent pleasure. We were forced to extend our stay because of a strike and they kept open our reservation until we had the details. The hotel is perfectly situated for exploring all the sights, museums, shops and restaurants. Station is a 15 minute walk. The rooms are well sound-proofed, but the heating/air conditioning did not work very well in our room, meaning the window needed to be open on to the Piazza at times. The lift starts from the first floor, which would make the hotel impossible for a wheelchair user and difficult with other mobility problems.
The convienence of the location. Comfortable room, free WiFi, good breakfast. Friendly, helpful staff.
location and the free use of bicycles
Very central We would have preferred working air conditioning in the room for such a warm April
Location and service no
pleasant personel,ideally located,very comfortable room.good pricingfor location,near everything. breakfast could have been a little better service-overwhelmed.
Unbeatable location. Exceptionally clean and family run. The family are very friendly and kind. Spoke great English except for the mother however she was absolutely lovely and our poor Italian got us by. The rooms were extremely spacious and equipped with a sink in the corner. Wifi was fast and reliable. Bathrooms were very clean and spacious. the breakfast was outstanding! Cereal, fruit, yoghurt, juice, pastry, toast and condiments galore. Plus every morning we were made a proper coffee of choice on a proper machine. Great espresso and cappuccino! We absolutely loved our stay and will definitely return. It's a bit of a stair climb but there is a lift. We chose the stairs to make way for more gelati and pizza and vino, all of which is in abundance surrounding this location.
too much noise from the street
super cute, helpful, smack center
the owners were very friendly and helpful, the location is fantastic, the bathroom was spotless and the shower was very powerful seems a shame the guests can't use the lift.
The staff here is very friendly, we came to Bologna to pick out an engagement ring and she recommended some local jewelers. This used to be a family home and then they turned it into a hotel. So it definitely has that homey and cozy feeling to it. Our room had nice views of the City and you can also see the two Towers which are right down the street from the hotel. You do have to share a bathroom with other guests, but there are two bathrooms (not many bedrooms total) - and I never had to wait to use the bathroom.