Enjoyed the pool and exercise area the most. Charges for a for a wireless internet connection, thought this was greedy.
Lokation no fridge in the room,poor swiming pool
no refrigerator in the room
The location, the view, the decorations That the rooms dont have microwave and refrigerator. parking sould have been free for the price payed.
It was a nice staying, everything was fine, i liked the staff at reception very much - they helped me many times and were always polite
Great service all the way around. Bathroom was horrible, no counter space and the sink was leaking into the floor.
Very modern. Great style and terrific service! Marin is a great restaurant!!
Shower was amazing and outdoor bar was beautiful. The mattress was incredibly soft, not firm. D'Amico food was fair - very surprised by that!
The room was nice. Good desk, big tv, mini bar and really nice bathroom. Bed was ok. The view was just of the building across the way. No pool for guests.
It's a nice get a way.
Room was clean, nice desk, updated furniture Shower did not drain, bed was curved (so not flat), and the Internet is not free...
Staff was friendly Clogged sink/then toilet clogged and that wasn't fixed for 12 hours /tv didn't work/glasses not replaced/towels had stains/no fridge where fridge was meant to be/ no offer to move us or compensate us for inconvenience
Parking is inconvenient
Beautiful, comfortable rooms with amazing city views. The breakfast suite had beautiful views as well. Room service was extremely fast. Parking fee, even though the website said included. Breakfast needed far more selection. Minor complaint: Would be helpful if the room had USB charging ports for cell phones. Most hotels include ports in their lamps or alarm clocks.
Nice location. Decent room. No real complaints.
The staff was incredibly helpful and polite. Our room was spacious, clean, and very comfortable. Was fun being able to stay in downtown minneapolis within walking distance of anything you want to do for nightlife. Can't think of anything negative.
Location is great close to Target field and Target Center. AC in the room was terrible room was hot and uncomfortable.
Great location. Skyway and downtown stores & restaurants super convenient. Clean, light and airy. Giant windows. Great beds. Shower leaked and cupboard door fell off despite being fixed once. I was never told the price of parking. Last year it was free. This year it was $22 a day. Would have like to have known. High cost for in room Internet.
The room was very spacious. The staff was fairly responsive once we alerted them of the issues. There were several little things that added up to a disappointing stay for us. Wireless internet was not free in our rooms, which I have only ever experienced at a hotel that was SO nice that it made it worth it to come down to the lobby and use the free wifi. This was not, however, SO nice. The lobby area was small. No late checkout? I have literally never heard of this. I wasn't allowed to check in until 3, so why do I have to be out of the room by noon? They forgot to take off the disabled movies from the previous resident. Again - not a huge deal, but when I called the front desk, the person told me "that's just how it is sometimes" and he "doesn't know how the movies work up there." O-kay... so I asked to speak with a manager, and was placed on hold for way too long. Someone finally called us back and fixed it, but at that point we didn't really feel like spending the money on it. They really should have offered us a free movie or something to make up for it. Oh, they forgot towels when cleaning the room. And there were only 2 to begin with. This seems like a pretty basic step. All of this would have been fine/expected at a 2-3 star hotel, but I expected a little better from this one.
Great views, nice room. Room windows were drafty, hotel staff seemed generally clueless about their own hotel.
The room was clean, modern and pleasant. The amenities current and thoughtful. There seemed to be a lot of noise that traveled into our room from the hall (loud laughter from a group roaming the halls at 3AM) and I could hear the unanswered alarm going off for an hour in the neighboring room. We were in room # 717.
Nice rooms with modern fixtures. My favorite was the lighting in the bathroom Parking was TERRIBLE. I was not notified of parking arrangements for guests during check-in
Design, very comfy bed, wonderful bathroom, great room service No in-room movies (contrary to advertisement), Internet was down whole first night (also contrary to advertising), maids come into the room early despite the "do not disturb" sign...multiple times both days we stayed, front desk help was apathetic and snarky.
A modern contemporary room. Comfortable, stylish and right downtown. We walked to events and resturaunts during our stay.
I liked it that even though I booked the reservation online and they had no record of my reservation when I checked in, they found a room for us and upgraded us for a minimal charge. They were very accommodating and apologetic.
Modern. Great hip design Was all good
We went there for a bachelorette party - The front desk was able to get us in for early check in so we could decorate the room, and the customer service was OUTSTANDING. Hotel is beautiful - Will definitely book again
The new rooms were beautiful and big! Very European. I Liked the new design and layout. Bathroom was fun to try since it would be impractical in one's own house! Decor and colors were soothing! The chair in the new room was not very cozy and comfortable. Something softer would be great. Also, the towels are a long way in a cold room from the shower. It would be great if there could be one of those towel warming racks on a nearby wall. Maybe at the other end of the tub - it would be closer!
Staff was friendly and helpful. We had breakfast at the restaurant and it was excellent!
The staff were helpful in upgrading our accommodations after we expressed disappointment with the room we booked. (See below) The hotel is misleading in what it advertises as a "junior suite" for which they charge $50 extra per night. It is not a suite. It is just a large room. And it's not even good extra space. Just an oversized entry way and an extra strip of space between the bed and TV. Also, when i booked, there was no mention that the room didn't have a window to the outdoors; just an atrium view. Definitely not worth paying for. But the staff was kind enough to get us a better room. Apparently they've heard this complaint before. My biggest complaint is with Kayak/Orbitz customer service. The first person I called was helpful, but got disconnected. The second argued with me and then refused to escalate me to his manager. Instead he tried to transfer me to the hotel, but nobody answered. I called back again and asked for a manager at Orbitz, but nobody answered there either. I wanted to reward Kayak with the booking since I used their service to find the hotel, but I will never book via Kayak again after that atrocious customer service.
The stay was very good. Everything is connected by covered bridges so that I did not have to go outside, which was a plus since we had 15 inches of snow fall during our stay.The only issues that I had were locating the entrance to the hotel and the parking was in a public facility which was a bit pricy. It would have been perfect if the hotel paid for the parking or part of the parking.
Excellent accommodations, friendly staff and a location that is within walking distance of concert venues, stadiums and theatres. Everything was great.
The staff was friendly. The room we booked was large with a lot of extra space, which is always nice considering there were four of us in the room. Pull-out couch is smaller, would only fit one adult comfortably.
It's awesome. I won't stay downtown any place else. Nothing. It's awesome.
This guest did not leave comments about this hotel.
Very clean; good breakfast buffet No towels in exercise room; expensive parking;cheap blankets
Comfort and a great location.
the rooms had kitchens and were very big the only thing is the fee they put on hold i never was told their was a 60$ hold but you get it back so other than that this is great hotel
This guest did not leave comments about this hotel.
Free Breakfast and Great location $13 dollars for parking
Great location! The hide-a-bed was VERY uncomfortable. The furniture was in poor condition.
Lovely clean room, nicely designed and laid out. Noise from street, noise from hallway traffic.
The welcome by staff and their enthusiasm to ensure that my stay was perfect made my visit absolutely wonderful. My stay with Doubletree was outstanding! I haven't stayed in a hotel with such attention to detail and especially to guest satisfaction in a very long time! I would highly recommend this hotel to others. There was little to quibble with, but at times the cleaning was a bit slapdash, and rather late in the day. (i was out early each day I stayed).
Good price, great staff, covered parking
downtown access extra charges - wifi $10 parking $17
Comfort No swimming pool
Long walk from parking garage
Walking distance to a lot of attractions. Very friendly and helpful staff
It's just not worth what they charge. Front desk operations has nice people but not wait lines are long. Noisy and hard to sleep. Beds need to be replaced.
Convenient location, friendly staff, clean, quiet room. Overpriced for the size of the room, which was fine because we weren't in it much, but it really was tiny. Great view, comfortable bar/lounge area and great spot for walking downtown. Garth Brooks
Friendly, helpful staff, comfortable, clean room Confusing parking arrangement
staff was great overall clean bathroom stink long way from parking garage
Felt fancy, drove up in my muddy f250, looked at this crazy redneck like I was out of place. Had them valet that sucker right on the spot, smiles and friendliness (easy and fast) "that what she said" , had a greeter summon an elevator and direct me to the 5th floor, jammed to some dope elevator tunes. Got to the front desk, a little backed up , the fancy fancy platinum members line was bone dry, guess I wasn't that special. Cutie behind the counter was polite and humorous. (Received the cards) bam elevators, bam at my door on the tenth floor, bam key swiped, and then..... You got to set your expectations on size low, Immediately my buddy had to rub in my face "way to go on getting the smallest room bruh" I replied "ST@#" started getting ready for our concert, I then call the frount desk and ask for one of them rolly beds, "yes sir we will send it right up" bam problem adverted, took an hr to get all ready (bruh was being a pre- donna ) still no bed, phhh we gots to go so they will come drop it off , so we leave ( fast forward through all the dark/IPA non hipster beer fest, eye melting, ear penetrating, mind blowing sounds of senses fail/sum41 and post game pizza at louches) drunk walk back from all that madness, get to the lobby and apparently Vinilla Ice Ice baby is staying there to and had all his groupies waiting down there for them, a couple girls come up to my buddy and ask "do you know which room he is in?" That playa was all like " yeah follow us we just ran to get Ice his "stuff" " up the elevator and to the door *fist bump* open the door......just the small room, 1 bed (no roll out) SMH. Called front desk again "sorry we are completely out" nooooo! I called shotgun so I was legit, buddy froze on the floor, at 3, 5, 8 am sounded like someone was banging on our door, royaly pissed me off, (no one was even there!?) after the second knock and my friend slowly dieing of hypothermia we called and asked them to send up pillows and blankets, got them , bro was no longer a popsicle. Woke up called the manager/ now we all good, I would totally stay here again when I'm downtown!! For realzies!
Great spot, right next to everything and has a nice ride just outside if you need to get anywhere else downtown. Can walk to just about anywhere from here. Beds were very hard, my back killed the next morning. Put a pillow under you knees at night and you'll probably be ok.
Great location by baseball and basketball arenas! Nice breakfast each morning that is open late.