Location Price of breakfast
The service and cleanliness Very goog experience and proximity of the center of the city
Easy access to the rest of the city The TV was old and didn't work very good. It was also hard to see the bed from the other single bed
Very convenient for the CBD and the tourist bus & tram The hotel won an award in 2010 for renovations - i don't think they checked room 728. While my hotel room was cleaned every day thoroughly - it was disappointing to see such stained carpet; also as the ventilation in the bathroom was not good, there was a faint smell of "drains"
Great location, staff, environment, and atmosphere. Great price No suggestions. Was a wonderful experience
friendly staff, convenience of hotel, air conditioning, quietness price
Location Checking in 1/2 hour before I was supposed they said have to wait 1.5 hours for room but spoke to manager and she fixed that
Location of the hotel and helpfulness of the staff. The room was not cleaned until late in the afternoon.
Excelent central location,close to shops and Railway station,clean and tidy all services adiquite ,decor average. To describe our room as Deluxe would require a vivid imagination.Good basic at best.
Unable to open windows - air conditioning either too hot cold or too cold. Very claustrophobic.
comfortable bed not really - a little noisy
Super stay with a terrific location.
A small cozy place in the southeast corner of downtown. Service is great. Just had breakfast in the restaurant but it was great. Tram stop is just outside the door. You are pretty close to just about everything. I travel quite a bit and this is probably the best hotel I've ever stayed. Has everything you need without going over the top. An outstanding business traveler hotel.
東南側の2925室に3泊しました。隣はオフィスビルで、まあ向こう側からは見えないだろうとは思いましたが、念のため部屋にいるときはロールカーテン型の日除けを半分下ろしていました。 バスルームはシャワーブースと浴槽が分かれており、ハンドシャワーなので全身洗い流せます。お湯の出方も早く、水はけも良くてストレスなし。ベッドはスプリングが利いていて寝心地良かったです。 クラブラウンジでは朝食と夕方6時～8時のカクテルアワーを大いに楽しみました。特にオーストラリアワインの種類が充実。ただ、どの椅子も柔らかくて体重65キロにもかかわらず身体が沈みこんでしまうため、腰を傷めないように用心しました。食堂のような硬い椅子もあればもっとよかったでしょう。 スタッフの対応は「ん？」とひっかかるようなところもなく、心地よい滞在ができました。 １．バスルームの照明が明るくなるのに時間がかかること。 明かるさもせめて「事務所」くらいは欲しい。 ２．デスクがない部屋だったので、書き物やパソコンを使うときソファに座ることになり、姿勢が少々つらかった。
年越し後の花火を部屋から見ることができました。すぐ近くのビルからの打ち上げもあり、本当に素晴らしかったです。Club Floorのスタッフは皆さんとても感じよく、サービスも良かったです。 ベルが不親切な感じが非常にしました。
The pool facilities where great and the proximity of the hotel was fine. Vesy noisy hotel at night , you can hear a lot of traffic noise.
the room was amazing would definately stay there again..
We were in Melb for 5 nights to catch up with family. The site was great 5 minute walk to river, rest and bars and from Flinders Station.
The apartment was fantastic. It had everything we needed and very comfortably accommodated for the 4 of us.
Room size was fantastic and it was close to everything I needed. Walls were a little bit dirty
The greeting on the tv when we first arrived. Not being offered a map of Melbourne on arrival
The Location of this hotel got top marks, cleanliness was excellent, very comfy, staff great.
staff were excellent. brilliant location. Looking forward to our Christmas week bookings... unfortunately the bed was very uncomfortable!
Great location, rooms and staff. Great breakfast and pool - gym was a bit tight. Nespresso pods (6) was a great idea too
Excellent location, friendly staff, geat view Two single beds pushed together is not a king size bed and is uncomfortable with a gap in the center of the bed. Was informed that the room was ready and opened the door to find the cleaner still cleaning. Had to stand there for ten minutes and wait for her to finish.
The room, facilities and staff were international class and that made all the difference - will definetly return. No instructions on how to drive the dishwasher
Great location, very helpful staff, great amenities
the comfort, cleanliness, central to the city, great staff. parking out the front was always clogged and was a problem for taxi's.
Attitude of all the staff. Obviously very well trained. The location was excellent for getting to all the locations we wanted to visit.
Our stay at Quay West Suites was fantastic, hotel was so central to all the attractions available in central Melbourne. Our room was lovely and we had the perfect view of the city from our room. The hotels pool, spa and gym were great and next time we return to Melbourne we will definitely be re-booking with this hotel.
the staff where very helpful and everything was so close. the rooms where very comfortasble and clean, loved it. we have stayed in Melbourne many times and this rates as one of the best places we have stayed in. Definately stay there again.
the rooms are a good size and comfortable. Close to shops and transport.
The staff were a great help, the room was an excellent size and very functional we were very impressed.
Upon arrival, we were upgraded from a two bedroom apt to three bedrooms. This gave our family plenty of space to enjoy our time in Melbourne i.e. we didn't feel the need to leave the apt so our energetic young boys (ages 5 & 3) could run around. Ample space for us all! The spacious bathroom was also an advantage for families. Being near street level, we were open to a certain amount of noise. Luckily, our boys stayed in the back bedroom (now that we could choose from 2 bedrooms for them). People in the upstairs apt were up late and there was plenty of noise on the balcony, partially due to the constant scraping of chairs. This would have woken my children had they slept in the front bedroom (Room 101). I was up late doing work so instead I had to deal with this disruption. My husband stated that he didn't hear anything once he went to bed in the middle room so I was pleased to hear that.
It's in the CBD area The room was disgusting, felt like I was staying in a basement, the view was of a concrete parking lot. Cords and pipes hanging from the roof. The room had nothing going for it. Total disappointment
The staff gave great advice on where to shop, eat, transport and local sites.
Spacious apartment, good ambience in excellent location for access to shops, river, great restaurants
nothing - should have stayed at the Medina again Yes, The hotel did not have my reservation, made to fell like I was an inconvenience. I was put in a ground floor room that when anyone came in at night I was woken by what sounds like the people were in my room. Now I'm chasing $180.98 that was charged to my credit card after I left. I'm in the hospitality industry in Cairns & this has left a bitter taste.
Fabulous central location amongst galleries, cafes, restaurants and the boutique precinct. Easy distance walking from all transport including the free inner city tram loop. Noisy if other guests were loud
The location of the apartment was great, really inner city and close to public transport with taxi rank and trams just down the street and train street just around the block Close time of the pool and spa as we could not access that facility after dinner
It was our first time in melbourne and the friendly staff couldn't help us enough. The room was ideal for us.