friendly staff, convenience of hotel, air conditioning, quietness price
Location Checking in 1/2 hour before I was supposed they said have to wait 1.5 hours for room but spoke to manager and she fixed that
comfortable bed not really - a little noisy
Excelent central location,close to shops and Railway station,clean and tidy all services adiquite ,decor average. To describe our room as Deluxe would require a vivid imagination.Good basic at best.
Easy access to the rest of the city The TV was old and didn't work very good. It was also hard to see the bed from the other single bed
Very convenient for the CBD and the tourist bus & tram The hotel won an award in 2010 for renovations - i don't think they checked room 728. While my hotel room was cleaned every day thoroughly - it was disappointing to see such stained carpet; also as the ventilation in the bathroom was not good, there was a faint smell of "drains"
Great location, staff, environment, and atmosphere. Great price No suggestions. Was a wonderful experience
The service and cleanliness Very goog experience and proximity of the center of the city
Location of the hotel and helpfulness of the staff. The room was not cleaned until late in the afternoon.
Unable to open windows - air conditioning either too hot cold or too cold. Very claustrophobic.
Location Price of breakfast
Super stay with a terrific location.
東南側の2925室に3泊しました。隣はオフィスビルで、まあ向こう側からは見えないだろうとは思いましたが、念のため部屋にいるときはロールカーテン型の日除けを半分下ろしていました。 バスルームはシャワーブースと浴槽が分かれており、ハンドシャワーなので全身洗い流せます。お湯の出方も早く、水はけも良くてストレスなし。ベッドはスプリングが利いていて寝心地良かったです。 クラブラウンジでは朝食と夕方6時～8時のカクテルアワーを大いに楽しみました。特にオーストラリアワインの種類が充実。ただ、どの椅子も柔らかくて体重65キロにもかかわらず身体が沈みこんでしまうため、腰を傷めないように用心しました。食堂のような硬い椅子もあればもっとよかったでしょう。 スタッフの対応は「ん？」とひっかかるようなところもなく、心地よい滞在ができました。 １．バスルームの照明が明るくなるのに時間がかかること。 明かるさもせめて「事務所」くらいは欲しい。 ２．デスクがない部屋だったので、書き物やパソコンを使うときソファに座ることになり、姿勢が少々つらかった。
年越し後の花火を部屋から見ることができました。すぐ近くのビルからの打ち上げもあり、本当に素晴らしかったです。Club Floorのスタッフは皆さんとても感じよく、サービスも良かったです。 ベルが不親切な感じが非常にしました。
Room size was fantastic and it was close to everything I needed. Walls were a little bit dirty
the room was amazing would definately stay there again..
The pool facilities where great and the proximity of the hotel was fine. Vesy noisy hotel at night , you can hear a lot of traffic noise.
The apartment was fantastic. It had everything we needed and very comfortably accommodated for the 4 of us.
We were in Melb for 5 nights to catch up with family. The site was great 5 minute walk to river, rest and bars and from Flinders Station.
Location Bathroom size
Good central location, clean simple room.
The situation close to the Mall, & Shopping Rooms a little small & pokey & long waits on lifts.
Value for Money. Location. $7 breakfast. Clean. Permitted to check in early (we arrived by plane early in morning) so were able to have a full day touring. Staff were helpful. Lack of storage for clothes/luggage but we managed, and were prepared to accept this as part of the budget price that attracted us
The proximity to the city - there was little else to recommend it! room size, room facilities,outlook
Excellent location, friendly staff, geat view Two single beds pushed together is not a king size bed and is uncomfortable with a gap in the center of the bed. Was informed that the room was ready and opened the door to find the cleaner still cleaning. Had to stand there for ten minutes and wait for her to finish.
staff were excellent. brilliant location. Looking forward to our Christmas week bookings... unfortunately the bed was very uncomfortable!
Our stay at Quay West Suites was fantastic, hotel was so central to all the attractions available in central Melbourne. Our room was lovely and we had the perfect view of the city from our room. The hotels pool, spa and gym were great and next time we return to Melbourne we will definitely be re-booking with this hotel.
the comfort, cleanliness, central to the city, great staff. parking out the front was always clogged and was a problem for taxi's.
the staff where very helpful and everything was so close. the rooms where very comfortasble and clean, loved it. we have stayed in Melbourne many times and this rates as one of the best places we have stayed in. Definately stay there again.
Great location, rooms and staff. Great breakfast and pool - gym was a bit tight. Nespresso pods (6) was a great idea too
The greeting on the tv when we first arrived. Not being offered a map of Melbourne on arrival
Great location, very helpful staff, great amenities
The Location of this hotel got top marks, cleanliness was excellent, very comfy, staff great.
Attitude of all the staff. Obviously very well trained. The location was excellent for getting to all the locations we wanted to visit.
The room, facilities and staff were international class and that made all the difference - will definetly return. No instructions on how to drive the dishwasher