空港からの空港バスの二駅目で、バス停の目の前が、ホテルという初めての旅行者にも、大変便利に位置にあります。 通りに面した二階でしたが、室内は、静かで、広さも十分で、落ち着いた品の良いインテリアで、快適に過ごせました。 スーペリアルの部屋には、湯沸かし器、コーヒー、紅茶が、用意されていました。 フロントは、時間によると込みあい、対応スタッフが、少ないと思いましたが、多忙な中でも、笑顔で対応されている点は、高く評価できると思います。 室内のサウナ、マッサージ、エステも利用しましたが、満足できました。 地下のフィットネス、サウナに行く、行き方が、わかりにくかったです。 セキュリティーのため、エレベーター利用時に、ルームキーを差し込み必要があります。 フロントから客室を通って行く途中のドアを開ける時と、通常、降りる場合は、差し込み不要ですが、地下に降りる場合には、ルームキーの差し込みが必要で、その説明がなく、戸惑いました。
Excellent location, nice clean room, free wifi, very pleasant and helpful staff, very good rate.
The beds are excellent quality, clean room The room was very small and almost no possibilty to put my suitcase somewhere. And the room had a pretty noisy vent system.
WLAN ist free but you have to go to the reception every 8 hours to get a new access code narrow parking space in the garage
central location, low weekend rate, clean room expensive parking (ca. ~200 SEK), somewhat 'vintage' interiour, breakfast is in a ( rather dark) bar
Great location. Helpful staff. Comfortable There was no room for me on the day I arrived. The hotel made other accommodations for me and took care of transportation and offered other extras. So they managed the situation well. Would have been better had it not happened.
Design! room too small and too dark. Breakfast too much running. Coffee???
Nice breakfast, convenient location
The hotel`s design. The staff can be slow at the reception sometimes.
location, parking garage Dark color room, so it is dark inside. Old key system, Little dated, bad smel in shower
The best is location and decoration of hotel rooms which is original. The rooms are very small, even those like a suite. bed is very short and I mesure 1.60....so can`t even imagine somebody taller! Tv is placed on the wall, 50 cm from your face so if u sit at the table or on the small sofa it is impossible to watch it! You have to stay in the bed! The main corridors at the hotel are quite dirty and look like nobody cleand them since years.....so for a hotel of 4 stars and with such price such be very importat!!! What surprised me directly from the entrance that reception = bar...! It is definately not a hotel to stay for a business!
Friendlyness of the staff.
Staff at the reception was very nice (at the bar they were not!).The theme of the hotel "ruby" gave it a nice touch, every room having a differente name around the topic red, ruby, scralet, etc. The top floor might be nice if it wasn't raining and cold.Breakfast was very nice. There was no rpivacy for the guests, as the lobby-bar-restaurant of the hotel was a bar-rstaurant open to the public in general and always very busy and noisy. The bar staff was badly trained and not frindly at all. In spite of staff at the reception desk being very friendly, we complained about our room frigo-bar not bein working and the temperature of the room (which we could not set at all!) was too cold, nothing happened until the end of our 6 nigth staying! We both came home with a big cold! Rooms were too small for a 4* hotel.
The location is great! I did not like that the hotel charged my room before my stay as booking.com clearly has a policy of not charging the room before you actually saty there!
Staff in general was friendly. Nice breakfast. Very small room, On the second day of my stay they woke me up at 07:15 hrs with maintenance work (banging). Rather noisy hotel due to its location and its bar especially on Friday night. No lobby area.
Very helpful staff. Location was right on one of the main streets in town. Absolutely fabulous buffet breakfast. Would stay again.
good taste of interior decor, location, helpful staff, excellent breakfast the room was small
good place and price rapport to quality and service.
The location is excellent, the breakfast great, and the staff very friendly Construction going on right next to my room. I was promised they would not begin untill after 9 - but in fact they started at 7:30.
Outstanding breakfast! Nice modern hotel in the center of Gothenberg entertainment/shopping district. Hotel staff professional, helpful and freindly. Highly recommend! Although comfortable (economy queen), room was very small.
great breakfast . great with laktos and glute free food!
The location was perfect for me, and it was good value for the price. The shower cabin was very small, but it could not have been bigger, because the whole bathroom was very small.
Good location, pleasant staff.
Bright, cheerful, pleasant room. Excellent breakfast buffet Bed mattress too soft.
I was very impressed by their serving freshly baked gluten-free bread for breakfast. I mentioned my gluten intolerance when booking, but this was a far superior kind of bread compared to what I'm used to being served. Also, the bed was very comfortable. I'm a light sleeper, so it's very muchappreciated. I was worried when I saw the room was placed just by the elevator, but it turned out to be very quiet. There was quite a lot of noice in the corridor in the early morning though.
central location in city; family setting
The staff was very friendly. They gave us great tips for dinning and hotspots.
Staff, Location and Rooms very good
The location is excellent and stuff really helpful. Coffee including Cappuccino and tea downstairs are available 24 hour, thats really good. There is a very-very nice, cheap and delicious, fast...Italian Cafe "Mio" on the same street on the the direction away from the bridges. I strongly recommend you to go there if you search for good like home food and very romantic and in the same time cosy atmosphere. The hotel is a little bit oriental, with the strange very male perfume used while cleaning. But this can be my personal thing. Would be better to write the way to the hotel on their page.Although it was quite easy to find.
Very good location, the hotel is clean and well run. Breakfast buffet wasn't bad. There is a free wireless internet connection and a computer if you don't have your own laptop. Next door to a good pub, you are also in the old part of town.
Great position, delightful owners but not a hotel - more a bed and breakfast (without the breakfast). Good position to attend meeting in a convention town short on hotel beds. Would have liked bathroom amenties (including hair dryer) and even cereal and coffee to start the day. No closet. Residential appartments upstairs seem to house elephants. All the signage refers to it being a "Pension" and that is what it is - Bookings.com should not refer to it as a "hotel".
Central location and as I had a room at the back - very quiet. The price had been raised due to a big conference in town, so hence my comment about fair value for money. The room did not have a hair drier, maybe this could have been requested, but I had an early start and reception not open.
Smelly bathroom , cleaning tools left in bath
Location was excellent. Roomy room. nothing
good value for money. very good location considering the purpose of our visit to Gothenburg. quiet and nice neighborouhood.
Very good location. Room number 4 was great for 3 children.
They had turned the heat up to much... almost a sauna...