Room was very comfortable and whole atmosphere of hotel very relaxed which is good when travelling alone for business. Small gym is very well equipped and food excellent. Complimentary mini-bar much appreciated. Nice also to get a decent hairdryer and excellent wi-fi connections.
The room was very comfortable. Although there was a party in the evening, it quietened down very quickly after midnight. The breakfast is overpriced.
Friendly staff and tried very hard to make our stay comfortable Luke warm water in the evening... door handles about to fall off lock on bathroom door broken. No safe in room
Excellent service, good breakfast choice, reasonable bar drink prices, excellent location for a city shopping break, the bedrooms were spacious and clean with all 'mod cons'. There was a birthday event in the main function room directly below our room, it was extremely loud. The music continued through until 12.00 midnight and the party finally ended at approx 1.00am. Although pre-warned about the function we had no idea we would feel we were part of it! We did eventually get some sleep after the event had finished but it did tarnish our overall experience with you, which was otherwise fab.
Coffee in the room was amazing, really excellent. Unusual furniture, great bedding. Posh toiletries, immaculate bathroom, loads of towels. Big room, large windows. Top notch breakfast. Superbly friendly staff. We had a lovely time, the hotel was quiet and relaxing and within walking distance of the nightspots. Will definitely book use this hotel again. The attention to detail could have been better. Obvious thick dust over the picture frames. Kettle could only be used on the floor.
Great to saty in a one bedroomed apartment. We have a toddler so we could put him to bed and then enjoy a nice meal in the living area. When we arrived at 2.30pm we were told our room would not be available for another 20 minutes. Check in was described in our booking information as 2pm. We were told we could wait in the bar area but it would have been nice to have been offered a free drink or even some apology for waiting for our room. We were with a fractious small boy and we could have done without the added wait!!
Very good service, good breakfast and very kind staff The bed was a bit too small and the matress too old
location was good, 5 mins walk to moorfields station & apartment was 2 mins from main hotel building. The Hotel closed at 2pm Sunday so we could not leave or lugage there.
Stayed in one of the appartments. N/A
The room appeared not to have been cleaned before we checked in as the was a used pair of male boxer shorts and a female thong on the floor of the wardrobe.