The staff and the short distance from the city center and the motorway too. The building oldness.
la grande cortesia dello staff la distanza dalla stazione in caso di bagaglio pesante
Pleasant proprietors personally serving on reception. 10 minutes walk to lakeside. Parking outside on two levels. New comfortable bed. Good shower, but a little difficult to enter. Good evening meal. Adequate and good quality breakfast with variety of breads and cheeses, plus fresh juices. Free use of ancient pc for internet. Breakfast on terrace very pleasant. Underground parking also available. Will be ideal for new Congress Centre when it is finished. Nr. funicular and main railway. 10 minutes walk to Lake. Pillowcases were huge, which meant feathers went flat. Very tight wc. No hand rail in Shower, even though it is difficult to enter. Food very salty in restaurant. Breakfast bit boring, same every day. Furnishings generally very old - chest of drawers fell apart. Public areas need refurbishing.
Warm welcome / cheerful staff / Breakfast at 12:00 for the nightclubbers ;-)
Check-in too early (6PM). We were late because of an accident on the highway. The Hotel called us and was incredibly unpolite.
Very Clean hotel, very pleasant and helpful staffs
Ease of access to town centre. Very comfortable room with large balcony and lake/mountain view. Very quiet being at the rear of the hotel. For us Brits - tea & coffee facilities in room was a bonus as not generally provided in European hotels The breakfast room was somewhat Cafeish - plastic tables and chairs - lacked ambience and breakfast offering were a little on the meagre side considering the room cost. Very expensive mini bar and no prices in room listed for that.
Convenient location, friendly personnel, tea kettle in the room was a great advantage.
The staff was friendly and helpful with questions on the area. There was no air conditioning in the room, but the fan they provided was sufficient.
The gorgeous view from our room 220, the garden in the back.The 100 year anniversary expo was fun. Breakfast is good. The construction on the other side of the church, hopefully it will end soon.
fantastica staff, good location, marvellous include breakfast
Excellent Location, very nice antique Building, very well maintained, very charming/interesting history, sentimental!! Very well thought out!
Convient location, friendly staff
Holiday There was a renovation of af building going on, just next to the Hotel and our balcony.
WiFi in the Lobby did not work
Convenience for parking, shops and lake front. Lack of mini bar. No lift from garage, Television not in working order and in spite of being told that it had been repaired, it remained unusable.
It is located right in the pedestrian shopping area which is very convenient. since it is in a pedestrian zone, it is loud during the night. That isnt so great...
location was central to shopping area and next to the lake, hotel was clean, staff were friendly rooms were dark and small, breakfast was poor selection, no wireless in rooms
Good staff Not air conditioned