Location! You can not beat the location of the Centrum. Also the front desk staff is awesome. They can book all of your excursions for you and if you would like dinner reservations, they can suggest where and then make the reservations for you. The hotel bar happy hour was excellent if you like beer and craft cocktails. The room size was a little small and there was no place for a second piece of large luggage. Also, even with the radiator in the off position, the room was extremely hot. We were forced to sleep with the windows open. The amount of noise coming from the street from cars and people at all hours of the night caused us not to get a good nights sleep in the 8 days that we were there. I wish I would have brought ear plugs.
The hotel is centrally located in Reykjavik and next door to some excellent restaurants. The staff was very helpful and knowledgeable of the area.
It was homely, comfortable room, nice surroundings, fantastic location, love the building on the corner of the centre of Reykjavik, close to the harbour and lots of great restaurants & cafes & museums. Steff were friendly, breakfast was nice. Breakfast was pricey especially when you could get a huge cooked breakfast and warm coffee down the road for less. tea and coffee facilitirs in the room were poor, there were 2 of us and they didn't have pairs of the same kind of tea bag, no milk, small cups, little sugar, we bought ours from the supermarket. Internet which we paid for kept stopping working but when we called it was fixed and when we mentioned it again at checkout it was deducted from our bill, so was ok in the end.
cafe and breakfast
Having travelled extensively around the world, it was a pleasure to be greeted by service minded, smiling, friendly staff. The hotel was relaxing and stressless. Maybe, a little more attention should be made to controlling the facilities inside the room. Ensure things are regularly maintained in the bathrooms with drips, leaks, and edges correctly sealed with silicon. Minor issue, but essential to retain the hotel profile
Location was good. Parking was listed but it was public parking. We had to drive around and parked a few blocks away.
Outstanding staff. Very clean. Very central. Convenient bar and restaurant. Slow wifi.
The Hotel staff was very friendly and helpful in giving suggestions about places to visit, providing maps of the city, and arranging the shuttle to the airport. The Location is perfect, right in the centre of the city and close to shops, restaurants, the city lake, and sites. I think it's so unique that the hotel is above a Viking settlement (museum). I Loved this hotel! Although the breakfast is great, I do think it's a bit pricey per person (14 euros or $18 canadian).
Close to old parts of town. In fact, hotel is built over museum for first settlement.
Location in town. Ridiculous price for room that had no amenities. Paid five star price for two star motel. Room small, bed uncomfortable. Everything extra.
It was clean, desk staff were pleasant The hotel had messed up the reservations. My reservation through Kayak was fine. However, a hotel block that was to be released 45 days before my arrival was still on the books (I was joining a hiking group) and they tried to get me to pay for that supposed reservation. In talking with the agency that had arranged the room block for this particular hiking group, this is not the first time that this hotel has done this. In addition, a friend of mine who had confirmed her reservation at Hotel Centrum before leaving the US, received an e-mail that they were overbooked and she had to go to another hotel---even though Hotel Centrum had double bookings and indeed did have rooms.
Staff are very helpfull , location of the hotel - it is very central.
Very nice hotel. Good location, nice rooms, very comfortable beds and pillows. Municipal parking is very close to the hotel. The restaurant is very expensive.
Very nice room and location was good
Excellent restaurant There should be more sitting area(s)
proximity to downtown and shopping; friendly staff; comfortable lobby; luggage storage room. It was unfortunate to not be able to get into our room earlier since it was requested at the time of the reservation and our flight arrived from the US at 6:30 am. Also, our room was lovely and spacious, but way too warm and we were unable to be comfortable without the windows open, and the noise from the bars on the street was so loud, we had difficulty sleeping. I'd suggest air conditioning or blankets that aren't so hot so that we could sleep!
the location was second to none, city centre. very accomodating and friendly staff, a true credit to the warm and inviting icelandic style nothing
Clean rooms, nice decor Not best value for the money. Breakfast expensive
Very nice staff. Good location if you want to be in the City Centre. Not a good location for anyone who wants to get sleep on Friday or Saturday night in the summer, due to young people who party all night in the streets outside. Very noisy until about 5:30 a.m. But a good place for young people who want to be at the center of the action.
Quiet, private. I arrived at 7am but paid for the night before because I needed to sleep. At 12 noon it here was a nock on the door and a moment later a phone call. They wanted me to check out even though I had a five day reservation . Actually should not of been charged for the first day because I didn't get what I paid for, sleep. The staff was always to busy on the computer to acknowledge guest unless you engaged them.
Staffs are very attentive to customers. refrigerator door key should stay unlocked once unlocked until locking again
The room was large by European standards. Staff were pleasant and helpful. Great location. Would definitely stay here again.
The building was beautiful, and the rooms were very nice. Our television did not work most of the time. The hotel advertised a flat screen television. In as much as we certainly did not go to Iceland to watch tv, the television was also set up for viewing the bill on line, setting up a wakeup call, etc. It was also a problem because it was so noisy outside that we did not sleep. We usually would have just turned the television on to offset the street noice, but we did not have the option. This was a lot of money to pay without getting a good night's rest. It is actually the principle of paying so much for less than advertised than the actual television itself.
The hotel has a brilliant central location right next to the parliament (which is actually so small that we almost missed it) and all the major nightlife and shopping areas. Also very close to the harbour. The rooms were lovely, warm and cosy - beds very comfy! We had a great stay at this hotel, and the reception staff were friendly and helpful. Breakfast was too expensive for what it was. One thing that we felt the hotel could improve on would be a spa area - perhaps a project for next time?
CenterHotel系列は有線LANがあって、安定したネット回線が使えるのが良い。 当サイトで「空室あり」を確認済みで、直接行って部屋を見せてもらおうとしたが空室がないと断られた。 何日泊まる？ と聞かれたので、空室があるのにも関わらず客を見て判断している事に腹が立ちました。 その後、当サイト経由で２泊しましたが割り当てられた部屋は窓も小さく景色も悪く１番奥の部屋で移動に毎回不便しました。 日本人が嫌いなのだろうか？ 以前の書き込みにも不愉快な思いをした日本人がいましたからね。 設備は良かったのですが、デスク下の床が斜めになっておりデスクワークがし辛い環境でした。 とことん悪い部屋を割り当てられた感が否めません。
This hotel is located at the center of the downtown and it is very convenient to go shopping and to walk around the downtown from the hotel. That is the strongest advantage. The area of the room is very narrow considering the room charge, but it may be common in Reykjavik.
Excellent location, great harbour view, very clean room and the bed was huge! Didn't try the restaurant but the bar service was good and the bar area was very nice and relaxing. Staff were very helpful and pleasant.
The staff were really helpful, very clean room and bar
good staff, great location, nice appointrments, lovely atmosphere doors were tough to open and slammed shut, which can wake you in the small hours
Bed, showers, furniture No drawers, no dress closets
Atmosphere, people - nothing too much trouble, central location - overall great Disappointed that the suana wasnt working for all 3 days - one of the reasons I chose this hotel