良い点 (+) It is not that big problem but if I pick one - I wish the room cleaner to refill the coffee/tea, plus clean the mug cup. Rest of it, I was happy to stay there.
悪い点 (-) The location was great, close to the tube ( subway station) which is Queensway (central line) and the other station as well. There are lots of shops and restaurants nearby and big Hyde park. More importantly, the location was safe!