huge spacious apartment no information in apartment ie room servce. pool not heated
Great location, very reasonable rates. Great pool and entertainment for kids. Rooms dated but otherwise comfortable and clean
The different activities for kids. The quality and shape of the equipment like TV not working, leaks at the toilet, etc..
The cleaners were more helpful than reception staff if you needed anything. Bar and entertainment staff were very good too so it made for an enjoyable stay. Couldn't get much help from reception and it didnt help that they didnt speak much english either. They checked us in to a dirty apartment after making us wait 3 hours in reception and not even speaking and explaining what was going on. Our apartment was facing a very busy high street so we asked to be moved and were completely ignored. Finally after requesting a move again we were shown an apartment that was smaller and facing the same noisy road!!
Nothing, its very expensive and does not deserve its four stars. its not even a 3 stars. the rooms are very old, AC not working, durty carpet, price, poor breakfast....its a good 2 stars but not a 4 stars at all.
Tennis, live music, the view. Very n asty and rude reception-staff. OK security and excellently kind tennis-staff.
Nice view onthe top of the hotel on all Agadir They charged me duble by mistake ....so low when its come to resuld any problem ...no manager on duty
The room was huge and had a balcony.Excellent value for money You had to pay extra for the safe. The tv reception went when it rained, that is after all when you want the tv
the nois in the hotel shoud be less and the food smell should found away to make it less
As a last moment booking, we opted for this so called 4 stars hotel due to non availability in Sofitel Agadir or any others and it's location was near the beach Well few points to sum up the hotel services: -Any complaints were met with indifference from the management. - The room was adequate but nothing exceptional and was not cleaned to a satisfactory standard, room’s decor was straight out of a 1970’s & a shocking look for the 21st century (Almost broke my bones when falling from a broken chair. - The staff lack enthusiasm and generally failed to show any initiative. - The service in the restaurants was of a poor standard but overpriced and the restaurants were always empty and lacking any energy or life. - The pool area is fine but a little cramped without much thought to design. The waiting staff around the pool area were very slow and it always took ages to order food and drinks.
Nice 4* hotel. Only stayed B&B. Food was very nice. Great selection. Fairly big room. Biggest bed I've ever seen. It must have been over 8 feet wide ! comfy as well. Well equipped gym with good range of free weights and machines.
the recpetion desk staff were absolutely appaling the staff
Central. Friendly staff. Clean. Over-priced slow internet - a major turn-off when 20,000 kilometres from home and needing to keep up with business. Therefore, next question would be "No" if the recommendation was for those in need of good internet
Very good location There is not free internet in public areas of the hotel as it is written in the description of the hotel here at Booking.com
Good hotel for family holiday. Good location near beach, shopping and restaurants. Booking.com indicate this is a 4* hotel - its more like a 3*. Rooms is a bit worn out and the hotel could generally use a touch-up if it wants to be 4*.
My 7th visit,the staff are like family to me and cannot do enough for me.They know of my charity work for Agadir orphans and show that they hold me and my wife in very high regard.I would never stay in any other hotel Nothing at all.
Very convenient for relaxing. My room were quit good, old TV, and old furniture. It worth's the money. The exhaust toilet fan were not working, and they did not repair it even after we told the hotel staff.
Good quallity price ratio near the beach and the centre of the town.
The location was great and the pool area was relaxing and enjoyable. The room was clean and the service was good. The breakfast was also a great value and we appreciated the selection. The massage was terrible. They had no idea what they were doing. The good news is that the manager graciously gave us back 50% of the cost. The entertainment was average in the evening.
Location was fantastic.Staff frendly.Bedroom was clean. Bathroom very old and not cleaned properly.
Location buffet breakfast very early (5.30-10.00) and not very fresh, basic room
location We checked out on a Sunday and they couldn't take a credit card payment so we had to find a money machine and take out cash to pay our room.
Big room. much better privacy even compared with those 4star hotels. good location. value for money. close to restarants. not far from the beaches. Like all hotels in morroco, wifi is available in the ground floor.
The staff is Findley's, the hotel is at a great place , near by the beach. Breakfast is good.Animation for children is nice too. Its good family hotel. The breakfast closed-time is too early 10AM. Hotel bar is closed at 11.30PM , is even early.To much cats in hotel garden.
Room was quite big and very clean. Staff were really friendly and helpful. Much cheaper than a lot of other hotels in the area.
Very basic rooms, which is what you would expect for the money. However, they were clean and functional and the hotel staff helped us immediately with any problems we had with the room. Omelettes at breakfast were lovely and the restaurant and bar staff were very friendly and helpful as was the concierge service.
I prefer this hotel because it situated near ocean and have low rate. Personal of the hotel is not so good. They looking for all my moves. Breakfast is poor. Juice from powder.
Hotel was close to the tourist strip and restaurants and beach. pool area can become very crowded
Location was very good. The hotel had a lovely view to the beach. The pool looked great (although we didn't swim). Was a little noisy, as our room was near a public thoroughfare.
The comfort: the apartments are quite large and well furnished. They serve no wine, no beer and whatever alcolic drink neither
Really large(!) room with see view, clean swimming-pool, nice staff, calm place for relaxing... The window of our bedroom was on the terrace...not good for our safety. Wi-fi is only in public places (not in the room)...but general feeling was OK.
big apartment with lots of space,balcony.Ours could fit 4 people. very good value for money,nice swimming pool and close to the beach.has all you need. no complaints
The front desk needs to be more serviceminded and welcoming.
The Hotel was a very suitable for us. Our room was very large with see-view. This hotel was not expensive, but it was very clean and cozy. The city center is pretty far away, but it's cheap to take a taxi. There was a nice pizzeria in the hotel. The way to the beach was very short. They didn't serve beer or wine anywhere.
There was musty smell in the room most likely due to mold. Otherwise fine.
I like bedrooms number 408 4th floor and niceentrance pretty swiming pool although is not indoor ther havent Bar, no Alcohol and cooking is very low standar spcialy pasta is awfull and expensive for they offer , not taste at all . plus minisupermarket doesnt open early
Large appartment with practical lay-out. Nice swimming pool in the backyard. 5 Minutes walk from the beach.
lucation & the suits sayeis the tv chinals
The Staff are excellent very helpful especially the reception staff, pizzeria downstairs and supermarket, nice pool.
people very welcome some builder work next to the hotel
quiet and relaxed atmosphere with excellent rooms and servcie
The whole staff spoke English, that's very good! The breakfast and dinner, which was included, was good, and you could choose between a lot of food.The spa was also nice, but not everyone there spoke English. The entertainment at the hotel stopped at around 11pm, and when it was going on, your could hear the music up to the room.
Peaceful, relaxing and very clean and comfortable The food was terrible at dinner time, brekfast and lunch were fine
Tremendous hotel, excellent in almost every respect. Lovely rooms, efficient staff, very relaxed.
The cleanliness & arrangements
As opposed to the big hotels at the beach of Agadir, we liked Timoulay as a small, quiet but still comfortable hotel; the rooms are wide and clean, the food excellent; pool area is not overcrowded and the spa relaxing.
Very nice and relaxing The evening entertainment
Very nice personnel. They do everything to make your stay better. They made us feel part of the family. We even got a bigger, more expensive room, because they thought it would be nicer for us with our baby. Hele aardige mensen. Ze deden alles om het ons zo prettig mogelijk te maken. We kregen zelfs ongevraagd een grotere, duurdere kamer, omdat we met onze baby reisden en zij de andere kamer te krapjes vonden. nothing
Staff very friendly, very clean, nice big modern rooms. Breakfast was possibly the best ive had outside of a European 4* hotel. You can walk to the restaurant area in 20 minutes or take a taxi for a euro or 2, otherwise nothing really near the hotel. There is construction site next door unfortunately which will likely lose the hotel business
-The staff was very good compared to the other hotels in Morocco. Special thanks goes to receptionist “Amina” whom I mostly dealt with. She was very cooperative. -The hotel is not directly located on the beach like some other hotels. But very satisfactorily centered on the Cornish in an active area close to restaurants, stop station of city tour train, the birds valley and other services. -Rooms in the high floors on the pool and sea side have fantastic view during the day time. (for these reasons, I extended my stay for 5 nights as the hotel overall worth staying in and the service deserve the rate ) -I booked one deluxe double room. I travelled single and I expected some Moroccan ( boy or girl) friend. I was surprised to know that I was not permitted to have a companion in my room. -I was charged for two taxes. Although during my booking it was mentioned that taxes are included except one. -I was given a room in the first floor (city side) for two nights. Location of this room was not good at all. I asked to change it from the beginning. I was tooled there was no room available. They changed me the room on the third night. -I was charged for using the Safe box in the room. That was not cleared during my booking. -Corridors are not very clean. Rooms are good. -Breakfast menu remained the same for five days.
Good location This hotel should not be more than 3 or 4 star maximum. It is not a 5 star hotel as advertised on the site
Help full staff and good location near the beach
Close to the beach and to tha main attraction of the city I did not like the hotel because the standard was much lower than expected and for the value of money charched, for eample: low standar of the room, poor breakfast, extra payment for safe box and to wait for someone to operated, water run for long time before getting hot.
room desighn no
Big enough room, bed is pretty good. breakfast is okay. Ok first of all, there is no wi-fi, the hotel desk told me there is in the lobby, in fact I think there is only wifi in the management office with a 2 meters range. So unless I stand right by the door of the manager's office, I get no wi-fi. When I try to exchange some money to pay for the hotel, they didn't give me the rate of what's on the board, they just randomly gave me a rate which is quite low. And the location is so not close to the beach at all. Not recommended
I have stayed at the hotel on 4 occasions since february 2010. There are less expensive hotels available in this category but the facilities are better at the Intouriste. Staff are only too happy to help. The area around the hotel is under construction and litter is visible on the waste land.
The aspect of the hotel that stood out for us was the service from the staff. Particularly the reception staff. They were very helpful and helped in anyway they could and also spoke very good english. A few minor things like we had a patio table but no chairs we however borrowed chairs from our friends room. For more constructive feedback we felt that Residence Intouriste Hotel was very clean and well presented however compared to the hotels we had previously stayed at in morocco our hotel room in particular lacked character.
clean and comfortable rooms and had a great view of the mountains It is a distance from the resturants (40 min walk) and at the moment there is lots of building work going on (this didn't affect us at all). I'd advise getting a taxi back as it's a little dark! The beach is about a 30 min walk if you do this as the crow flies which also means a trek across wasteland. Will be great once the lots are finished
Staff all very friendly and helpful. Rooms lovely and spacious with nice pool and not far from other attractions in Agadir. Recommended and will stay again!
Liked it, the hotel was great for that price! Flys near the swimming Pool.
Friendly staff and helpful in guiding us in queries to take buses to Marrakech. Location possibly was not the best.
Fortunately only stayed there for one night. Comparable to cheap resorts in Salou and/or cheap Turkish all in resorts. Don't go there if you don't like: ants all over the room, terrible/old breakfast, karaoke/loud music during the evening/night, no comfort at all
This is my 3rd visit to this hotel this year. Comfortable, relaxed atmosphere. Staff are freindly and not intrusive. Hotel and pool are well kept.l Flies are a problem in the pool area, but this is Agadir in general, except for the beach environs. A fridge would have been useful.
Staff sencitiviness 1. Location. It is 5 kilometers far of comfortable beach. The district is very bad: a lot of buildings under construction, no any restaurants - only "mini-market" shops in the hotels around which dont have common things as bread, women's hygienic goods etc. There are half emty shelfs with goods having long term shelf-life (e.g. crackers, wide range of tinned food).
location to the beach & pool
The grounds of hotel where lovely and outside restaurant at lunch time
Food Bribing people to get a piece of information or decent service
The most me and my family enjoyed wat the ennimation team you have at the hotel the kids love them and we love them they made our stay fantastic and for that reason we will visit the place next year again they do nice night shows for kids aswell for adults and also the whole day they are around the hotel to talk to u and also to make u smile. the beds in the rooms are not comfortible there should be double beds if u book a double room so hope you guys change them apart from them the hotel is the best.
We could not fault the hotel. It's our third time in morocco and by far our most pleasent stay. The staff are so hard working and at the same time so tentative to all our needs. We are considering going back to the iberostar with our two younger kids for a week at Christmas. If not , then during the summer for sure. Simon and Sandra toft. For once I had no complaints with a hotel.
The hotel's proximity to the beach. Pretty much everything about the hotel was very disappointing. Our room (room 534) smelled like urine during the whole stay, the room conditions were dreadful (old rugs, worn-out blankets, broken fixtures...etc.), we didn't have any hot water in rooms 534 (the first day) and 322 (the third day), room 322 totally lost tv and phone signals on day 3 (we had to call the reception 4 times to get it fixed), the line for breakfast was always very disorganized. The building is old and doesn't have any elevators, which can be a big problem if your room is on the 2nd or 3rd floor. The rooms are way over-priced considering the quality of service. This hotel is definitely not a 4-star hotel... Honestly, I wouldn't even give it a 3!!