朝食の料金を支払い済みなのに、チェックアウト時に請求されていた 駐車場の料金を割引すると言っていたが、割引されていない 最悪のホテルです フロントの対応も悪い
Good location, a clean and wide room, and friendly staffs. I stayed in a discounted room.
I arrived from the US a 6:45 am. I got to the Residence Inn at about 8 am-well before standard check-in. Sara at the front desk was awesome! She offered me coffee and breakfast, and to watch my luggage until my room became ready. And at 10:30am, she gave me my room keys. Thank you for being so very friendly and accommodating!
Some of the best staff at a hotel I have ever encountered. Extremely helpful and friendly. Good location, but fabulous facility, big modern room, great shower. Highly recommend for all travelers, especially those that will be in Edinburgh for multiple days. Really good breakfast, as well.
the freindlyness of the staff we ewre quickly booked in and a booking for a restaurant arranged. no
Relatively convenient location; pleasant, helpful staff; clean & comfortable Hotel exterior & surroundings are bland & a bit depressing
Good location, 5 mins walk from Kings Theatre and 15 mins from Princes Street Nothing bad we can say about this hotel. We would definitely stay here again and wouldn't hesitate to recommend it to anyone.
relaxed atmosphere nice food lovely staff
Quiet - great views over city Room was stuffy but it was after a few days of very high temps for Scotland - a fan was provided which helped
The staff were amazing! They were really helpful, you could ask them anything and they would find out for you. We got snowed in and they offered whatever help they could and were really nice about letting us come back when we had already checked out. They were also very friendly and caring. Nothing really important, just that the TV was lower than the bed so it wasnt very comfortable to lie down while watching it. ANd the heater didnt stay on for long enough,
Very good service, clean place, good food, nice room, nice atmosphere
The hotel, staff and location were wonderful and met all our needs. We had a great time - the only slight problem was the key card for the lift - we never mastered the knack!
Staff at Premier Inn, Lauriston Place, Edinburgh were particularly helpful Initial mix uip over booking but resolved
Great location and a comfy place to sleep when enjoying the festival. Basic but clean. For the price during festival peak season good. Should not really be classed as hotel as essentially student halls being used for festival as such it has none of the facilities you would expect from a hotel. You stay in rooms in flats and as such you are at the mercy of your flatmates. I had a large group of Spanish students who held a party one night, after which the communal kitchen was a mess.
I like the quiet ambiance and the safety it offers and the superb helpful attitude ot the reception people. Well I was kind of disappointed that I wasn't informed that there will be no soaps and hot kettle! The city is so cold and a cup of hot drink will help a lot specially that there is no breakfast offered in the rates!
The room was a great value for the money. Bed was comfortable, clean room, was in a good location. Not that it was bad, but rather more inconvenient...parking near the hotel was expensive and I had to park away at a parking garage.
Great location, clean and comfortable room (even though a bit on the small side). The mattress was not so comfortable and you could feel the springs.
kitching is fantastic. everything you want you can find there!!!