スタッフがとてもフレンドリーで滞在中心地よかったです。特にLita とGregory。他のホテルには無いWine receptionも楽しめました。１３人のグループでしたが朝食のレストランも手際が良く、こちらが満足しているか何度も確認してくれました。フロントの家具、レイアウトも素敵です。よく写真写りだけのいいホテルがあるので不安がありましたがいざチェックインしたら写真通りの素敵なホテルでした。 スイートルームにアップグレイドして下さったのは大変有り難かったです。でもクローゼットの中がほこりが目だちました。前日に掃除していないのは明かでした。でもメモ書きで指摘したらきれいになりました。
The cleanliness and the location No everything was perfect
Location Rooms facing the street are extremely noisy like all the windows were open. Beds are very hard
The location was incredibly convenient.
Great location and very trendy
Location Expensive parking, rude staff
The location is great centralized to were you can walk to Fisherman's Warf and other main attractions. Hotel was very clean and serve was great. No pool
I loved this hotel. Very modern and very different! No
great view, fun nautical theme executed well throughout the hotel light switch in bathroom and the toilet paper holder were in odd places, but did not detract from the overall experience
Location Beds are too hard
Location to fisherman's wharf.
Tremendous character; felt right at home here. Location was great, just a block from the end of the Mason/Powell cable car line, a few minutes from Fishermans Wharf, a block or two from bus stops. Very quiet despite its location. Do not come here with lots of luggage - there's no place to put it. Rooms are small, beds are uncomfortable for couples. No place to put things, so you have to step over your belongings in your room.
This guest did not leave comments about this hotel.
Location was excellent, and the room was clean and well maintained. We stayed in the "Wharf Building" which seemed older and less maintained. There was no front desk staff in the building and it was difficult to get back over to the other building if we needed anything. Also, the elevator was under repair the full duration of our stay, which made the one working elevator very slow.
The hotel is conveniently located within walki g distance to main attractions in a beautiful city!
It's just a block away from the main street. In close proximity to bars and restaurants . The staff at the front desk was very helpful. We didn't go to the bar at the hotel but it looked inviting and we would have if we had more time. The hotel is a little older but nicely maintained.
Der Pool. Die Lage. Frühstück Buffet.
It was really close to all the attractions to Fisherman's Wharf The room we were in had a lot of guest traffic within the building such as people walking up and down the stairs and doors slamming. (room 241)
Staff extremely friendly and considerate, great location. Parking way too expensive, and maid would knock on our door way too early. Should wait until 10 not 8. Breakfast too expensive for not the best food.
The hotel is very 2 blocks away from any event or attraction I found 2 spiders in my bed . I just killed them .
Proximity to the wharf 1. Found a man's underwear in the drawer. 2. I was never informed I would be charged an additional$100 on the day of our check-in. I saw the charge on my online visa statement and told only after my inquiry. Since there were no damages to the room, I should expect a refund in a few days. My experience has been that possilbe extra charges are done after check-out and NOT on the day of check-in. 3. A few ants coming out of the heater. 4. A $51 charge for underground parking because of the high rate of car break-ins so I parked there, only to find they also have overnight parking in the gated registration lot but told the price is the same???? Likely or another way to charge more???? No transparency.
nice clean hotel - close to fishermans wharf paying $40.00 to park
Lots of food choices around the area including Starbucks. Looks clean. Nobody asked when we came in if we need help in our luggage. The bed creeks, make some noises when you move while sleeping. Parking is not included. You need to pay 50 bucks per night.
Very well situated to everything - transport, shops,
The location is within walking distance of our destination, the hotel is very clean and staff friendly. The room did not have a refrigerator or microwave, our previous stay there the room had both.
The rooms were clean, the cleaning staff was friendly and always greated when we would pass. The breakfast was very good and had a lot of options, we always are early and it seemed to get really busy the later you ate but they never ran out of food. I felt like it was a great value! The hotel is located in fishermans wharf and is walking distance to the pier and tour buses, bike rentals, shops, and dining options. We did not have hot water the first morning however it was fixed when we got back to the hotel later in the afternoon. The concierge staff could have been better- they suggested an Italian place for dinner that had terrible reviews- - im glad I checked ahead. We also asked about bars and nightlife and she sent us to broadway street which is full of strip clubs- didn't see many bars- after the fact we figured out that we should have been closer to the beach on the same street. They lacked knowledge of the areas, I know it's a big city but they should be familiar with areas to send tourists.
House keeping is good and something unexpected good....... Breakfast is not good enough e.g. lack of variety of fruits
Great location, excellent breakfast, comfortable rooms and courteous staff There is no fridge on the room
Location and friendly staff. Room was clean and quiet 3 years ago the parking wasn't as expensive as this trip 51 plus 8 tax each night is outrageous
Convenience of location, it is within walking distance to most all tourists attractions. The parking fee is outrageous ($45) and you must use valet to park your vehicle. Customer service was professional; yet, it wasn't above and beyond what should happen.
Very close to the wharf, restaurants, cable cars and cruise terminals.
Perfect location walking distance to main attractions. No guest laundry facilities had to walk to another Holiday in to use the laundry. Breakfast times could have been extended to at least 10am.
The Location was really good The breakfast was poor and the room was a bit dingy with a small bathroom. They had a coffe maker in the bathroom - yuck!
Cleanliness/comfortable /location Parking fees
The staff was great. Helped with tickets to attractions and local restaurant suggestions. Comfortable beds were a plus. No free breakfast, but reasonably priced breakfast was available
The price point and location were great. The staff was always kind and greated us. It was nice and clean. So was the general location of the hotel. Some other "high end" hotels in the financial district for instance suffer from ridiculous pricing ,and you get to watch homeless at close range. The beds were terrible ,imagine the Grand Canyon combined with the Marianas trench. Rooms very spartan and bland.
Within walking distance to everything you want to see! Perfect for families! Love the breakfast room. Very clean!
I loved the comfortable bed, the cleanliness, and the friendliness of the staff. We had stayed at another location the night before which was so terrible, that I was online looking for a hotel and fortunately found the Marriott. They were able to accommodate us and turned our potentially awful weekend into a great success. I wish we would have found Marriott earlier. Could hear some people late at night but they settled down quickly enough.
The hotel staff was very helpful! Everyday Edward had suggestions for us. The room was very clean and was in a great location. Only a block from the dock, food, shopping, and tour buses. Street was a little noisy. But obviously, not the hotels fault.
Location is very convenient, 10 minutes walk from Pier 39, 5 minutes from tram stop. It is clean, safe neighbourhood. Hotel itself is also clean. Breakfast is actually not existing, althought description of the hotel says differently. Just don't count you get anything except coffee. Also the room is extremely small. The two beds are actually accupying the whole space available. No room left for sitting or even walking.
The location was awesome!! The room was confy :) I liked everything
Location and price Poorly kept exterior and lobby. Lots of trash and debris outside door and in parking lot.
I loved everything about this place. Travelling alone I felt safe and secure here, it was close to where I had to go to meet the tour buses as well as within walking distance to the pier which had such a great atmosphere. The room was clean and comfortable and the rates were more than competitive. I would highly recommend to anyone looking for a place to stay while visiting the lovely San Francisco
It's a delightful, charming little inn, centrally located and a good bargain. The location was very near Fisherman's Wharf. The staff was extremely helpful and friendly. Overall, it was a very positive experience. There was no elevator but that wouldn't have been authentic with the original style of the hotel or aesthetically pleasing.
Convenient location Telephone did not work, safety on outside door was broken, don´t fall for the breakfast is included, it´s a joke, at most they could call it a snack.
The location was great as it was just a short walk to Fishermans Wharf. The free wi-fi internet was a really great feature. Staff were friendly enough, and although the room was not flash, it was comfortable so it was definitely value for money. There is a sign by reception that says "This area contains chemicals known to the state of California to cause Cancer and birth defects or other reproductive harm."... this was slightly concerning. Also I couldn't work the air conditioning unit but that could just be me :-)
Clean, recently redone, decent value. Cheaper rate if you call the motel directly.
Location The family above us was walking around all night and the building is old and you can hear every little noise
3 mins walk to fishermans wharf Daily parking fee on the top of their daily hotel rate.
Wonderful accommodations and friendly and helpful staff. I will definitely return again.
The bed was comfortable It was a motel and very overpriced.
The staff was very friendly and helpful. The facility was clean and comfortable and you couldn't ask for a better location for Fisherman's Wharf.
Price, Location, access to taxi's. I requested the earliest possible check in time, and after my flight landed on the day of check in, the Hotel text me and said that I couldn't check in until after 3pm. I didn't have a rental car so I had to drag my luggage around downtown SF. I also requested to have a room with a view and a room on the highest floor possible. I was put on the 3rd floor with a window facing the hotels interior roof top. Zero view. There were large cobwebs above the bathroom door frame, the top sheet of my bed was yellowed on the underside and there were a few small stain marks on the sheets that were either wine, juice, or blood. King size bed was not comfortable at all. I HATE the hotels TV/entertainment system. The remote has a rollerball to control a mouse on the screen that is so small you can't read it unless you are sitting in the chair at the desk. Least user-friendly system I've ever used in a hotel. It's like you are watching tv through the computer's "tv application". Really strange.
We liked the appearance of the lobby and room. The location was convenient to many things. I didn't like the fact that I had to pay for internet at $8 per 15 minutes. It wasn't like other hotels as far as amenities.
Location Price confirmed by booking.com was not registered with the hotel. When they tried to charge a higher rate, I had to present the confirmation email from booking.com in order to get it adjusted down to the confirmed amount.
Location was close to wharf activities Food and shopping choices were abundant. Location had some logistic predicaments Cable car hub is nearby but there was an accident so I had to take a bus but it didn't go to my END point and I had to walk 5 blocks UPHILL
The place was gorgeous, clean and spacious But they were so understaffed. We checked in at 430pm and did not receive our crib for the baby until close to 10pm! We had to call them once to remind and I had to remind them at the counter when I came back from the store. We also added some items for them to bring up like baby shampoo and toothpaste, etc. when housekeeping came up at 930pm, he only brought the small items. I asked about the pack and play and he said they never told him. I assumed he was going to ring our toothpaste and the bedding for the baby, no. They didn't tell him about the toothpaste either!!!!! He had to come back twice!!! It was late and waaaaay past the kids bedtime. Sooooo annoying. The ladies at the counter made it seem like they would take care of everything but they didn't. One of them even asked me about the crib check in. Very disappointed.
Close to the wharf and waterfront Huge construction going on. Had to take side door, make shift reception area. Didnt really feel welcome. would have preferred to stay elsewhere had I known about it.
I was here on business. I was very pleased with my room and the staff. My room was really clean and the workout room had many treadmills. The only thing negative comments would be minor so I won't even mention them. Thank you Hyatt !!
Great location. Staff was very friendly and accommodating. We had 2 doubles and the beds sagged in the middle. Very hard for two people to sleep in a bed. Kept rolling into eachother. Please update mattresses.