Great location with parking. Friendly staff. Clean.
The Travel Lodge was a clean and convenient facility. The staff was wonderful!! None
It was what we expected, car park is extra which was not clear from the booking info?
Great staff, very friendly and helpful. You can walk from the hotel to important touristic places.
The service No complaints
The location. It was near everything we wanted to do Didn't have the amenities we asked for (I.e. fridge/microwave)
The staff were really helpful. They let us checkin early and didn't charge us. They were good value for money. However the room was basic and did the job. You would have to eat out as the are no kitchen facilities.
The staff was frinedly and helpful There were no in room movies and now swimming pool. The continental breakfast could have been expanded with fruit.
it`s proximity to the fishermans wharf area and easy access to Van Ness/101 freeway. rooms facing Lombard st. are prone to street noise during peak traffic hours.
value if you just want to put your head down at night, room could be updated , looks kinda old fashioned, but it was suitable for what i needed it for. room could be updated , looks kinda old fashioned, but it was suitable for what i needed it for. walls a little thin, could hear showers from the next room right by the headboards, lots of noise coming from the room above us,
Location is very good, close to Fisherman's Wharf and easy access to Cable Car and Streetcar. Neighboring street, Polk Street, has a wide variety of nice restaurants. Good value for the money in central San Francisco. Sound insulation relatively light.
front desk was very helpful when we couldn't figure out where to park in the garage extra charge for parking. At the rate of the room parking should have been included
Hotel staff was nice, friendly and helpful. Unfortunately the rooms are noisy because they face the street. Decent hotel but needs updating. Good central location and within 10 minute walk to fisherman's wharf. I consider this a budget hotel. Avoid room 318: Very noisy and small.
- Rest room is big, parking is ok Security
Good location to visit SF Downtown Noisy, beds very bad, breakfast to be forgoten!
clean sheets and comfortable bed very noisy location at Lombard and Franklin, musty smelling rooms, look for better options for about the same price in that area
Clean rooms. Great for just passing through Price. Could have been $50-$80 cheaper.
Simple clean room.
The place is in a convenient spot, near to almost everything in SF downtown area. The staff was nice and helpful The bed and carpet were damp and had weird smell. Theres a guy sleeping on the stairs, which iscreepy. The price was a little expensive but we had no other choice due to last minute decision
Helpful staff Free parking microwave & fridge location a little updated a little bit noisy, but it's San Francisco so understandable
Location Way too noisy, dated hotel, rooms too small, not enough parking, elevator wouldn't work.
The staff was super friendly. The hotel was very clean. The room was a little small but perfect for us. 2 adults, 2kids. We just needed a place to sleep as we were out and about all evening and left early in the morning. I highly reccomend this hotel. About a 15 minute walk to the warf. Nothing. :-)
Cose to where we needed to be Room smelled of urin
location parking overcrowed. handicapped spaces taken by non-handicapped. Elevator didn't work. Noisy guests on floor above. Double deluxe room wasn't either.
Good location. For travelers with the car- free parking. Free wi fi access
Felt like home when first checked in Felt not important at checking out
A good budget motel for a short stay in SF... Small stinky room...
The kindness of the people at frontdesk. Checking-in too late (2 pm). I had to wait for two hours for rooms to get clean. Rather poor wireless connection.
decor of the rooms Parking area too small
Clean, cheap and parking is included No a/c and noisy (both traffic and residents)
Plenty of parking, comfortable bed, good shower Refrigerator did not work
The ability to park in a very busy city and the friendliness of the relief managers. The lack of facilities to make anything other than poor quality filter coffee in the room.
Good location and price. Complimentaly breakfast was less than expected.
excellent location, parking available, clean room
Comfort Inn By the Bay was close enough to the things that we were looking for that we were able to walk from place to place for much of our trip. The staff was very friendly and the hotel felt safe and cozy. Even after we checked out, there was a place for us to safely leave our luggage until we actually left the city.
Comfortable stay. Lovely staff. Enjoyable full, free breakfast. No black out curtains in the room.
Location close to most everything
The room was clean, good view (we could see the Golden Gate Bridge from our 6th floor room). The staff was very friendly. Parking garage spaces were tight but adequate and a good value at $26 per overnight parking. If you are a light sleeper, this place probably won't work for you. It was very noisy, outside and inside. We could hear traffic, sirens, and even people talking outside on the street at all hours. Two homeless people on the sidewalk had a loud argument at 5 a.m. regarding a space they wanted to claim for the day to solicit donations and we could hear them quite well. In the room next to us we could overhear their conversations even though they weren't talking loudly. The walls must be rather thin!
Good location Staff was rude. They made my wife cry.
Location close to Muni and decent value for the money. Internet connection and speed could have been better and faster. Too many disconnection and slow at times. It will be nice to have dedicated area for free breakfast, instead of to go and have it in your own room.
Front office staff very friendly. Rooms were dated and it was under construction. Had to be moved to a second room because of a leak and the room not being cleaned yet.
The hotel accommodated free guest parking for every guest. Compared to other hotels the price was lower,. San Francisco is expensive though. Many guests smoking in front of their rooms. One person even had laundry hanging by their door.
Location Friendly staff Only one elevator Limited parking space
..... 1. Thin walls, could hear neighboring rooms conversations clearly. 2. cockroach in bathroom. 3. when my travelling partner tried to return to the room after visiting with friends the key card did not work. I was not there but the friend walked him to the hotel. This was 9 hours after checking in. The attendant was rude and refused to rekey the card without an argument then a scolding after. Ridiculous.
Location Everything else. Possibly the worst motel i have ever stayed at.
Great place! Location, value and friendly! Will be back!
Quick cab to union square, had cute diners and deli's right across the street. Great hotel if you're looking for something affordable but clean and near the heart of the city. We were only there one night and barely in the room so we weren't looking for luxury. Breakfast was just a few items, but didn't affect us at all.
Nice, clean room. A bit noisy, but better than I expected. Noise.
Very pleasant stay, but simple rooms. Owner is very accomodating Be prepared to ask for another room if you prefer non-smoking! The hotel is 'non-smoking' but some of the rooms have a heavy presence of smoke, so be prepared to ask.
This realy is a great hotel in a great neighbourhood! It was realy cheap for this location, and there was free parking and free wifi. For breakfast you just walk for 5 minutes down the street, and there are several reataurants.
Many TV channel availables for free. Nihil
Relatively quiet and efficient. Since my stay was for an overnight business meeting I was looking for something quiet, clean, and easy. The Lombard Inn fit the bill! Nothing jumped off the page other than they need to spruce up the blankets a bit.
None Poor customer service and lied. I requested a refund, was told by the hotel staff it would be processed, then was charged the full amount. When I called and inquired about the refund, I was later told that "there was nothing he could do" to process the refund his coworker had promised me.
Good hotel Traffic noise. Can't help that though. Busy street.
centrally located, helpful staff, quiet, updated rooms, free parking