Accommodating staff, comfortable bed and great location. A short walk to the ferry terminal and Montgomery BART station. Windows are thin - the clang of the trolley bell was clearly audible despite the fact the our window faced Montgomery, not California Street (where the trolley runs).
staff was very accommodating and helpful. It was a wonderful experience. nothing.
Location and Gym
We were in town for the marathon and it was a fantastic base for our adventures. They allowed us to check in early when we arrived in town. They let us check out late so we could shower after the race! The staff were kind, friendly, and very accommodating. It was within walking distance of everything we needed and easy access to public transit. Don't forget to sign up for the loyalty program!
All staff were helpful & friendly. For leisure travel not the best location
Very nice hotel, probably standard for this class, the Omni was well situated for easy access to Chinatown, the financial district and not too far from shopping and the waterfront. Staff were often helpful and politely friendly. I appreciated the advice from the doorman and concierge. I don't much care for being charged for in room wif and a better front desk experience would improve my rating.
Charged me for parking but I did not have a car. Also charged me for internet after they said it would be complimentary
Location and relaxing after event evening just downstairs from room. Resteraunt not open late enough.
Hotel was clean and staff was super friendly. They all were super helpful and went above and beyond to make our stay comfortable. The rooms were very quiet and the restaurant in the hotel was very delicious!
La ubicación del hotel El personal de la recepción no es amable ni amigable con los huéspedes.
The view was amazing and it was centrally located. The wifi was not free and I was bumped from a room with double beds to a room with a single bed. I would have been okay with the change if I had been notified beforehand or been compensated somehow.
I honestly don't have nothing really good to say I booked a double room with 2 beds I get I queen bed couldn't even get a roll away we slept so uncomfortable it was the worst experience I had in a hotel I told the staff and they told me a manager would call me the next morning Bt never did worst hotel experience ever
The view is the only thing we enjoyed. Horrible customer service. My fiancé and I were treated very poorly and when I talked to the manager Jeff, he was very apathetic. We asked for 2 bowls from Jeff later on and they never came. I had to go down to the front desk to grab the bowls myself. We also needed assistance with the television and no one ever came to help. If you are looking for a place where you are ignored and treated poorly for $200 plus a night then is your place. I am astounded that a place like the Hilton could hire such an awful manager as Jeff.
Good view. Bed a bit soft.
Staff was nice helped out with everything I needed. Breakfast was good. Rooms clean and comfortable. If you are indecisive about hotels go with this one....won't be disappointed Being that it was super bowl weekend price was out of control
Location Seemed like it was more fore business stays.
The location was convenient, the bed was comfortable, and the staff was very pleasant and helpful. For such an expensive stay, there were few amenities. Traveling with an infant, it was very inconvenient not to have a fridge or microwave in the room. We ended up ordering a bottle warmer from Amazon Now because there was no other way to warm his bottle. Also, the internet connectivity was poor. The parking fee was very high. .
Beds were comfy, gym small, food in restaurant was tasty. Outdated showers, expensive food and room service, small gym.
Thanks to everyone but Patricia and Usha were so amazing and pleasant N/A
Clean room and comfortable bed. Limited fitness center
Great Location and professional staff. Small rooms, no small cooler for beverages in room. Small bed the size of a double. No room for toiletries in bathroom. I requested a quiet room and was given one right next to the elevator, go figure.
Great views and convenient location!
Because we booked through the AMEX Fine Hotels program, we were upgraded to room with a truly fantastic view of North Beach, the bay, and the Bay Bridge; we were comp'ed breakfasts; and we got 5 nights for the price of 4. The hotel is in the financial district, which is very quiet on weekends.
No Problems. Exellent Hotel. Very reasonable prices. Good location for sighseening of San Flancisco. Please write to add the advise of the public way from SFO. BART, Door to Door Bus, Taxi.
San Franciscoの多くのホテルがInternet有料であるのに対して、速度に不満はあるものの、フリーというのが良かったです。 入り口が分かり辛く、初めての土地で見つけるのが大変でした。また、隣の部屋の扉が近いので、隣の部屋に出入りする人の音が良く聞こえました。
It was in exactly the location i was looking for
very clean and central, good hotel for SFO, would recommend it
Staff was very friendly.Room was tiny, but given the city it was to be expected. Area of town looks seedy, but never had a problem.
Hotel is in Chinatown, only blocks away from North Beach and a nice (downhill!) walk to Fisherman's Wharf, but the cable car line was close by and provided our return to the hotel. Hotel staff was very friendly and accommodating. Breakfast was continental style (toast, boiled eggs, cereal, coffee). Hotel and room were VERY clean and room was not as small as I thought it would be.
The TV could not be heard well over the street noise- volume was locked at low level.
Beds are not made for long people
Right between Chinatown and North Beach. Clean, nicely decorated, friendly staff
The location. Walking distance to quite a bit. I did not like that they did not help move bags and that the internet was an additional charge. Printing was an additional fee on tp of the internet fee if someone needed.Also the room faced a brick wall and the rooms were not soundproof.
We enjoyed our stay at SW Hotel.The staff was most helpful, especially, Jennifer, at the front desk. The Hotel is very handy to all the shops and eateries(internationally) and within walking distance to churches & public transport.During our stay, we walked everywhere....and it was safe and pleasant. n/a
The location is by far the best part of this hotel. Will be staying there again every time I travel to San Fran to have a good time. Not a very large room or special hotel for anything other than location.
Very clean and modern. Staff friendly and helpful. The location is excellent and within walking distance to many of San Francisco tourist sights. The value was great - especially for a city hotel. The rooms are a little on the small side, but doe the value I would stay here
The room and bathroom were very clean. The price was comparatively attractive. The windows faced a cement wall; felt like I was underground. ** For bare bones travel to downtown SF, the place was okay. The room was drab. The staff turned off the AC daily so the room was hot each day. Walls were thin; could hear neighboring discussions. The bed was unconventionally firm. Lighting was awkward; one ceiling fixture as primary.
CAFE TRIESTEとCITY LIGHTS BOOK STORE がとても近く、毎日のように通えました。また、部屋がとても広く天井が高いのがいいです。トイレやシャワーは共同ですが いつも清潔でした。スタッフもみなさん、とても親切で感じのいい人たちです。室内の温度等はちょうど良かったです。 立地がわりと賑やかな通り沿いなので 夜中（深夜２時くらい）までかなりうるさいです。騒がしいと眠れない方は難しいと思います。部屋には テレビと小さな洗面所とベットのみ というシンプルさなので、自炊等は難しいです。一週間滞在しましたが、一度も掃除はありませんでした。