立地はグランドステーションに近く、買い物も大変便利。 そばにスーパーもあり滞在しやすい。 部屋のワイヤレスランは有料だが、ロビーではフリーWiFiの環境で重宝した。
Stayed here Dec 12-14, 2014, this was our 2nd time staying here due to close proximity to Navy Pier's Winter Wonderland. Last year the Manager's reception offered better appetizers, seemed to be a bit cheaper this year. Staff is wonderful and room was really clean. We had an issue with the thermostat, it was almost 80 degrees the whole stay. The kids love it here, it's really family oriented. They seemed to like swimming in the pool better than Winter Wonderland, they made several little friends during our short stay. Will probably be back next year, we love it here.
Friendly staff and clean facility No complaints
Friendly staff. Excellent breakfast. Enjoyed happy hour each night.
Great location and comfortable rooms; breakfast was an awesome surprise in variety and quality Room service was slow, rooms not super clean and could definitely do without the lobby dance music during the day when kids were napping
Staff was very helpful and we were able to get a later checkout upon our departure, which was nice and allowed to kids to swim for a bit before we left. Check in and out was easy, and parking was easily accessible. The price on the all inclusive Disney kids on Demand TV package I order did not reflect what was charged to my bill. It was only a difference of $2.99 and ultimately not a big deal, but still, I feel as though you should be paying what you are quoted. Also, being that it was a holiday weekend, it would have been nice if breakfast was open until 10 as it is on the weekends, but I get the weekend vs. weekend schedule. The lines were a bit long by the end of breakfast and early breakfast is always hard to do with my kids. But again, not a huge deal in the whole scheme of things. We will definitely be back.
Nice hotel, casual and comfortable. Great breakfast. Very convenient to Navy Pier. Would definitely reccomend to friends and would stay here again.
Located close to shopping and conference centers Amenities are average
Not convient. Poor service
Very good location Hotel wasn't nearly as nice as other embassy suites I have stayed at.
A very cool place. Location was great and the rooms were clean. Nothing
The proximity to great eateries, bars and fun activities cannot be beat. The staff was pleasant and accommodating.
The front desk agent was very helpful, even though Expedia had not forwarded my reservation. She checked my bag and took my phone # and said that they would call when my room was ready... The room was clean and I like the way it was decorated. Nothing
Quiet, quirky, nice beds, great location. Loved the robes and free, delivered to the door morning joe. View of a wall in my room, but no street noise either! A bit pricey
It was a different hotel experience. For example: They delivered fresh coffee in a thermos in the morning versus making a cup. Noisy hvac unit.
Modern, clean room with access to restaurants: some that claim to be the home of deep dish, Eataly, and some other nice but standard places. Cute cafe in the lobby with good coffee and pastry's. Close to subway, and not too tricky to get to from airport. I was surprised to see vending in the room: the mini fridge was stocked with drinks, and there were cans on pressure plates that if you moved, you bought the items. It made me feel nervous that sitting at the desk if I jostled a can I'd have to pay $5. I had them take all of the vending things out of the room, which they did quickly and with no fuss. Probably something you want to check on if you have a problem with alcohol, have kids in the room, or just not in to having impulse purchases in your room. Also, they are a decent hotel, but all of the copy on their marketing materials and their look seems like they are trying way to hard. Show, don't tell. If you have to tell us you are cool, you probably aren't. That said, it is a fine hotel - we can like you the way you are.
Really neat place, fantastic location and price
Comfy room. Excellent attention to detail. Super cool hotel bar. I have no complaints.
What a fabulous find this little hotel is! Superb location, funky decor with a rock 'n' roll theme, and prices I couldn't beat after a day's searching online. Sure, the rooms are small, but the renos are modern and neat, and there's great music in the lobby, the bakery and the Berkshire Room. Definitely where the cool kids stay ... even if the cool kids are over 50!
Me & my friend had the pleasure of staying at your hotel for a long weekend getaway. From check in to check out your staff & facilities were very pleasant & accommodating. I just want to point out that the bar staff, Brian & Izzy went above & beyond to make us feel welcome! Once again, a big thank you to the AC Marriott for doing a great job!
Great location, comfortable beds, fridge in room. Service was good. Not overly comfortable, very minimalistic, breakfast was mostly cured meats, cheeses, cereals, and fruits (no eggs, oatmeal, etc), room felt a bit cold and sterile for our style.
very friendly, super clean, nice location $50 a night parking
Great neighborhood. Felt safe walking around. Clean, comfortable hotel with friendly, helpful staff. Loads to do within walking distance. The cabbies didn't seem to know where the hotel was. They tried to drop us at the Marriott which was a block away.
Beautiful room. Inpecable service
I would guess that most people who gave this place a positive review have never stayed at trump. For the same price trump offers a vastly better experience and much more comfort. The gym and spa at trump make this place look like a spa from rural Cambodia. Rooms were an ever so slightly better version of the Conrad. No pillow menu. No glacier water. No espresso machine in room. No microwave or stovetop with dishwasher( all present at trump). And no cake with gold leaf on it for my birthday!!!
Great location across from Saks and neiman marcus. Hotel gorgeous, bright, elegant in public areas, very comfortable and luxurious room and bathroom
EVERYTHING, THE SERVICE WAS THE BEST AND THE BATHROOMS LARGE AND BEAUTIFULLY DONE. NICE TOUCHES EVERYWHERE! NOTHING
Really enjoyed how friendly everyone was towards us especially since we were a young couple there and the staff told us good morning and everything each day and always had a smile on their face I can't really say I didn't like anything about the hotel or service. The only thing was it was a little expensive for us. Other than that everything was excellent
I've stayed at several nice hotels in Chicago and this is by far my favorite. Very comfortable, tastefully decorated, incredible A-V/home automation controls. This was the perfect home-base for a multi-day business trip. The atrium also had a splendid Sunday brunch with string quartet. Couldn't be better
Chicago Downtown の利便性のわりに低価格なコストパフォーマンス。 建物自体が老朽化しており、ラグジャリーな雰囲気はない。朝食はない。
Lack of comfortable lounge area in the bar area. Years back there was a very ample lounge area for either for couples or larger groups. Too bad they eliminated it. I am also glad the re-opened the pool early.
Location was fantastic and newly renovated older tower was lovely. Pool and health center were fantastic When we parked in the garage, no one offered to help us with our luggage. The parking fee was astronomical at $67 a night. I was charged $400 plus dollars for a mini bar that we never touched and it was obviously from another room as the names on the requests were not us. One employee said she would have to investigate and it would delay our checkout. NOT GOOD! I called the front desk again and spoke to someone else who immediately removed it
Nice bar and restaurant in the hotel Very slow elevators, mini-bar costs were outrageous. No one wants those any more. Guests would like a frig and microwave. Cost of room was outrageous for how mediocre the rooms were. The parking is a total rip off at $67 a night.
Location, staff, great pool and work put facilities. We were able to walk where ever we needed to go. Architecture is beautiful. Great place to stay. Comfortable rooms, nice view. We loved our stay and will go back. Need a better coffee maker. Small microwave in room. Fridge for your own soft drinks. Mini bar was very expensive
The deluxe room appearance
Location Ease of Check In and Check Out View overlooked the back of the building. Room was right next to elevators, but it was very quiet.
Room was small but clean. Bathroom was nice. $65 for parking? Really?!? I guess I could have parked in a ramp nearby, but didn't want to deal with the whole schlepping the luggage back and forth the the city...
The location was top notch in a historic building- it was pointed out during our architectural boat tour! Our room's windows were inches from a brick wall which made me feel very unsafe. No notice that it was an interior rom when we booked. In addition, we could hear the wedding reception going on below. Sure this hotel has plenty of rooms, but do you really want to chance it that you will be placed in one without a window?
This was my first time here and it was AWESOME! I would defiantly recommend. The staff was very friendly and welcoming . The rooms were beautiful and clean . We had a nice view as well . The beds were super comfortable as well made the weekend awesome. I didnt like that i wasnt informed ahead of time of a deposit , since i booked it online and it gave me a total , i was thinking that was the total . I was then informed i would get my deposit back the next day and it did not hit my acct for three days . I just dont like to be misinformed. My last complaint would be that the bathroom doors were kinda small.
Great location Dirty bathtub, lights out in bathroom of room 541
This hotel has a long history and floor plans are quirky but the rooms are remodeled and modern. Our room in the historic tower had a 31st floor view that happened to have windows facing 3 different directions for a 270 degree view from Michigan Avenue to Lake Michigan (I think it was the only one on the floor with that expansive view). Minibar charges when we didnt use anything is always really annoying. I would have hoped a nice hotel like the Intercontinental wouldn't have this issue.
Great location,cleanliness, comfortable beds.
Great newly updated rooms and incredible gym that puts many Health Clubs to shame. Room Svc leaves a bit to be desired but luckily they're located in great proximity to many great restaurants.
Full size mattresses sold as queen size
Location Old, small rooms, poor plumbing. It's an embarrassment for Marriot. Don't stay here
Please get Keurig coffee pots in each room
Great location, great staff No fridge or microwave
Location and decent sized, clean rooms. We booked day of stay and got a good rate. I would actually rate it a 3.5, but I didn't have that option. Extremely uncomfortable, stiff sheets.
The best part is that the Merriot is in the "heart of the city". Offsite parking.
It is such a big hotel I found it chaotic especially with several different events going on. Crowds of people, lots of noise. Just too big a apace for me!
The view from the room was very good The staff was excellent. The place had a very modern feel and look. The bed was very comfortable I would go back. The room did not have enough outlets. The room was small for the cost.
Everything!!!! Cost of parking.
I arrived 2am and there was no reservation and the company never told me there was a problem with my card. Spend until 4am getting another reservation for next day and then arrived and there was no reservation again. They ruined my entire business trip. had to spend half day looking for another hotel. The first night Marriott accommodated me in a room that was not what I expected. At least had a place to sleep. They were kind and very helpful, but the room I got was not what I expected. But It wasn't hotel's fault was getaroom.com fault.
This hotel is exactly what you'd expect from a stay in Downtown Chicago. Imposing structure, bustling atmosphere, and lofty prices. The central location couldn't be beat and the view provides you a look at the city no matter which direction you face. Room was clean and modern. After some initial difficulties, a new room was provided and sorted out with a credit to be used with breakfast (delicious breakfast, but expect to be charged the Chicago price for it). The price for staying directly on the Magnificent Mile shouldn't be surprising. The lobby was constantly occupied and persistently loud, which also is indicative of a stay in Chicago. The initial room assignment seemed to belong to another individual as there appeared to be clothing in the closet and a suitcase laid out when the door upon a very brief inspection from the cracked door. After informing the front desk, a new room was quickly assigned...but only one of the two keys ended up working. After our final trip to the front desk, we were in better shape and the breakfast the next day was delicious. The room was by no means spacious, but exactly in what you'd expect from Chicago standards. Don't forget you'll be paying for parking, which is at least simplified by the ability to charge to your room.
Brenda served us for breakfast most days. She was a the best. Always attentive friendly. Took care of us well. Our last day we had a different waitress and our order wasn't right, we couldn't get her attention and had to get a manager in order to get our check. When you go for breakfast in the fabulous restaurant, ask for Brenda. Loved the green drink with Apple, spinach and ginger. It was really good.
The staff was very helpful and freindly. The room was clean and very nice located near a lot of shopping. Our stay was very enjoyable and we will stay here again soon.
Rooms were very comfortable and clean. Courteous and friendly staff. Location is excellent for shopping. I definitely would return to stay again.
I liked it all
The people at Wyndham were so helpful making sure everything was perfect for us! No.
The air conditioning. Our room was not ready at check-in. The bed skirt was torn and stained. The in-room movie played very poorly. The staff was unfriendly.
Close to shops at magnificent mile Pool was small and not kid friendly. A 16oz pop was $4 plus tax at hotel store
The accomodations were comfortable, the hotel beautiful, the location convenient, the staff extremely knowledgeable, friendly & helpful. Not really. A common suggestion that I have is in relation to the lights at the nightstand. Most places I've stayed, including this hotel, have both lights for double beds in between them. It would be better to have a light on the far side of the bed so the guest sleeping in the other bed is not disturbed by the late-night reader (me!).
The location was within walking distance to Everything. The hotel was very comfortable.
Service was amazing. Location was awesome!