The window didn't close properly, and staff was resistant to check it out and change rooms...we were given an adjacent room. The hotel didn't seem to have more than one or two rooms occupied(it was off season) and yet the clerk told us it was the "only room unoccupied"!!! Staff was not really 'friendly' and the questions we asked were met with a disinterested attitude.
Location was excellent Not 4* star hotel, only 3*
Staff was outstanding--helpful and provided excellent assistance. they offset the bad features. well located out of tourist rush. Hotel should not be rated as a 4 star hotel. needs work, but staff offset negatives. would recommend only because of staff.
Closeness to Old Town Some of the staff were very unhelpful, however others were very helpful.
Great location great staff
Friendliness of staff. Lovely pool on the roof. Door to balcony did not close properly so air conditioning did not work efficiently. Notified hotel but not fixed.
Beautiful position toward amenities, restaurants, bars etc. Breakfast should have more choices
Nothing The hotel is worth 2** while advertising 4**
Staff excellent with a friendly but efficient attitude. Helpful and guest orientated.
Position of hotel in sirmione. Breakfast was good. Pool looked small but was satisfactory. Sitting area around pool offered privacy. Underground carpark not for the fainthearted - steep entrance and exit, lots of pillars to avoid and expensive
We liked the swimming pool with a very nice vue on the roof? & it was near from the center & castle N/A
View from the room.
The location of the hotel was ideal, directly on the lake and free parking for hotel guests, as well as free minibar The receptionist (Barbara) put us into a inferior room to the one we had booked and was extremely reluctant to change it - the remainder of the hotel staff were good.
old fashioned but wiyout any special cachet
The exellent location -very close to historical Sirmione, very very beatiful view, thermal pool, not many people, polite and professional staff ... I have great pleasure stayed at this hotel 2 times and i am planing to stay there again.. very convenient to combine business trip to Milan with 2-3 days relaxing on the lake Garda Nothing
As well as being very well looked after, the staff worked hard to make sure our stay was without any hitch.
Our favorite hotel in the World to date. Wonderful location, room, food, staff. Quiet swimming pool. Wonderful tables for breakfast and dinner, right by the lake. Peaceful. Free minibar and parking. Wonderful town to explore. Food fantastic with good range of local ingredients and wines. Can't wait to go back. Shame it is such a long drive from the UK! ;-)
It was totally relaxing. Mainly older guests. No children.. Very friendly and helpful staff especially at the reception and pool.
Access to the hotel is difficult with many pedestrians on your way
Fantastic garden and situation of the property outside on Sirmione
Hotel setting and grounds beautiful. Staff very helpful and friendly.
Lovely hotel with first class location. a real experience.
We stayed in a junior suite which on the whole was very nice. The gourmet restaurant was very good, if expensive. The hotel was very peaceful and staff very friendly. Main drawback was the bed being hard and uncomfortable which we were not expecting from a luxury hotel. The bathroom was large with both a shower and a bath, but only one sink so you could not both get ready together which I might have expected from a junior suite. Be careful that this hotel is on the top of a steep hill which may be difficult for some people to access.
We liked the Concierge, the grounds, the history, the natural beauty, location, The hotel was rundown, antiquated infrastructure ( not 5 Star!!!) -plumbing, electrical, telephone, .. This does deserve a five star rating based on services and facilities. It has a very depressing feel to it as though it was an dowdy relic of the past not suited to modern travelers'needs.
Lovely, friendly staff and so helpful. Nothing was too much trouble and the breakfasts were fantastic! The rooms were nice although maybe a little bland!
Very helpful staff at reception desk. Wonderful location overlooking Lake Garda and just a few minutes walk into the hustle and bustle of Sirmione. A lovely place to stay. Can't understand all the complaints on Booking.com about the sparrows - it's not hard to share a crumb or two with them! Personally, we found women/men walking round the hotel carrying their lap dogs more of a concern !!
The hotel staff were absolutely fantastic and more than helpful. I am coeliac and had brought food for my breakfast and they were very happy to prepare this every morning for me. The pool area and loungers and view of the lake from the sitting out area was beautiful. We really had a relaxing stay. The only thing was the drinks in the hotel were a bit expensive but we partly guessed that they would be as we were not booking it as a backpackers stopover.
We really enjoyed our time at the Hotel Continental. The location was great a 2 minute walk to the town. So not as noisey as the hotels in the centre. The service and staff were friendly and very helpful. Would go back again.
Staff were very friendly and helpful.
Position was fantastic. staff very attentive. Good food. Walls slightly too thin. Can hear noisy neighbours at night
Very nice room, beautiful lake and mountain view, the staff were very pleasant, friendly and helpful but not intrusive.
Everything was wonderfull, magical hotel in the most beutifull town.
Hotel Marconi is set in a central location in the old town of Sirmione. It faces west onto Lake Garda with it's own smaill private desk. The room was clean and well presented, although not overly large. The buffet breakfast was excellent, with a good selection of choices, including an impresive selection of home made cakes and pastries. But the best part of the hotel is the staff. We had problems getting to the hotel, having got off at the wrong train stop and we left our booking and flight paperwork on the train. The receptionost was fantastic and very accomodating, helping us to straighten everything out. We really enjoyed our stay due to the staff and the good location.
nice quiet atmosphere no problems
This beautiful family hotel is in the old centre of Sirmione, with the free parking directly near by the hotel. The owners and staff are so pleasant, smilling, homy and friendly! So nice people! Gorgeous rooms have a lake view. Breakfasts are in the ground floor in a veranda and in a patio directly by the lake. Breakfast was excellent! Very big choice of food and drinks, fresh home-made cakes, everything was delicious! I really felt like at home. When we was leaving, they gave us their home-made cake, like a present. I really love this hotel and I can heartily recommend it! Thanks for all!
The management and staff were wonderful. From suggestions about Lake Garda to thoughts on nearby restaurants. Simione is a lovely place to visit and this hotel was equally as lovely. It was the best breakfast of my 2 week stay in Italy. They go above and beyond for their guests.
Location good, staff very helpful.
The hotel location is good, easy walking distance to the old town. The reception staff were not very friendly, the room was small and not clean. We asked for an iron, which took forever to find, there was no ironing board. The iron was very old and the lead had been repaired 4 times and was held together with tape. I felt it was very expensive for a 3 star hotel, 95 euros per night.
Good variety for breakfast. It was nice to have a pool although it was nothing special. Location was good. The room, particularly the bathroom desparately needed modernising. The quality of the furnishings and bathroom equipment was very cheap and it was like something from the 1960s. The bathroom was also tiny. I could not use my own hairdryer as when I did it tripped the electricity! The staff were also on the whole really grumpy and unfriendly with the exception of one or two people. In general I would not recommend this hotel and it certainly was not a 3*!
the staff couldnt be nicer very helpful in all the departments. the siting and dining areas were beautifully done out. I would like ro have had tea making facilities in the room
I highly recommend the hotel. We stayed for 3 nights. The hotel is small and rather charming; the non-suite rooms are in pastel colours - there is some charm in it. The service is professional and kind.We found the price to be good value for money.