Good service, punctuality, clean rooms, acceptable dish. Very expensive internet. I could accept if it were an under developed country but unbelievable for Europe, Germany in particular.
nice as all hotels of the chain not close to centre and area around is somewhat inhabitant
very poor very poor wellcoming,they gave it to me wrong key and I tried to open another room which is unbleivable and they gave wrong room then what they confrimed to us.
The wireless LAN was not included in the price. The breakfast was not impressive at all, not many items to select between and the food didn't taste all that good.
comfort Credit cards Pre-authorization: Amounts blocked on the card were too high
Staff were very friendly and cooperative on one occasion only, a number of people were 'stuck in the lift'. despite each person swiping their cards in turn it refused to move for some minutes. This was a little worrying for my father, who is 90.
Location, Liberty, Facilities.
Everything, it is a top class hotel. A courtesy bus to airport/fairground would be helpful.
This hotel was excellent from the staff, the service, to the quality of the room down to the sandwich that we had very late at nite. Nothing was too much trouble, they exceeded themselves and our expectation. Would definately stay again and recommend this to everyone. There was nothing that we didnt like
Perfect business-hotel. Highly recommended.