部屋は広く、過ごすのには快適でした。 夜遅くの到着を伝えておいたの、午後１１時頃到着した時部屋の準備がされていなかった。さらに「few minutes 待ってください」と言われたのに、２０分以上待っても何も指示がありませんでした。出発時は、タクシーをｺﾝｼｪﾙｼﾞｪが電話で呼んでくれたのですが、どのタクシーに乗ってよいのか、案内がなくわからず迷ってしまいました。（私たちは、カナダ側からアメリカに国境越えをする長距離の客なのでタクシーのドライバーに狙われていました。）滝の見える部屋を指定したのに５階だったので、アメリカ滝は良くみえましたが、カナダ滝は少ししか見えなかった。以前泊まったときはどちらもすばらしく見える部屋でした。
ナイアガラ観光のロケーションとしては便利。チェックインの際アップグレードしたので、部屋は21階の高層階となり、滝の眺めが大変良かった。 レセプションのコンピューターの調子が悪く、長く並んだ上、チェックイン手続きに30分程かかった。また、当初予約したSuperior Falls Viewの部屋だと、Falls Viewなのにもかかわらず5階で眺めが悪いと、レセプション担当に告げられる。幸い最後１部屋残っていたFalls View King Deluxeにアップグレードできたが、2分遅ければ別のチェックイン客に渡っていた。部屋がアップグレードできたかできなかったかで、印象は大きく変わっていたと思う。
ナイヤガラの滝が目の前に広がる素晴らしい部屋からの景色に感動しました アメニティのレベルも最高 バスローブがあればもっと良い
The hotel was clean and pretty quiet.
I liked the proximity to the main area of Niagara.. walking distance to everything I wanted to do with my children. It was clean with very friendly staff at reception. The fridge froze everything that was in it overnight, so the kids couldnt have water or juice when they woke up as it was ice ! The people above us were quiet noisy at 10.00 p.m.
The assistance checking in and out - the person at the desk was well-trained and knowledgeable. The only complaint I can make is that I didn't have a car but was charged for parking. Not a big issue as I simply called the billing number after I returned home and had it corrected.
Nothing blew my mind about the place. Pool was VERY far from skyline inn. Spilled coffee grains on the carpet and it was never cleaned up when room service passed, during our three night stay. Also cups where CLEARLY wiped clean instead of being replaced by clean ones.
Courtyards, family movie night Pools too far, inconvienent. Same with workout rooms.
Rooms clean everyone pleasant very noisy in room above
The size of the room and the hotel setup
location was good and value for money is really good it was a little loud at times,lots of young children running around
I will remember to ask for an upper room next time as there are a lot of kids at this hotel and they run around all the time, right above us. Otherwise, great.
Hotel is close to water park and the Clifton Hill locations
I was very impressed with your maid service - they were friendly, business like, happy and they aimed to please and do anything that you would like. Their cleaning was top notch. You should be very proud of them! Thank you
The Inn was better than we expected. Cleanliness was very good. Staff was helpful.
Fact it was connected to Casio Room was too hot ac wansnt working we couldn't sleep called downstairs a guy came up 3:30 he checked gave us a fan asked if another rom available he said not sure he will check for a call from downstairs telling us to go to another hotel!@3:30 am!!!
Location near Falls. $29.99 Parking.
Location The room and bathroom were tiny. The 'falls view' was a little stated - if we stood and angled just right we could see the falls out of the fairly small window in the room. Not quite the view we were expecting for the price we paid.
This guest did not leave comments about this hotel.
Location was great. Every thing was great.
The best qualities I can say for the hotel are location, and staff friendliness (some of the staff anyway!) beds were smaller than expected, and the shower was filthy, prompting us to change rooms.
The view Too expensive parking
Rainbow room restaurant and location by the falls Room was smaller than photo indicated
The location was great, everything is within walking distance. Not worth the price, especially since there is additional fees ontop of the room rate. Ended up paying an additional $120 on top of the room price for 2 nights. Parking was $29 a night. Pool area also needs to be updated and pool wasn't heated.
great location! everything was good
Very comfortable room and friendly staff. The view of the falls is excellent from the twelfth floor room I had. I was a little early since I needed to meet with the private tour guide for my local tour, and the staff was very accommodating and helpful. Nothing. It was a great stay.
location It is dated, and the beds are uncomfortable, but it has character...
easy to find. direct in center. enough parking place
My husband and I really enjoyed the King size bed, very comfy. We really enjoyed the wonderful job that our cleaning staff (Connie) did with our room every day. I enjoyed the pool, but wished it was open longer. Before we got checked in I fell and sprinded my ankle due to a step that is very short, half the size of the next step when I walked in. Not one staff member came to help me up and I am still icing it due to swelling. I also had a lot of difficulty avoiding ciggarette smoke, at one time a young man was smoking right outside our hotel room. This makes me very sick due to being alergic to smoke!
Really near attractions and the falls. Good price. Event if it was crowdy in the streets, it was calm in the room. Parking is free and you don't need a car anyway at this place. We done the Skylon by foot. Didn't took CAA discount. That's about it.
Very comfortable bed. Enjoyed the location as very close to amenities and The Falls. Very loud air conditioner drowned out noise of nearby activities. Breakfast included. Smelled like cigarette smoke in our nonsmoking room. The toilet kept filling with water after flushing and we had to adjust and fix it on multiple occasions. Staff did not seem knowledgeable.
Everything was great. The location, the food, the walk to the falls was only about a mile and was not a bad mile! The only thing we didn't like was the bed. It was not very comfortable but it was ok for the 1 night.
I liked the location. Right on the hill i the middle of it all. Didn't have to walk far for anything I wanted to do.
Location and comfort. Maid was great. room is clean. no complaints
Everything was just easy and great, as advertised and included in room price: parking, (continental) breakfast, tea/coffee in the room, wireless internet. Excellent and professional service.
The cleanliness of the room was exceptional. The cleaning staff was very helpful. The construction outside my bedroom window. Outside doors could use a paint job.
center of action
Proximity to the downtown area. The noise from adjacent rooms and the street was unbelievable. Out of 235-days per year I spend in hotels around the world, this was by far the noisest hotel I have ever stayed at.
Convenient location and good amenities incl. free wifi.
Location to the falls. Breakfast not included.
Close to Niagara falls. Nice front desk staff Confused about hotel building. Two on location, inn and hotel. Assumed the hotel was it.
Good deal for an expensive city. Walking distance of everywhere I wanted to go. No bells and whistles just a straightforward room. I recommend the heart shaped jacuzzi rooms. Staff was extremely nice, went out of their way to help our group An ironing board would have been useful, but not really recommending anything that would just drive the cost up
Staff were pleasant but they were from the hotel next door. Actual blood on towels, which was disgusting. Room smelled musty and unclean. Otherwise everything in the hotel worked.
Location is excellent! Room a little outdated but location makes up for it!
Location Old hotel. No internet and check-in across the street.
Location to everything around Niagara Falls. We were able to walk everywhere. No wifi. Were were able to pick up the signal from the main hotel sometimes, but it wasn't always direct.
walking distance to the attractions. It was just a place to sleep. could of been cleaner. Outdated. old beds.
Location was great! The front desk which was located nex door the people were very nice My key kept not working Had to go back twice to get it re-done
This guest did not leave comments about this hotel.
Great location Very dated room and I had to hike up three floors, no elevators. Old style TV and air conditioner unit was extremely loud.
It needs to be said that there is no elevators and that everything you need to do from check in/out, to getting ice, to buying a drink involves going to the hotel next door, not sure if it is in the process of being bought out but very inconvenient.
the location - it was central and near to the Niagara Falls but nevertheless our room was quiet and peaceful.Unual swimming pool set-up in the receptiion area. Our rooms did not have a window opening to the outside - only onto the corridor outside the room - hence it felt somewhat claustrophobic.The breakfast area was very crowded and a bit chaotic.
Overall, the room seemed mostly clean, but very dated. The bed was huge and very clean. Amenities were minimal, but the staff was friendly and very helpful to this first time traveler to Niagara Falls. There was a convention of cheerleaders the weekend I was there and they kindly put me in a honeymoon suite away frim the noise. The location can't be beat. It's right across the street from the Clifton Hill entertainment district and about a 10 minute walk to the Falls. Lots of places to eat, even if you are like me with lots of dietary restrictions. The in house free breakfast is standard hotel issue, but nice to have on busy days. Some of the towels were slightly dirty and there was mold on the shower curtain. The swimming pool and the whirlpool are inside the front entrance (same place as the breakfast and check-in), so it's very hot and humid in that space. It also smells of chlorine everywhere in the hotel. For this reason, I think, the air conditioner was on the whole time (even though I had turned the room unit to heat, because it was snowing outside)! The room never smelled of chlorine though. The TV reception was also spotty at best, but ultimately not an issue, as I was out most of the time. The elevators are a little slow, but very cool, one being glass and facing the inside of the lobby.
The staff was awesome, the location was the best in town and free parking Pool opens at 10 am, too late, and closes at 10 pm way too early
I booked room in Nov. 2014. The hotel was close to many attractions in Niagara Falls, and at a reasonable walking distance from the Falls. It is clean, modern, offers a decent breakfast and the room we had was very good. The beds were quite comfortable. Its indoor facilities include a pool, Jaccuzzi and sauna. One of its main advantage is the free parking, which in NF is a big deal! Overall, definitely a recommendable hotel. On week-ends, expect families with kids that will monopolize the pool and Jacuzzi at certain times. Can't think of anything!
The room was large and bright and extremely clean. The front desk staff were very friendly and helpful. The hotel was less than a 5 min walk from Cliffton Hill and was close to dining and shopping. It was a great stress-free weekend away for my husband and I...we parked our car in the parking lot and didn't have to take it out again until it was time to go home. Many of the rooms face the lobby, which holds the pool and dinning area. It did become loud at about 2:30 in the morning, because the floors are tile and it was echo. The signs around the hotel ask for guests to respect those sleeping, and if you are inthe lobby area to please stay quiet after 10pm, however it did not seem like that rule was enforced at all.
I liked the second bedroom No
My bf and I stayed here for only one night in a whirlpool room. The room also had a fireplace which was nice and worked great. The entire room was VERY clean it was a great stay. Upon our arrival we were at the ice machine and saw a cleaning lady delivering a fridge to another room, since we were filling up on a tonne of ice she asked if we would like one in our room, she found a fridge and delivered it to our room immediatly! The pool is in a weird location but that didnt bother us and we didnt use it anyway. Hotel is right beside Nightmares and accross the street from Nigara Casino and a waterpark. We would definatly go back to this hotel!
It was to light at night, all the lights were on outside the windows which made it hard to sleep
Clean, great staff, nice lobby. No exercise room
Not bad but too expensive for the services
It was right in the heart of downtown and was so easy to go everywhere on foot. No added expense for taxi's or parking. The only critique I could give is that the pool was not open as late as I would have liked. It closed at 10 p.m.
Huge room, great location Very loud air conditioner, no refrigerator in room, poor quality hot breakfast items
The location was great for walking to the falls and we saved a tremendous amount on parking. Plus the queen bedroom was pretty nice, though the bed was extremely firm. The queen room had a balcony though which was great at night (it was shared with the other room but we were by ourselves every night). The host was late and inattentive. We were locked out for twenty minutes because she left when we were scheduled to check in. Every time we saw her she seemed almost confused by us wanting to speak to her. Or maybe even annoyed. Breakfast was an egg and a half plus some toast. We spoke to a family at the table who said they had eaten the same thing three days in a row. Our host was just not someone you'd want taking care of you for the weekend. I say "host" because she never actually introduced herself the three days we were there. The original room we paid for promised a king bed, when in reality it was two twin beds pushed together. She told us no one had ever complained before. Luckily the queen room happened to be available so we switched.