とにかく場所がいい。PEN STATIONの前。ニューアークからの移動がラクチンだった。地下鉄も複数路線使えて、利便性はばっちり。 部屋が暗い。バスルームのドアはシャワーの跳ね返りのせいか？腐って朽ちていた。ニューヨークのホテル代全体が高いのはわかるが、この値段でこれか…という感じ。
good place the bathroom was dirty.
清潔で、forget something? のプレートが適切と思いました 特になし
まずロケーションが最高。NYのCentral Westに位置するPenn Stationから徒歩約5分。部屋もスタンダードルームでキングサイズベッドで快適、バスルームも綺麗。ネットも早いし一人のステイには十分過ぎるくらいで満足。Cityの観光を楽しみたい人には是非ともお勧めしたい。 朝食はあまり期待しない方が良いです。
JFKからエアトレインとロングアイランド鉄道で到着できるPenn Stationから徒歩約５、６分、またTimes Squareまで徒歩１５分強と交通アクセスが大変良い。しかしホテルはメイン通り（7th Ave.）から２００m程度（W.29th St.）入ったところにあります。この29thは夜は人通り少なく、真冬にも関わらず時々所在なげな黒人が立ってますので、女性の夜の一人歩きはいかがなものかちょっと心配です。しかし私は夜の１１時頃何度も通りましたが、何も問題なかったことを付け加えておきます。 各室室温調整可能ということでこのホテルを選択し４泊。しかしこれは大きな誤り。エアコンが大変やかましく寝られない。オン（離陸時の航空機内）／オフ（普通の部屋）が１０分〜２０分毎に切り替わるのでうつらうつらし始めてもすぐ起こされる。フロントに苦情を伝え、修理担当者を２回呼んだが『All rooms are same. No problem.』と直す気なし。３日目に部屋の交換してもらい多少良くなりました。しかし４日目、今度はエアコンが時々工事現場のエアコンプレッサのような音を発生。さらに交換してもらった部屋の洗面台の蛇口をひねると時々スイスのアルプスホルンのような音が発生。水を止めてもこの音が１分位続く。年に３〜５回は欧米へ出かけるがこんなホテルは初めて。エアコンの件は、以前ご宿泊の方が指摘されていたが全くその通りで、エアコンを止めると寒くて寝られない。あまりにすごいので記念にビデオテープに録画録音しました。またドアのオートロックが故障し修理完了するまで部屋で待機しなければならない事態も発生。メトロポリタン美術館とデパートの休憩コーナーのソファーが私の昼寝場所となりました。エアコンの必要な夏冬の宿泊はお勧めできません。しかし貴重な経験をされたい方は、６０５、３１８号室を是非お試しください。他の部屋がどうかまでは私にはわかりません。しかし改善の気のない修理担当者では部屋設備の状況は、推して知るべし。ついでに３１８号室はトイレの排水も悪いのでご注意を！
Look of the rooms very nicely decorated Pricing was bit high for the size of the room but still had a great overall experience it was a comfortable stay
Great location, great price for the day we stayed, room was clean and a nice size for NYC. When checking in they indicated that the water would be turned off at 9am the following morning for emergency repairs. So much for taking the say off and sleeping in. Well, apparently it was only the hot water, which we learned about after getting to the room and reading the note that was slipped under the door. When we got to front desk in the morning, they asked how our stay was and I said it was good. They asked - why only good - so I explained the water situation (it was about 10:30am). They indicated that they hadn't even started the project yet. We went from all water off from 9am-9pm, to only the hot water, to - well the hot water will be turned off - whenever. I'm sure there's a better way.
Front desk staff were professional and friendly Restaurant staff inside the Hotel had terrible customer service.
This hotel was so amazing, I didn't expect much for the price but everything was spotless. The staff was amazing, they came up to our room 2 times a day to bring ice and they were super fast. King bed was very comfy and the hotel was within walking distance from Times Square but if ur visiting New York get a subway card and get everywhere for like 20 min at most. Perfect stay no complaints.
I was very happy with the nearness of the hotel to Penn Station. It was a beautiful hotel, which appeared to have been recently renovated. I would definitely stay there again. Nothing
after renovation, but with some scratches already; friendly staff really cares; fitness room; complimentary tea and coffee every morning; safe and nice; great view from deluxe room expensive, but very standard, breakfast; windows need to be cleaned; at this price I would expect the room to be larger; I would prefer more light in the room
Love Kimpton, the hotels and service are always top notch. Looking forward to staying here again. Having to leave the hotel was a bummer
Very kind and attentive staff. Nice and clean room. Excellent location for us. Quite expensive. None.
Friendly staff and comfort of the bed! Tax additions to bill
breakfast was nice Yes, there was! I had major issues with the WIFI Internet Access. It didn't work on my IPad and my Windows lap-top at all. The "necessary page" in the Browser didn't turn up. The "free WIFI" was one of the reason why I did choose the Hampton. The staff said they cannot give me any discount, because I booked the hotel via bookings. I shall try to claim it thru you? Anything you can do? Speak to Lisa + John at reception. They confirm that I had complained a few times.
The hotel was clean and tidy. it was centrally located and withing 2 minutes walking distance to Penn Station and madison Square Garden. we arrived at Penn from Newark so ideal for us. the hotel located on W 31st street was ideal as a center to get to all the major sights in NY. Breakfast being included was excellent to set us up for the day. There were a couple of cafe/restaurants nearby. would stay again if we get back to NY.
Horrible place, breakfast awful with little nutritious value. It would have better to eat at McDonald's ! This is overpriced even for Manhattan. If parking is available, it will cost you an average of $50 per night. I don't think the bedding had been changed for me after the prior customers had checked-out.
For the value the hotel was great. The location of the hotel is very convenient to many locations and subway lines. The breakfast in the morning exceeded expectations and was substantial. Hotel is very clean and feels updated. The bathroom felt a bit small but for a hotel in NYC that is expected. Do not try to drive and park in this area, parking is atrocious and very expensive.
Our check in/out and all interactions with staff were very positive. Breakfast was good, a hot waffle, pastry, egg, or potatoes, plus juice, cereal and hot drinks. The two doubles in one tiny room were adequate. No tub only shower and the TV/cable was the bare minimum. Complimentary internet was adequate. Overall I recommend and would stay again.
The breakfast was great! The price was good. Room was clean. THe walls were very thin and you could hear the partiers that came in at 4am. When the front desk was notified of the disturbance they responded quickly and the room quieted down for about half an hour, but then got really loud. I did not sleep well at all that night!
Good location Breakfasts were not so good
Close to Penn Station Close to excellent shopping Expansive free full breakfast buffet No room views Slow elevators
Waiting for the lift at breakfast time! we walked down 16 floors - it was quicker!
Staff was excellent
Staff courtesy room size vs cost
We arrived mid morning and after a 10 minute wait were shown to our room. Service was consistently prompt and staff courteous. I would definitely stay again.
Good location. The service is not satisfactory for the price we paid. When we arrived, they said our booking was sold out and proposed different type of the room.
Staff was excellent, nice, hospitable. The room is small and mediocre-looking. Definitely not worth $400/night or more.
Located on a quiet side street but still within walking distance to many attractions. Plenty of subway stops within a block or two that will take you to any destination you want. Staff was super friendly and inviting. Bed was comfortable and bathroom was clean. Close to Megabus drop-off location. Room was bigger than I thought it would be given the location. There was an iron and hairdryer in the room, but no mini fridge (which wasn't necessary for our short stay). There are some things out of the control of the hotel; construction around the area and trash left in the street for city pickup didn't make walking for the most pleasant walking experience. There were coffee stains on the nightstand lampshade and the carpet could use a good cleaning or replacement. Not sure what the parking situation is as we took the bus.
Bed was comfy Location was great Room service was good and quick Too much noise on my floor/too many kids Bathroom smelled like a wet rag Elevators took a long time
Great location! We were a short walk to a metro station, Highline and empire state building. Great food options nearby. Room was clean, although small. Kids had a great time. And they loved getting a cookie everyday! We also had a view of the one world trade center. There wasn't a fridge, which would have been helpful, but the room was small, so I can see how they couldn't fit it in.
The staff was very friendly. I arrived several hours before check in and was allowed to drop my bags off. Room was clean and the bed was comfortable. Lobby was unusually small. Hotel only had two elevator shafts for 25+ floors and at one point both of them were broken.
I enjoyed my stay there, I liked receiving a cookie upon arrival. It was supposed to be a king size room, but was just a queen size bed.
Very clean and comfortable. Awesome views with our room. The staff was amazing and very accommodating. Great, great place!
I didn't like the service. I didn't get the room I reserved. This hotel is horrible and I wouldn't recommend it to anyone.
Staff was excellent. Bar was golden after we got to the hotel from both exploring and enyoing the city. Concierge was great! Plenty of places around to eat including the hotel. Nice view with a glimpse of the Empire from our room. Rooms were clean, a little cramped, but its NYC. The staff (maids) tends to be forgetful about simple items like toilet paper or anything to stir coffee with! Location its a mix, depending on the line needed. Sometimes we went to 34th ST in order to get some other line.
Close to everything walking, they staff was great very informative about the area, and very helpful with everything I needed. Would definitely stay there on my next trip to NYC!!
Everything was great
Location was convenient. The hotel was very VERY dirty. The bathroom was left extremely dirty and moldy and the employees were unprofessional
Location Even the coffee wasn't free
Great location, clean, very nice and helpful staff. Overall it far exceeded my expectations.
I checked in early through Kayak's e-mail and was surprised that not only was our room ready early, but they had a pack-n' play crib set up for my little one complete with baby soap, lotion, bath toy, night light and even an outlet protector! It was a nice touch and showed that they were on top of our reservation. They put us on the top floor in a large wheel-chair accessible suite, definitely the most space I've ever had in a new York city hotel for this price! no breakfast included, but they do have a breakfast café open downstairs in the morning. It is centrally located to other breakfast options.
Very friendly staff took care of all requests. Very helpful and provided lots of suggestions for places to visit and restaurants to eat at. Gentleman taking care of valet was extremely helpful and polite. Will be back next time. The street the hotel is on is a little dark and looming. Felt safe the whole time (police station across the street) but street is not as bright and shiny as the rest of downtown. Hotel is bright and nice.
Penn Stationの近くで非常に便利だった。部屋も清潔だった。キッチン・冷蔵庫があって便利だった。チェックイン時間より前にチェックインできた。スタッフも親切だった。 施設が古く、たとえばバスタブの栓ができないなどの小さな不備があった。