We had free wi-fi. The continental breakfast was great. Well located for us--next to a large park and a mall (since we forgot our converter). Staff was uncourteous. Accommodations were disinviting--the couch in our hotel was dirty. Everything seemed old and dingy. Expected much more for the price we paid, especially when charged an extra R$200 to check in early. We felt like we were the only guests because of how vacant the space feels, it gave us an eery feeling. The pool and fitness center are too small to even use and too dirty to make me feel comfortable.
Room and staff was excellent. Gym was closed, restaurant did not have good menu for afternoon food. If I miss breakfast, there was nothing good on menu. Internet price was outrageous (never had any internet that high price and that slow)
This hotel was fantastic. Very well designed, confortable and perfect.
Internet (64M) can be connected free in each room.
Execllent location, nice and friendly staff, very good breakfast. They couldn't find a plug adapter for my computer for 4 days. Not helpful when you are travelling for business. Terrible lemon smell detergent all over the hotel - really agressive!
Staff were very helpful, I don't speak Portugese and they assisted me with phone calls and finding my way around
The location was excellent for visiting the sites about town. The staff were not very service oriented. We had a hotel staff member open and attempt to enter our room without even knocking on the door before trying to open it.
The Grand Bittar Hotel is a comfortable property that fits a traveler's basic needs away from home: cable TV, air conditioning, wifi (although at a daily fee of R$10) and free breakfast. I also received a room rate that was well below the usual rate. A friend and I wanted to eat at the sushi restaurant but apparently the chef was not in...the reasoning had to do with having to place a special order in advance of some sort. I was also not booked on the VIP floor as was advertised on the site (but didn't mind so much since I was given a huge discount, plus the VIP rate was the same price as the single room rate at the time).
Staff gentle manners. Although understaffed the personnel is helpful and gentle. There is a problem of maintenance. Some plugs do not work, the furniture is not well kept.
Location to shops and tourist attractions No tea/coffee making provision in room
I highly recommend this hotel to the sophistaced traveller. The hotel is quite modern, very clean, the room is large, approximately 18 x 13, the bathroom is granite, the employees are very courteous and very knowledgeable. I will definitely stay there again on my next trip to Brasilia. The hotel reminds me of New York.
The staff was extremely helpful. Although most of them did not speak English, there was always at least one person who did and was knowledgeable. The airport bus had a stop just round the corner and the staff escorted me there when I was leaving. The room had a refrigerator. It would have been convenient to have a microwave.