The staff friendliness The bathrooms overall condition was very poor, dirt in corners, shower curtains dirty, very very tiny rooms as compaired to what was shown on the website. This was what we actually booked for and not what we got.
It was quite comfortable and in a good position, near the train station and other facilities
Safe, Clean and real value for money. Maybe a better breakfast variety? But it was not bad!
very good gym facilities and parking. most of staff were good, however friends booked minibus to take us to town one night and to stadium next day price was increased for shorter journey and when asked why staff member was very arrogant and rude and said " well you can afford it " which we thought was disgusting.
Arcadia gives you an authentic sense of Pretoria; it is not a generic hotel. Simple and basic but just the ticket for traveling alone on business. The complicated parking ritual. (This is an artifact of Pretoria traffic though, not so much the hotel's fault.)
Hospitality and and kindness of staff are very high; also transport services to customers are OK.
the staff- each one of them was very friendly. also, good security and parking facility the bath tub was not draining well; water ponded up while we showered. the tv did not appear to work
nothing in particular, although internet access available , but very slow connection. Breakfast buffet was very limited and cooked items were not appetising. Refreshments in room (tea/coffee/milk) were not adequate.
I enjoyed the English breakfast, however tables are not cleaned properly in the dining when there are many guests waiting to be seated for breakfast. Things like crumbles on the tables, sugaer etc were visible on the tables. The shower curtain was not appealing or clean. There was too much noise from outside, cars etc from the street
We liked the proactive way the Front Office manager handled our botched pick up from the station. We did not like the gloomy club lounge, poor F&B presentations in the lounge and some over familiar staff.
Good sized room, clean, well located.
Currently extensive building work within the building which is noisy from early morning.
Very central, fancy and with nice staff.
the rooms were amazing and clean....great value for money....and the staff were 5 star class!!
The weather and the food was quite good quality. Lack of choice of dining areas, expensive wine, even local S.African wines. Expensive transfer from airport to hotel, which did not arrive on time.
The hotel certainly deserves the 5 stars status it has. We enjoyed our stay. The staff were always on hand to assist when we required help.
I was amazed at the beauty of the home and the natural scenery of the surrounding area. I had expected a typical hotel, and instead found myself in an unexpected oasis. I enjoyed a freshly cooked breakfast each morning on the patio, served by a truly professional and friendly staff. My every want was expertly taken care of, and I will certainly return to stay at The Coral Tree Inn again.
Staff was brilliant!! Funny smell in the room. Tiles in shower must be redo, water dams up!!
Very friendly and helpful staff. Excellent breakfast.
Hospitality. Oh and the welcome note on the screen was comforting for this single lady Shuttle I was given for local ride (to sanc offices)
Fair price Cheap bed linen - poor quality Poor water pressure in shower Staff not well trained to deal with queries E.G. shower problem Not in a safe location after 20h00 (on advice of staff)
Location was good, staff were friendly and the rooms were modern. Was very easy to find and open all hours. No room service at all, no dinners. And no smoking rooms
rooms are clean and comfortable and the staff are very friendly and helpful pay t.v and movies channel was not working.
Location, Friendlyness of Staff, Breakfast and the central location in Pretoria No, we had a Great time.
Friendly staff Overall security in a country is poor, hotel was great.
Our experience was thoroughly positive. We particularly enjoyed the friendly service. No.
Lovely building and gardens.
Peaceful and quiet Maybe open the bar in the evening and a offer a light meal so you did not have go anywhere else to eat. Meals were only available if you pre-ordered.
friendly people , excellent service , value for money. no , great hotel
The guesthouse provided a comfort stay of my wife and I. The staff was caring. The breakfast was well-served. It is value for money. The car-parking was well arranged. It is nice and is a good choice. Nothing.
the comfort not to i didn't like it i suggest that a door between the bathroom and bedroom.